Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.7 out of 5 stars 6191 total reviews Free
Connect with shoppers and drive sales with chat
4.9 out of 5 stars 978 total reviews Free plan available
Abandoned Cart Recovery & AI Chat with WhatsApp Automations
4.6 out of 5 stars 1937 total reviews Free plan available
Offer great service with AI chat bots, live chat, and helpdesk
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Your all-in-one form app for custom forms, registration forms
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4.8 out of 5 stars 1665 total reviews Free plan available
Easy contact form, custom forms & survey with form builder app
4.2 out of 5 stars 716 total reviews Free trial available
Instantly resolve support inquiries and grow your business.
4.4 out of 5 stars 4195 total reviews Free to install
Switch between WhatsApp Chat, Live Chat or Facebook messenger
4.7 out of 5 stars 165 total reviews Free plan available
Enable WhatsApp on your store, collect leads & grow engagement
4.9 out of 5 stars 279 total reviews Free plan available
Easily let your customers contact you through WhatsApp
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5.0 out of 5 stars 2438 total reviews Free plan available
Boost customer support with livechat by AI chatbot and FAQs
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4.7 out of 5 stars 1331 total reviews Free to install
Boost customer service w/ HelpCenter, GPT-4 FAQs, product tabs
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Send abandoned cart notifications & campaigns over WhatsApp
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
5.0 out of 5 stars 2438 total reviews Free plan available
4.7 out of 5 stars 6191 total reviews Free
4.8 out of 5 stars 381 total reviews Free plan available
4.9 out of 5 stars 978 total reviews Free plan available
5.0 out of 5 stars 265 total reviews Free
5.0 out of 5 stars 396 total reviews Free plan available
4.9 out of 5 stars 279 total reviews Free plan available
4.7 out of 5 stars 692 total reviews Free
4.9 out of 5 stars 564 total reviews Free plan available
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
5.0 out of 5 stars 2438 total reviews Free plan available
5.0 out of 5 stars 265 total reviews Free
4.6 out of 5 stars 15 total reviews Free
5.0 out of 5 stars 126 total reviews Free plan available
4.8 out of 5 stars 264 total reviews Free plan available
5.0 out of 5 stars 440 total reviews Free plan available
5.0 out of 5 stars 115 total reviews Free trial available
4.7 out of 5 stars 240 total reviews Free
5.0 out of 5 stars 15 total reviews Free to install
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2073 total reviews Free plan available
4.9 out of 5 stars 759 total reviews Free plan available
5.0 out of 5 stars 497 total reviews Free
5.0 out of 5 stars 125 total reviews Free plan available
4.8 out of 5 stars 1665 total reviews Free plan available
5.0 out of 5 stars 405 total reviews Free plan available
5.0 out of 5 stars 185 total reviews Free trial available
4.6 out of 5 stars 741 total reviews Free plan available
4.9 out of 5 stars 78 total reviews Free trial available

Support how-tos

Want to add an app?

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