Reviews (50)

Overall rating
3.2
Counts per rating level
  • 60% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 34% of ratings are 1 stars
October 24, 2025

I'm not tech-savvy, but I expected Catalog Ace to be more user-friendly. The interface was clunky, and I spent hours trying to figure out basic features. The lack of intuitive design and poor navigation made it frustrating to use. Definitely not recommended for small business owners who want a hassle-free experience.

SHOPPING VILLA
Saudi Arabia
1 day using the app
PH Group Limited replied November 11, 2025

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER*

We have reported this review to the Shopify Partner team. As requested, we will not share any information about any potential attacker publicly in this response.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores.

Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

Edited October 23, 2025

I've experienced numerous glitches and bugs while using Catalog Ace. The app would freeze, and I'd lose my work. The customer support team was slow to respond, and the fixes were temporary. It's been a nightmare trying to manage my catalog with this app. Looking for a more reliable solution ASAP.

Niyaney Clothing
United Kingdom
About 12 hours using the app
PH Group Limited replied November 11, 2025

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER*

We have reported this review to the Shopify Partner team. As requested, we will not share any information about any potential attacker publicly in this response.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores.

Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

August 21, 2025

This app works if you wish to create small catalogues but if you have lot's of products like over 100 products, it's a nightmare !! I have been trying to finish a catalogue and I give up, it doesn't work :-(

Portail MIDAN
Canada
8 months using the app
September 8, 2025

I tried out CatalogAce to clean up and organize my product catalog, and it’s been a big help. It makes updating product info and keeping everything consistent so much easier. What used to take me hours now just gets done in a few clicks. Really straightforward to use and saves me a ton of time.

Nutrivio Fit
United States
4 days using the app
January 14, 2026

Poor for Large Product Catalogs
CatalogAce might work for a few products, but as soon as I tried to build a catalog with over 100 items, it became a nightmare. The app lagged and often failed to generate usable files. I ended up giving up and looking for another solution.

info.esouq
United Arab Emirates
4 minutes using the app
PH Group Limited replied January 16, 2026

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER*

We have reported this review to the Shopify Partner team. As requested, we will not share any information about any potential attacker publicly in this response.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores.

Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

January 14, 2026

Limited Features and Compatibility Issues
The app lacks advanced features like proper product filtering and sorting. It also conflicted with other tools I was using, causing errors in my Shopify store. Overall, this isn’t a reliable tool if you need a polished, seamless catalog setup.

My Store
United Arab Emirates
4 minutes using the app
PH Group Limited replied January 16, 2026

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER*

We have reported this review to the Shopify Partner team. As requested, we will not share any information about any potential attacker publicly in this response.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores.

Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

January 16, 2026

To Hard to make the Catalogues. And support team is also slow. I can't get any response on time.

Emilie Joly
Belgium
About 6 hours using the app
January 13, 2026

I was happy before installing the Catalogue Ace.But it needs some modification to become fast in the era of AI.Thank you.

Urban Aurra
New Zealand
4 days using the app
PH Group Limited replied January 16, 2026

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER*

We have reported this review to the Shopify Partner team. As requested, we will not share any information about any potential attacker publicly in this response.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores.

Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

August 9, 2025

Average Experience , app sounds well . I have use it for many days and still using . Catalogue function is fine for 5 to 10 products . but for more products its now good option . I appeal to owner that please make some improvements in the app and also improve the support chat , so we can easily approach you . Thanks

Deluluriz USA
United States
7 days using the app
PH Group Limited replied January 16, 2026

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER*

We have reported this review to the Shopify Partner team. As requested, we will not share any information about any potential attacker publicly in this response.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores.

Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

January 15, 2026

I love to make catalogues , but this app is hilarious. Horrible experience............

Kitchen Utensils
Portugal
1 day using the app
PH Group Limited replied January 16, 2026

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER*

We have reported this review to the Shopify Partner team. As requested, we will not share any information about any potential attacker publicly in this response.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores.

Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.