Give the kind of service that wins customers for life.
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Built into Shopify
Support at every step
The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.
- Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
- Many happy returns. Make your return experience so fast and friendly, customers return to buy again.
Give more customers the confidence to buy with live support.Be there for them
Save time by sharing answers up front.Answer before they ask
Get that tech stack
How True Botanicals does it
Skincare brand True Botanicals achieved a 95% customer satisfaction score using Gorgias ‑ Helpdesk & Live Chat.