Reviews (15)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 2, 2024

Outstanding app and customer service!

The set up was easy and smooth, and the customer service is quick and efficient. Best app for creating reward tiers and upselling products on the cart page. Highly recommended for other merchants too!

Modern Market
India
12 days using the app
CypherHub replied August 3, 2024

Thank you for your review! If you need more customizations or have any questions related to the app, do not hesitate to reach out to our support team!

- Rakshit

July 13, 2024

This apps works flawlessly. I asked for some updates as per our branding and CypherHub team does it without any concerns. Rakshit from their team did the job for us. I would highly recommend this app.

Simple Dining
Canada
17 days using the app
July 8, 2024

Recently installed this app on my store. Initially, I had some issues setting up the progress bar, but their customer support team was excellent and highly responsive. Whenever I had questions or needed assistance, their team was quite fast in addressing my queries. Their professionalism and promptness are commendable. Highly recommended!

Pickle & Pumpkin
United States
About 2 months using the app
CypherHub replied July 9, 2024

Thank you for your review! 💯 It was a pleasure to assist you!

- CypherHub Support

June 11, 2024

Support from CypherHub was helpful and fast at helping us with some tweaking that should lead to a much better customer experience. Our average order value and online store conversion rate have increased significantly since adding the progress bar.

Print Rocks
India
About 2 months using the app
CypherHub replied June 17, 2024

Thank you so much for your kind words!
It means a lot to us.
We'll keep working to make this app the best it can be :)
Thank you for your trust!

June 26, 2024

We had some issues setting up the progress bar, but the support team was quick and responsive with WhatsApp support. The cart progress bar looks great and has many conversions. The design is also customizable, which is awesome work.

HorizonHub
India
20 days using the app
CypherHub replied June 27, 2024

Thank you for your review! 🙌🏻 It was a pleasure to assist you!

- CypherHub Support

May 28, 2024

I was looking for a cart upsell app that used the native theme Ajax cart. This app worked perfectly. The customer service team helped implement everything I was looking for and even customized our CSS to match our store. The best part is the app is a one-click activation and we don’t need to put any code in our theme. Their support team is highly responsive. Amazing experience

House of Chikankari
India
2 months using the app
CypherHub replied June 3, 2024

Thank you for your review! 🙌🏻 It was a pleasure to assist you!

- CypherHub Support

July 3, 2024

The interface is user-friendly. App really helps to boost AOV and also support is good too. Customer support is easy to reach via Whatsapp and they also provide good customisations.

Exotic Gems
Canada
11 days using the app
CypherHub replied July 6, 2024

Thank you for your review! 🙌🏻 It was a pleasure to assist you!

- CypherHub Support

Edited June 25, 2024

I've had an outstanding experience so far; the support truly feels top-notch! The application runs seamlessly and outperforms others available.
I highly recommend it! 100%!

IllumiHaus
Brazil
26 days using the app
CypherHub replied June 27, 2024

Thank you for your awesome review! If you need more customizations or have any questions related to the app, do not hesitate to reach out to our support team!

- CypherHub Support

June 2, 2024

I recommend this app for anyone. Works fast, easy install, great design and low cost. Perfect app to boost conversion for new and upcoming stores! Thanks for this!

friclo
India
6 days using the app
CypherHub replied June 3, 2024

Thank you for your awesome review! If you need more customizations or have any questions related to the app, do not hesitate to reach out to our support team!

- CypherHub Support

Edited July 27, 2024

The support team did not reply anymore after he first time edited the code of our store and create some errors. Be careful to install this app!

Updates: The team keep sending emails apologizing, so I give you 2 more stars. Hope you can understand this mistake also affect our business when you miss our notification!

164model
Hong Kong SAR
1 day using the app
CypherHub replied July 18, 2024

Dear 164model Team,

Thank you for updating your review. This experience has been a valuable lesson for us.

If you need any further assistance or have any concerns, please feel free to email us at support@cypherhub.net. We are here to help.

Thank you for your understanding and patience.

Best regards,
Rakshit