Dr Cart Shipping Rates & Rules

Dr Cart Shipping Rates & Rules

Reviews (68)

Overall rating
4.4
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to display shipping costs on product and cart pages, reducing cart abandonment and boosting sales. Features like the free shipping bar encourage more purchases. The app is easy to customize, integrates well with Shopify, and is supported by a responsive team that assists with technical issues and shipping practices. Merchants appreciate the functionality and customer service.

October 29, 2025

We used this app across multiple Shopify stores and it caused serious operational damage.
Shipping rates and thresholds malfunctioned randomly, resulting in significant revenue loss.
After reporting the issue, the developer abruptly terminated our access and removed key configuration options from the app, which caused checkout failures for many hours and major additional losses.

We’ve opened a formal case with Shopify Plus Partner Compliance regarding this incident.

Based on our experience, we strongly recommend avoiding this app until Shopify completes its investigation.

Hutsen | De winkel van ons allemaal
Germany
11 months using the app
Shop Doctors 🏆 replied November 10, 2025

We're sorry to hear about your experience.
This merchant's account was scheduled for closure after an extended history of difficult interactions with the merchant. We provided notice and transition time in accordance with our Terms of Service.
No app functions or configurations were intentionally removed prior to that termination date. The only administrative action taken was a billing cancellation on the day before the subscription renewal, which may have unintentionally affected some features. We immediately reviewed the event and preserved all logs for Shopify's compliance team.
For transparency, both 1-star reviews visible here were posted by the same person on the same day. Across all our apps, we've served tens of thousands of Shopify stores and have received hundreds of 5-star reviews with just three 1-star ratings over five years.
We remain committed to fair service, prompt support, and full cooperation with Shopify on any review of this matter.

October 29, 2025

App errors caused serious financial harm to our business.
After we contacted support, the developer disabled key features without notice, making checkout impossible.
Currently under Shopify Plus review. Would not trust this app for live operations.

Helvika | alles für ein Lächeln
Netherlands
8 months using the app
Shop Doctors 🏆 replied November 10, 2025

We're sorry to hear about your experience.
This merchant's account was scheduled for closure after an extended history of difficult interactions with the merchant. We provided notice and transition time in accordance with our Terms of Service.
No app functions or configurations were intentionally removed prior to that termination date. The only administrative action taken was a billing cancellation on the day before the subscription renewal, which may have unintentionally affected some features. We immediately reviewed the event and preserved all logs for Shopify's compliance team.
For transparency, both 1-star reviews visible here were posted by the same person on the same day. Across all our apps, we've served tens of thousands of Shopify stores and have received hundreds of 5-star reviews with just three 1-star ratings over five years.
We remain committed to fair service, prompt support, and full cooperation with Shopify on any review of this matter.

May 15, 2025

Super happy with this app and with the support provided when things aren't working as they should. We had an issue with CCS not pulling through on the estimated shipping box in the cart page for certain countries. Jade went above and beyond to help get it fixed. Turns out the city needs to be included for certain locations or the rates won't populate - simple fix but not something we would have been able to figure out on our own!

NI Candle Supplies LTD
United Kingdom
7 months using the app
October 22, 2025

Nice app, good customer service and quick response

LabCart Life Science
Germany
11 months using the app
Shop Doctors 🏆 replied October 23, 2025

Thank you for your review and we look forward to working with you!

July 18, 2024

The app has a great impact on customer's shopping experience!
They can see their shipping costs right away without checking out, even at the product page!
Less page navigation makes the customers less frustrated and this gravitates them to browse and shop more with ease, hence more sales.

The customization page makes the setup really easy, no need to know html or css coding, it's all done within their page.

Finally, Vlad was outstanding in addressing our additional requests and questions regarding integrations with third-party shipping apps. He found effective solutions to our problems and provided excellent customer service, maintaining clear and timely communication throughout.

Extremely happy overall!

American Tile Depot
United States
About 2 years using the app
Shop Doctors 🏆 replied July 22, 2024

Thank you so much for sharing your amazing review! We're very happy that the app is helping your store and your customers. We look forward to working with you in the future. Please don't hesitate to reach out!

January 5, 2025

Thanks to this app, we can (finally!) apply the correct shipping charges for combined orders of our chocolate (chilled) and ice cream (frozen), which are always shipped separately. The support has been awesome, even over the Christmas/New Year period - thank you, Jade!

We realise that we're only just scratching the surface of what this app can do, and look forward to digging into more of the features to give the customer even more value.

Highly recommended!

nicao
Japan
9 days using the app
Shop Doctors 🏆 replied January 7, 2025

Thank you for sharing your wonderful review! It was a pleasure for us to assist you and we look forward to working with you in the future.

March 24, 2025

Very happy with the App and its capabilities. And the customer service is top notch!

TheEpicenter.com
United States
About 1 year using the app
Shop Doctors 🏆 replied March 26, 2025

Thank you for help our app by sharing your review! We're glad that the app is working well for your shop and please don't hesitate to reach out again when you need our assistance.

February 15, 2024

I recently had the opportunity to engage with the support team for the Cart Shipping Calculator Pro app. The team was incredibly helpful and responsive, addressing my queries with precision and care.

Fitness Avenue
Canada
Over 1 year using the app
Shop Doctors 🏆 replied February 16, 2024

Thank you so much for sharing your review! We were happy to help and we look forward to working with you in the future.

June 30, 2023

Excellent service, very fast and made all changes necessary to work with our new theme. No hesitation in recommending this app

The Blackened Teeth Ltd
United Kingdom
Over 1 year using the app
Shop Doctors 🏆 replied June 30, 2023

Thank you so much for posting your wonderful review! It was a pleasure for us to assist you in making the app meet your shop's needs and we look forward to working with you in the future.

Edited May 23, 2023

I love how this app allows you to add a Free Shipping Bar on your Products pages, letting the customer know how much more they need to spend to get free shipping. Great price, and the customer help by Toby has been perfect. 5 * * * * * app - 100% recommended.

ARTMEXICO
United Kingdom
Over 1 year using the app
Shop Doctors 🏆 replied March 17, 2022

Thank you so much for the amazing review! It was indeed a pleasure for me to help and I look forward to working with you in the future.