Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.7 out of 5 stars 5121 total reviews Free
Connect with shoppers and drive sales with chat
4.9 out of 5 stars 264 total reviews Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
4.6 out of 5 stars 328 total reviews Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
3.0 out of 5 stars 88 total reviews Free
Monitor and chat with site visitors in real time.
4.8 out of 5 stars 762 total reviews Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
4.9 out of 5 stars 268 total reviews Free
Get leads: Facebook Messenger, Chat buttons and Contact Form
4.9 out of 5 stars 2053 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
5.0 out of 5 stars 215 total reviews Free plan available
Create beautiful FAQ page, support page or product FAQs
4.7 out of 5 stars 699 total reviews Free plan available
Use Google Reviews, Product Reviews, UGC, & Surveys
5.0 out of 5 stars 455 total reviews Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
4.9 out of 5 stars 258 total reviews Free plan available
Support chat, automation, marketing & more with WhatsApp API
4.6 out of 5 stars 149 total reviews Free plan available
Let your customers contact you directly - for WhatsApp
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1646 total reviews Free plan available
5.0 out of 5 stars 431 total reviews Free
4.7 out of 5 stars 5121 total reviews Free
4.8 out of 5 stars 762 total reviews Free plan available
4.7 out of 5 stars 1119 total reviews Free plan available
4.7 out of 5 stars 346 total reviews Free plan available
4.9 out of 5 stars 69 total reviews Free plan available
4.3 out of 5 stars 275 total reviews Free to install
4.9 out of 5 stars 264 total reviews Free plan available
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1646 total reviews Free plan available
5.0 out of 5 stars 431 total reviews Free
4.9 out of 5 stars 124 total reviews Free plan available
4.8 out of 5 stars 11 total reviews Free
4.8 out of 5 stars 81 total reviews Free plan available
5.0 out of 5 stars 215 total reviews Free plan available
5.0 out of 5 stars 83 total reviews Free plan available
4.9 out of 5 stars 168 total reviews Free trial available
5.0 out of 5 stars 112 total reviews Free trial available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2053 total reviews Free plan available
4.8 out of 5 stars 1576 total reviews Free plan available
4.9 out of 5 stars 139 total reviews Free plan available
5.0 out of 5 stars 455 total reviews Free plan available
4.9 out of 5 stars 414 total reviews Free plan available
5.0 out of 5 stars 156 total reviews Free trial available
4.7 out of 5 stars 699 total reviews Free plan available
5.0 out of 5 stars 27 total reviews Free
4.9 out of 5 stars 404 total reviews Free plan available

Support how-tos

Want to add an app?

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