Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

SeedGrow WhatsApp Chat Widget
4.9 out of 5 stars 125 total reviews • Free plan available
Connect, Chat & Convert with WhatsApp. Trusted by 15000 Stores
Tidio ‑ Live Chat & AI Chatbot
4.7 out of 5 stars 1264 total reviews • Free plan available
Help shoppers instantly with live chat and AI-powered support.
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 774 total reviews • Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
tawk.to Live Chat
3.6 out of 5 stars 85 total reviews • Free
Monitor and chat with site visitors in real time.
WhatFlow: Whatsapp Automation
4.1 out of 5 stars 346 total reviews • Free to install
Automate orders, recover carts, and send real-time updates
RT: Social Chat, Live Chat
4.6 out of 5 stars 242 total reviews • Free to install
Support directly, build trust, and increase customer loyalty.
Powerful Contact Form Builder
4.9 out of 5 stars 2300 total reviews • Free plan available
Your all-in-one form app for custom forms, registration forms
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 202 total reviews • Free plan available
Sync products to Instagram Direct & Facebook sell with Chat AI
SB: Helpdesk, Live Chat & FAQs
4.6 out of 5 stars 321 total reviews • Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
Gorgias: AI, Helpdesk & Chat
4.2 out of 5 stars 651 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Shopify Inbox
4.7 out of 5 stars 5421 total reviews • Free
An AI sales associate that knows your customers
CK: Abandoned cart on WhatsApp
4.9 out of 5 stars 290 total reviews • Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1803 total reviews • Free plan available
Shopify Inbox
4.7 out of 5 stars 5421 total reviews • Free
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 774 total reviews • Free plan available
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 202 total reviews • Free plan available
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 401 total reviews • Free plan available
Moose WhatsApp Chat Button
5.0 out of 5 stars 74 total reviews • Free
CK: Abandoned cart on WhatsApp
4.9 out of 5 stars 290 total reviews • Free plan available
Commslayer: AI Helpdesk & Chat
4.9 out of 5 stars 189 total reviews • Free plan available
Buddy AI: AI Chat + AI Agents
4.9 out of 5 stars 61 total reviews • Free trial available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1803 total reviews • Free plan available
Buddy AI: AI Chat + AI Agents
4.9 out of 5 stars 61 total reviews • Free trial available
StoreFAQ: Product FAQ Chatbot
4.9 out of 5 stars 141 total reviews • Free plan available
ChatWILL:AI Chatbot &Live Chat
4.7 out of 5 stars 74 total reviews • Free
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 484 total reviews • Free plan available
Trusted Help Center & FAQ
5.0 out of 5 stars 86 total reviews • Free plan available
AC ‑ Questions & Answers
5.0 out of 5 stars 27 total reviews • Free plan available
FAQ Page:Accordion+Help Center
5.0 out of 5 stars 17 total reviews • Free
Variant Descriptions King
5.0 out of 5 stars 87 total reviews • Free plan available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2300 total reviews • Free plan available
Hulk Contact Form Builder
4.8 out of 5 stars 1861 total reviews • Free plan available
Zigpoll Customer Surveys
5.0 out of 5 stars 518 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 191 total reviews • Free trial available
Qikify Contact Form Builder
4.9 out of 5 stars 413 total reviews • Free plan available
SEA Post Purchase Survey Quiz
4.9 out of 5 stars 177 total reviews • Free plan available
SureCust Forms Builder, Locks
4.9 out of 5 stars 102 total reviews • Free
FormCRM AI Custom Form Builder
5.0 out of 5 stars 59 total reviews • Free plan available
SK Contact Form Builder
4.8 out of 5 stars 413 total reviews • Free plan available
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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