Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

3.0 out of 5 stars 89 total reviews Free
Monitor and chat with site visitors in real time.
4.8 out of 5 stars 754 total reviews Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
5.0 out of 5 stars 463 total reviews Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
4.9 out of 5 stars 2083 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
5.0 out of 5 stars 215 total reviews Free plan available
Create beautiful FAQ page, support page or product FAQs
4.7 out of 5 stars 1124 total reviews Free plan available
Offer instant support with chatbot and live chat interactions.
4.7 out of 5 stars 697 total reviews Free plan available
Capture product reviews, UGC & Q&A effortlessly
3.4 out of 5 stars 351 total reviews Free plan available
Send abandoned cart notifications & campaigns over WhatsApp
4.9 out of 5 stars 256 total reviews Free plan available
Support chat, automation, marketing & more with WhatsApp API
4.3 out of 5 stars 287 total reviews Free to install
Automate orders, recover carts, and send real-time updates
4.7 out of 5 stars 5157 total reviews Free
Connect with shoppers and drive sales with chat
4.9 out of 5 stars 266 total reviews Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1712 total reviews Free plan available
5.0 out of 5 stars 453 total reviews Free plan available
4.7 out of 5 stars 5157 total reviews Free
4.8 out of 5 stars 754 total reviews Free plan available
4.9 out of 5 stars 266 total reviews Free plan available
4.7 out of 5 stars 1124 total reviews Free plan available
4.7 out of 5 stars 357 total reviews Free plan available
4.9 out of 5 stars 84 total reviews Free plan available
4.3 out of 5 stars 287 total reviews Free to install
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1712 total reviews Free plan available
5.0 out of 5 stars 453 total reviews Free plan available
4.9 out of 5 stars 129 total reviews Free plan available
5.0 out of 5 stars 79 total reviews Free plan available
4.6 out of 5 stars 16 total reviews Free
5.0 out of 5 stars 215 total reviews Free plan available
4.9 out of 5 stars 168 total reviews Free trial available
5.0 out of 5 stars 83 total reviews Free plan available
5.0 out of 5 stars 25 total reviews Free plan available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2083 total reviews Free plan available
4.8 out of 5 stars 1618 total reviews Free plan available
4.9 out of 5 stars 144 total reviews Free plan available
5.0 out of 5 stars 463 total reviews Free plan available
4.9 out of 5 stars 417 total reviews Free plan available
4.9 out of 5 stars 424 total reviews Free plan available
4.7 out of 5 stars 697 total reviews Free plan available
5.0 out of 5 stars 157 total reviews Free trial available
5.0 out of 5 stars 33 total reviews Free

Support how-tos

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