Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.7 out of 5 stars 1184 total reviews Free plan available
Help shoppers instantly with live chat and AI-powered support.
4.7 out of 5 stars 152 total reviews Free plan available
Let your customers contact you directly - for WhatsApp
4.8 out of 5 stars 777 total reviews Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
5.0 out of 5 stars 489 total reviews Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
3.2 out of 5 stars 86 total reviews Free
Monitor and chat with site visitors in real time.
4.9 out of 5 stars 130 total reviews Free plan available
Enable Click-to-Chat, collect leads & grow engagement
4.3 out of 5 stars 322 total reviews Free to install
Automate orders, recover carts, and send real-time updates
4.9 out of 5 stars 247 total reviews Free plan available
Support chat, automation, marketing & more with WhatsApp API
3.4 out of 5 stars 348 total reviews Free plan available
Send abandoned cart notifications & campaigns over WhatsApp
5.0 out of 5 stars 255 total reviews Free plan available
Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
4.8 out of 5 stars 710 total reviews Free plan available
Collect product reviews, star ratings, testimonials, UGC + Q&A
4.6 out of 5 stars 245 total reviews Free to install
Support directly, build trust, and increase customer loyalty.
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1765 total reviews Free plan available
4.7 out of 5 stars 5305 total reviews Free
4.8 out of 5 stars 777 total reviews Free plan available
4.7 out of 5 stars 1184 total reviews Free plan available
4.9 out of 5 stars 280 total reviews Free plan available
4.8 out of 5 stars 381 total reviews Free plan available
4.9 out of 5 stars 143 total reviews Free plan available
5.0 out of 5 stars 255 total reviews Free plan available
5.0 out of 5 stars 485 total reviews Free plan available
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1765 total reviews Free plan available
5.0 out of 5 stars 485 total reviews Free plan available
4.9 out of 5 stars 140 total reviews Free plan available
4.7 out of 5 stars 45 total reviews Free
5.0 out of 5 stars 84 total reviews Free plan available
5.0 out of 5 stars 213 total reviews Free plan available
5.0 out of 5 stars 87 total reviews Free plan available
5.0 out of 5 stars 165 total reviews Free trial available
5.0 out of 5 stars 114 total reviews Free trial available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2167 total reviews Free plan available
4.8 out of 5 stars 1732 total reviews Free plan available
4.9 out of 5 stars 162 total reviews Free plan available
5.0 out of 5 stars 489 total reviews Free plan available
4.9 out of 5 stars 416 total reviews Free plan available
5.0 out of 5 stars 176 total reviews Free trial available
4.9 out of 5 stars 420 total reviews Free plan available
5.0 out of 5 stars 44 total reviews Free
5.0 out of 5 stars 32 total reviews Free

Support how-tos

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