Support apps

Give the kind of service that wins customers for life.

Sponsored apps

Jotform AI Chatbot ‑ Live Chat
4.2 out of 5 stars 28 total reviews • Free plan available
Improve customer support with ai livechat and boost your sales
dixa
Free trial available
View & edit orders in Dixa for faster, customer support.
Rozio AI ChatGPT Sales Chatbot
5.0 out of 5 stars 1 total reviews • Free plan available
24/7 Sales & Customer Support AI Chatbot that Boosts Revenue
Gorgias: AI, Helpdesk & Chat
4.3 out of 5 stars 608 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Popular with merchants across Shopify

Recommended support apps

SeedGrow Chat App Widget
4.9 out of 5 stars 125 total reviews • Free plan available
Enable Click-to-Chat, collect leads & grow engagement
O: Chat buttons & Contact Form
4.9 out of 5 stars 268 total reviews • Free
Get leads: Facebook Messenger, Chat buttons and Contact Form
Zigpoll Customer Surveys
5.0 out of 5 stars 471 total reviews • Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
HelpLab FAQ Page, Product FAQs
5.0 out of 5 stars 214 total reviews • Free plan available
Create beautiful FAQ page, support page or product FAQs
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1740 total reviews • Free plan available
Boost customer support with livechat by AI chat bot and FAQs
Tidio ‑ Live Chat & AI Chatbot
4.7 out of 5 stars 1148 total reviews • Free plan available
Offer instant support with chatbot and live chat interactions.
Gorgias: AI, Helpdesk & Chat
4.3 out of 5 stars 608 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Hulk Contact Form Builder
4.8 out of 5 stars 1663 total reviews • Free plan available
Easy contact us form, custom forms & survey with form builder
Marketing+Support on WhatsApp
3.4 out of 5 stars 348 total reviews • Free plan available
Send abandoned cart notifications & campaigns over WhatsApp
WhatFlow‑Whatsapp Automation
4.4 out of 5 stars 297 total reviews • Free to install
Automate orders, recover carts, and send real-time updates
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 762 total reviews • Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
CK: Abandoned cart on WhatsApp
4.8 out of 5 stars 274 total reviews • Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1740 total reviews • Free plan available
Moose: AI Chatbot & Live Chat
5.0 out of 5 stars 464 total reviews • Free plan available
Shopify Inbox
4.7 out of 5 stars 5204 total reviews • Free
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 762 total reviews • Free plan available
Tidio ‑ Live Chat & AI Chatbot
4.7 out of 5 stars 1148 total reviews • Free plan available
CK: Abandoned cart on WhatsApp
4.8 out of 5 stars 274 total reviews • Free plan available
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 365 total reviews • Free plan available
Shop AI for Instagram/Facebook
4.9 out of 5 stars 97 total reviews • Free plan available
Musbu ‑ WhatsApp Chat Button
4.9 out of 5 stars 250 total reviews • Free trial available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1740 total reviews • Free plan available
Moose: AI Chatbot & Live Chat
5.0 out of 5 stars 464 total reviews • Free plan available
StoreFAQ‑ Product FAQ Builder
4.9 out of 5 stars 130 total reviews • Free plan available
ChatWILL:AI Chatbot &Live Chat
4.7 out of 5 stars 28 total reviews • Free
Trusted Help Center & FAQ
5.0 out of 5 stars 81 total reviews • Free plan available
Variant Descriptions King
5.0 out of 5 stars 84 total reviews • Free plan available
HelpLab FAQ Page, Product FAQs
5.0 out of 5 stars 214 total reviews • Free plan available
EasySlide Accordion tabs & FAQ
4.9 out of 5 stars 167 total reviews • Free trial available
Rapid Reviews: Product Reviews
5.0 out of 5 stars 114 total reviews • Free trial available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2123 total reviews • Free plan available
Hulk Contact Form Builder
4.8 out of 5 stars 1663 total reviews • Free plan available
SEA Post Purchase Survey App
4.9 out of 5 stars 153 total reviews • Free plan available
Zigpoll Customer Surveys
5.0 out of 5 stars 471 total reviews • Free plan available
Qikify Contact Form Builder
4.9 out of 5 stars 416 total reviews • Free plan available
SK: Contact Form Builder
4.9 out of 5 stars 420 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 166 total reviews • Free trial available
REVIEWS.io Product Reviews App
4.7 out of 5 stars 705 total reviews • Free plan available
FormCRM AI Custom Form Builder
5.0 out of 5 stars 37 total reviews • Free plan available
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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