Catalog PDF Maker ‑ AceCatalog

Paid for a Month, Lost Access Immediately After Canceling Renewal

I’m very disappointed with how this subscription was handled.

I purchased a one-month paid subscription and later downgraded/canceled specifically to prevent it from renewing for another month. I had already paid for the current billing period, so I expected to keep access to the paid features until that period ended.

Instead, my paid subscription benefits were removed immediately after canceling the renewal.

I contacted the app developer, and they told me to contact Shopify Support. Shopify then directed me back to the app developer, leaving me stuck between the two without access to a period I had already paid for.

If canceling a renewal also means immediately losing access to the remaining paid period, this should be made extremely clear before customers cancel.

I would strongly recommend clarifying the subscription terms and providing either continued access through the paid period or a refund for the unused time.

frustrating app ! bad experience. It make my products visual very bad

Had difficulty adding pages without adding product variants and the team helped fix the bug and make the app work better for my needs. They are attentive and responsive and willing to help and improve the operations of the app.

This app works if you wish to create small catalogues but if you have lot's of products like over 100 products, it's a nightmare !! I have been trying to finish a catalogue and I give up, it doesn't work :-(

This catalog app is fantastic. It has something that really stands out.
The printed PDF comes with QR code for each product, allowing customers to scan and purchase directly.

Plus it comes with many attractive templates with many options to customize product's details and apply them across the board.

I highly recommend to this to whoever needs to have their catalog in printed form.

After a difficult start, I was pleasantly surprised to be called in by the development team.

I hope things stay as they are now, which is great and worth the price. The application still suffers from minor bugs like (cosmetic changes not being saved correctly) but overall it's great and the support team is responsive which is a major plus.

Cant find support, i install the trial and they charged me on the first hour the full price of the higest plan. Even the archived products appear in the catalog, there are few or none personalization options.

One time isnt enough, they charged me the full price of the higest plan on the first hour of the trial.

Bit of context, we carry about 900 skus so i assumed the import would choke. It didnt, variants and sizes all came through in the right order and i only fixed maybe six of them. Sorting by colection meant i could split the mens and womens books without building two seperate things from scratch. Also handing a rep a link beats emailing a 40mb attachment. Big files load slow in the editor though.

Twenty years we mailed paper price lists. Grandson showed me this. Same job, done in an hour, and i can send it by email now. Thats progress i suppose.

honestly i have zero design ability, my sister does all our instagram stuff. Picked one of the ready made layouts, swapped the photos and it looked like something a real studio made. We stuck the flippy version on our site and customers play with it. Editing on a phone is basically impossible though.