Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 298 total reviews • Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
SL: WhatsApp Chat + Marketing
3.4 out of 5 stars 345 total reviews • Free plan available
WhatsApp chat and automation tools for stores at every stage
tawk.to Live Chat
3.6 out of 5 stars 85 total reviews • Free
Monitor and chat with site visitors in real time.
SeedGrow WhatsApp Chat Widget
4.9 out of 5 stars 126 total reviews • Free plan available
Connect, Chat & Convert with WhatsApp. Trusted by 15000 Stores
Tidio ‑ Live Chat & AI Chatbot
4.8 out of 5 stars 1275 total reviews • Free plan available
Help shoppers instantly with live chat and AI-powered support.
HelpHub FAQ Page, Product FAQs
5.0 out of 5 stars 212 total reviews • Free plan available
Create beautiful FAQ page, support page or product FAQs
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1806 total reviews • Free plan available
AI Chat & sale: recommend products, answer FAQs, track orders
Shopify Inbox
4.7 out of 5 stars 5452 total reviews • Free
An AI sales associate that knows your customers
Zigpoll Customer Surveys
5.0 out of 5 stars 520 total reviews • Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 221 total reviews • Free plan available
Sync products to Instagram Direct & Facebook sell with Chat AI
Gorgias: AI, Helpdesk & Chat
4.2 out of 5 stars 653 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Chaty Chat Buttons & WhatsApp
4.9 out of 5 stars 278 total reviews • Free plan available
Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1806 total reviews • Free plan available
Shopify Inbox
4.7 out of 5 stars 5452 total reviews • Free
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 221 total reviews • Free plan available
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 790 total reviews • Free plan available
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 298 total reviews • Free plan available
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 407 total reviews • Free plan available
Moose WhatsApp Chat Button
5.0 out of 5 stars 86 total reviews • Free
Commslayer: AI Helpdesk & Chat
4.9 out of 5 stars 192 total reviews • Free plan available
WhatsApp Chat & Abandoned Cart
4.9 out of 5 stars 59 total reviews • Free to install
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1806 total reviews • Free plan available
StoreFAQ: Product FAQ Chatbot
4.9 out of 5 stars 142 total reviews • Free plan available
ChatWILL:AI Chatbot &Live Chat
4.8 out of 5 stars 81 total reviews • Free
Buddy AI: Mobile Shopping
4.9 out of 5 stars 63 total reviews • Free trial available
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 484 total reviews • Free plan available
Variant Descriptions King
5.0 out of 5 stars 88 total reviews • Free plan available
Trusted Help Center & FAQ
5.0 out of 5 stars 86 total reviews • Free plan available
FAQ Page:Accordion+Help Center
5.0 out of 5 stars 17 total reviews • Free
EasySlide Accordion tabs & FAQ
5.0 out of 5 stars 164 total reviews • Free trial available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2310 total reviews • Free plan available
Hulk Contact Form Builder
4.8 out of 5 stars 1876 total reviews • Free plan available
Zigpoll Customer Surveys
5.0 out of 5 stars 520 total reviews • Free plan available
Qikify Contact Form Builder
4.9 out of 5 stars 415 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 194 total reviews • Free trial available
SEA Post Purchase Survey Quiz
4.9 out of 5 stars 175 total reviews • Free plan available
FormCRM AI Custom Form Builder
5.0 out of 5 stars 62 total reviews • Free plan available
SureCust Forms Builder, Locks
4.9 out of 5 stars 102 total reviews • Free
Fairing Post Purchase Surveys
5.0 out of 5 stars 193 total reviews • Free plan available
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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