Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

Qikify Contact Form Builder
4.9 out of 5 stars 404 total reviews • Free plan available
No-code form builder for custom forms, contact forms, surveys
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 277 total reviews • Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
EAZE Button
4.8 out of 5 stars 142 total reviews • Free plan available
Let your customers contact you directly - for WhatsApp
tawk.to Live Chat
3.5 out of 5 stars 54 total reviews • Free
Monitor and chat with site visitors in real time.
RT: Social Chat, Live Chat
4.6 out of 5 stars 234 total reviews • Free to install
Support directly, build trust, and increase customer loyalty.
SB: Helpdesk, Live Chat & FAQs
4.5 out of 5 stars 245 total reviews • Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
Tidio ‑ Live Chat & AI Chatbot
4.8 out of 5 stars 1233 total reviews • Free plan available
Help shoppers instantly with live chat and AI-powered support.
Hulk Contact Form Builder
4.9 out of 5 stars 1862 total reviews • Free plan available
Easy contact us form, custom forms & survey with form builder
Shopify Inbox
4.7 out of 5 stars 5464 total reviews • Free
An AI sales associate that knows your customers
WhatFlow: Whatsapp Automation
3.9 out of 5 stars 321 total reviews • Free to install
Automate orders, recover carts, and send real-time updates
SeedGrow WhatsApp Chat Widget
4.9 out of 5 stars 120 total reviews • Free plan available
Connect, Chat & Convert with WhatsApp. Trusted by 15000 Stores
Chaty Chat Buttons & WhatsApp
4.9 out of 5 stars 278 total reviews • Free plan available
Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1774 total reviews • Free plan available
Shopify Inbox
4.7 out of 5 stars 5464 total reviews • Free
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 239 total reviews • Free plan available
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 751 total reviews • Free plan available
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 277 total reviews • Free plan available
Moose WhatsApp Chat Button
5.0 out of 5 stars 104 total reviews • Free
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 421 total reviews • Free plan available
Commslayer: AI Helpdesk & Chat
4.9 out of 5 stars 182 total reviews • Free plan available
WhatsApp Chat & Abandoned Cart
4.9 out of 5 stars 56 total reviews • Free to install
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1774 total reviews • Free plan available
StoreFAQ: Product FAQ Chatbot
4.9 out of 5 stars 143 total reviews • Free plan available
ChatWILL:AI Chatbot &Live Chat
4.7 out of 5 stars 79 total reviews • Free
Buddy AI: Sales Agent & Chat
4.9 out of 5 stars 53 total reviews • Free trial available
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 446 total reviews • Free plan available
Trusted Help Center & FAQ
5.0 out of 5 stars 82 total reviews • Free plan available
AC ‑ Questions & Answers
5.0 out of 5 stars 25 total reviews • Free plan available
Rapid Reviews: Product Reviews
5.0 out of 5 stars 107 total reviews • Free trial available
Variant Descriptions King
5.0 out of 5 stars 83 total reviews • Free plan available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2279 total reviews • Free plan available
Hulk Contact Form Builder
4.9 out of 5 stars 1862 total reviews • Free plan available
Zigpoll Customer Surveys
5.0 out of 5 stars 499 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 178 total reviews • Free trial available
Qikify Contact Form Builder
4.9 out of 5 stars 404 total reviews • Free plan available
SEA Post Purchase Survey Quiz
4.9 out of 5 stars 171 total reviews • Free plan available
FormCRMAI Contact Form Builder
5.0 out of 5 stars 61 total reviews • Free plan available
SureCust Forms Builder, Locks
4.9 out of 5 stars 95 total reviews • Free
Primy Contact Form File Upload
4.9 out of 5 stars 38 total reviews • Free plan available
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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