Reviews (96)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 5, 2025

Thanks to this app, we can (finally!) apply the correct shipping charges for combined orders of our chocolate (chilled) and ice cream (frozen), which are always shipped separately. The support has been awesome, even over the Christmas/New Year period - thank you, Jade!

We realise that we're only just scratching the surface of what this app can do, and look forward to digging into more of the features to give the customer even more value.

Highly recommended!

nicao
Japan
9 days using the app
Shop Doctors 🏆 replied January 7, 2025

Thank you for sharing your wonderful review! It was a pleasure for us to assist you and we look forward to working with you in the future.

January 18, 2025

I tried this app after I had problems with a competitor's app geographically locating our customers by ip address and assigning an approximate postal code which would auto-fill the same incorrect postal code in the shipping form at checkout. This lead to problems with many misdirected parcels. This app gives the store owner the option to not geographically locate the customer and have the customer manually enter their province and postal code to get shipping rates in the cart. No more incorrect postal codes! In addition, this app gives the store owner many more options to customize the overall appearance in the cart. Best of all, it offers more than the competitor's app for less money!

Sounding Stone
Canada
1 day using the app
Shop Doctors 🏆 replied January 21, 2025

Thank you for sharing your wonderful review! Your support really means a lot to us. We're happy that the app is meeting your shop's needs and please don't hesitate to reach out in the future.

February 12, 2025

Very good after sales service, I recommend!

DEMAIN SELECTION
Belgium
3 months using the app
Shop Doctors 🏆 replied February 13, 2025

Thank you for your wonderful review! It was a pleasure for us to assist you and please don't hesitate to reach out in the future.

September 24, 2024

Wonderful app! Seamless, customizable, and with great service! They even helped me with a problem in my theme that had nothing to do with their app. TOP NOTCH!

Beachcombers Henna Supply
United States
4 months using the app
Shop Doctors 🏆 replied September 26, 2024

Thank you for your wonderful review! It was a pleasure for us to assist you and please don't hesitate to reach out in the future.

July 18, 2024

The app has a great impact on customer's shopping experience!
They can see their shipping costs right away without checking out, even at the product page!
Less page navigation makes the customers less frustrated and this gravitates them to browse and shop more with ease, hence more sales.

The customization page makes the setup really easy, no need to know html or css coding, it's all done within their page.

Finally, Vlad was outstanding in addressing our additional requests and questions regarding integrations with third-party shipping apps. He found effective solutions to our problems and provided excellent customer service, maintaining clear and timely communication throughout.

Extremely happy overall!

American Tile Depot
United States
About 2 years using the app
Shop Doctors 🏆 replied July 22, 2024

Thank you so much for sharing your amazing review! We're very happy that the app is helping your store and your customers. We look forward to working with you in the future. Please don't hesitate to reach out!

November 28, 2024

A great app, and the support is excellent!

Cloud 9 Design
United Kingdom
1 day using the app
Shop Doctors 🏆 replied December 2, 2024

Thank you for leaving us a review! Your feedback is much appreciated and please don't hesitate to reach out in the future.

May 8, 2024

i contacted support and the app was not for me (for now) but got suggestions that might work for me. Thank you so much for the advice and maybe i will be able to use your app in the future....i will keep it in mind for sure!

Beauty and Selfcare ACY
Netherlands
1 minute using the app
Shop Doctors 🏆 replied May 9, 2024

Thank you for posting your review! We were very happy to assist you and please don't hesitate to reach out in the future.

January 6, 2022

This helps so much for my customers to incentivize them to order more to reach the free shipping threshold.

Airstrike
United States
About 3 years using the app
Shop Doctors 🏆 replied January 6, 2022

Thank you so much for your review! I hope the app will help your shop be even more successful than it already is :)

December 9, 2021

This app is exactly what I needed. Now my customers can immediately see that they have free shipping when they add enough to their cart!

BULLY ROBES
Ireland
Over 2 years using the app
Shop Doctors 🏆 replied December 9, 2021

Thank you for your wonderful review! Please don't hesitate to reach out whenever you have any questions.

May 27, 2021

I love this app because I hate when I go to a store and have to create an account just to find out what shipping is. That is why I got the app. But it also has a free shipping bar as well. It was easy to install and is working great. I had a little glitch due to the theme I used and they fixed it within the hour! Great customer service! Highly recommend!

Healthy Environs
United States
Over 2 years using the app
Shop Doctors 🏆 replied May 27, 2021

Thank you so much for your review! I’m always happy to help and look forward to working with you in the future!