Support apps

Give the kind of service that wins customers for life.

Sponsored apps

Garrio: AI Sales and Support
5.0 out of 5 stars 1 total reviews • Free plan available
Turn support into sales. AI tracks which chats drive revenue.
Gorgias: AI, Helpdesk & Chat
4.3 out of 5 stars 620 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Rozio AI ChatGPT Sales Chatbot
5.0 out of 5 stars 1 total reviews • Free plan available
24/7 Sales & Customer Support AI Chatbot that Boosts Revenue
Jotform AI Chatbot ‑ Live Chat
4.3 out of 5 stars 30 total reviews • Free plan available
Improve customer support with AI livechat and boost your sales
Popular with merchants across Shopify

Recommended support apps

Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1763 total reviews • Free plan available
Boost support with help center,livechat by AI chat bot & inbox
WhatFlow‑Whatsapp Automation
4.4 out of 5 stars 312 total reviews • Free to install
Automate orders, recover carts, and send real-time updates
Powerful Contact Form Builder
4.9 out of 5 stars 2134 total reviews • Free plan available
Your all-in-one form app for custom forms, registration forms
Tidio ‑ Live Chat & AI Chatbot
4.7 out of 5 stars 1161 total reviews • Free plan available
Offer instant support with chatbot and live chat interactions.
Zigpoll Customer Surveys
5.0 out of 5 stars 480 total reviews • Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
SB: Helpdesk, Live Chat & FAQs
4.6 out of 5 stars 324 total reviews • Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
REVIEWS.io Product Reviews App
4.7 out of 5 stars 707 total reviews • Free plan available
Capture product reviews, UGC & Q&A effortlessly
SeedGrow Chat App Widget
4.9 out of 5 stars 128 total reviews • Free plan available
Enable Click-to-Chat, collect leads & grow engagement
Hulk Contact Form Builder
4.8 out of 5 stars 1702 total reviews • Free plan available
Easy contact us form, custom forms & survey with form builder
HelpLab FAQ Page, Product FAQs
5.0 out of 5 stars 213 total reviews • Free plan available
Create beautiful FAQ page, support page or product FAQs
CK: Abandoned cart on WhatsApp
4.9 out of 5 stars 276 total reviews • Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
RT: Social Chat, Live Chat
4.7 out of 5 stars 244 total reviews • Free to install
Support directly, build trust, and increase customer loyalty.
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1763 total reviews • Free plan available
Moose: AI Chatbot & Live Chat
5.0 out of 5 stars 477 total reviews • Free plan available
Shopify Inbox
4.7 out of 5 stars 5268 total reviews • Free
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 762 total reviews • Free plan available
CK: Abandoned cart on WhatsApp
4.9 out of 5 stars 276 total reviews • Free plan available
Tidio ‑ Live Chat & AI Chatbot
4.7 out of 5 stars 1161 total reviews • Free plan available
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 374 total reviews • Free plan available
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 125 total reviews • Free plan available
Chaty Chat Buttons & WhatsApp
5.0 out of 5 stars 238 total reviews • Free plan available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1763 total reviews • Free plan available
Moose: AI Chatbot & Live Chat
5.0 out of 5 stars 477 total reviews • Free plan available
StoreFAQ‑ Product FAQ Builder
4.9 out of 5 stars 135 total reviews • Free plan available
ChatWILL:AI Chatbot &Live Chat
4.8 out of 5 stars 38 total reviews • Free
Trusted Help Center & FAQ
5.0 out of 5 stars 82 total reviews • Free plan available
HelpLab FAQ Page, Product FAQs
5.0 out of 5 stars 213 total reviews • Free plan available
EasySlide Accordion tabs & FAQ
4.9 out of 5 stars 168 total reviews • Free trial available
Rapid Reviews: Product Reviews
5.0 out of 5 stars 114 total reviews • Free trial available
Variant Descriptions King
5.0 out of 5 stars 83 total reviews • Free plan available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2134 total reviews • Free plan available
Hulk Contact Form Builder
4.8 out of 5 stars 1702 total reviews • Free plan available
SEA Post Purchase Survey App
4.9 out of 5 stars 161 total reviews • Free plan available
Zigpoll Customer Surveys
5.0 out of 5 stars 480 total reviews • Free plan available
Qikify Contact Form Builder
4.9 out of 5 stars 409 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 170 total reviews • Free trial available
AI Contact Form Builder
4.9 out of 5 stars 420 total reviews • Free plan available
REVIEWS.io Product Reviews App
4.7 out of 5 stars 707 total reviews • Free plan available
FormCRM AI Custom Form Builder
5.0 out of 5 stars 42 total reviews • Free
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

Try Shopify free for 3 days