Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.7 out of 5 stars 246 total reviews Free to install
Support directly, build trust, and increase customer loyalty.
4.8 out of 5 stars 1610 total reviews Free plan available
Easy contact us form, custom forms & survey with form builder
5.0 out of 5 stars 215 total reviews Free plan available
Create beautiful FAQ page, support page or product FAQs
4.7 out of 5 stars 698 total reviews Free plan available
Capture product reviews, UGC & Q&A effortlessly
4.3 out of 5 stars 290 total reviews Free to install
Automate orders, recover carts, and send real-time updates
4.9 out of 5 stars 272 total reviews Free
Get leads: Facebook Messenger, Chat buttons and Contact Form
4.7 out of 5 stars 5144 total reviews Free
Connect with shoppers and drive sales with chat
4.9 out of 5 stars 258 total reviews Free plan available
Support chat, automation, marketing & more with WhatsApp API
4.6 out of 5 stars 150 total reviews Free plan available
Let your customers contact you directly - for WhatsApp
4.9 out of 5 stars 1711 total reviews Free plan available
Boost customer support with livechat by AI chat bot and FAQs
4.8 out of 5 stars 760 total reviews Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
4.7 out of 5 stars 1127 total reviews Free plan available
Offer instant support with chatbot and live chat interactions.
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1711 total reviews Free plan available
5.0 out of 5 stars 450 total reviews Free plan available
4.7 out of 5 stars 5144 total reviews Free
4.8 out of 5 stars 760 total reviews Free plan available
4.9 out of 5 stars 267 total reviews Free plan available
4.7 out of 5 stars 1127 total reviews Free plan available
4.7 out of 5 stars 360 total reviews Free plan available
4.9 out of 5 stars 79 total reviews Free plan available
4.3 out of 5 stars 290 total reviews Free to install
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1711 total reviews Free plan available
5.0 out of 5 stars 450 total reviews Free plan available
5.0 out of 5 stars 79 total reviews Free plan available
4.9 out of 5 stars 126 total reviews Free plan available
4.6 out of 5 stars 16 total reviews Free
5.0 out of 5 stars 215 total reviews Free plan available
5.0 out of 5 stars 83 total reviews Free plan available
4.9 out of 5 stars 168 total reviews Free trial available
5.0 out of 5 stars 25 total reviews Free plan available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2078 total reviews Free plan available
4.8 out of 5 stars 1610 total reviews Free plan available
4.9 out of 5 stars 142 total reviews Free plan available
4.9 out of 5 stars 418 total reviews Free plan available
5.0 out of 5 stars 459 total reviews Free plan available
4.7 out of 5 stars 698 total reviews Free plan available
5.0 out of 5 stars 156 total reviews Free trial available
5.0 out of 5 stars 33 total reviews Free
5.0 out of 5 stars 103 total reviews Free plan available

Support how-tos

Want to add an app?

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