Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

3.0 out of 5 stars 88 total reviews Free
Monitor and chat with site visitors in real time.
4.3 out of 5 stars 605 total reviews Free trial available
Instantly resolve support inquiries and grow your business.
4.7 out of 5 stars 697 total reviews Free plan available
Use Google Reviews, Product Reviews, UGC, & Surveys
4.8 out of 5 stars 767 total reviews Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
4.4 out of 5 stars 265 total reviews Free to install
Automate orders, recover carts, and send real-time updates
4.7 out of 5 stars 1110 total reviews Free plan available
Offer instant support with chatbot and live chat interactions.
5.0 out of 5 stars 452 total reviews Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
4.7 out of 5 stars 5080 total reviews Free
Connect with shoppers and drive sales with chat
4.8 out of 5 stars 1555 total reviews Free plan available
Easy contact us form, custom forms & survey with form builder
4.9 out of 5 stars 261 total reviews Free plan available
Support chat, automation, marketing & more with WhatsApp API
4.9 out of 5 stars 124 total reviews Free plan available
Enable Click-to-Chat, collect leads & grow engagement
4.6 out of 5 stars 150 total reviews Free plan available
Let your customers contact you directly - for WhatsApp
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1641 total reviews Free plan available
5.0 out of 5 stars 423 total reviews Free
4.7 out of 5 stars 5080 total reviews Free
4.7 out of 5 stars 1110 total reviews Free plan available
4.7 out of 5 stars 344 total reviews Free plan available
4.8 out of 5 stars 767 total reviews Free plan available
4.9 out of 5 stars 265 total reviews Free plan available
4.4 out of 5 stars 265 total reviews Free to install
4.9 out of 5 stars 124 total reviews Free to install
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1641 total reviews Free plan available
5.0 out of 5 stars 423 total reviews Free
5.0 out of 5 stars 79 total reviews Free plan available
4.9 out of 5 stars 123 total reviews Free plan available
5.0 out of 5 stars 81 total reviews Free plan available
4.9 out of 5 stars 168 total reviews Free trial available
5.0 out of 5 stars 216 total reviews Free plan available
4.8 out of 5 stars 8 total reviews Free
5.0 out of 5 stars 113 total reviews Free trial available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2043 total reviews Free plan available
4.8 out of 5 stars 1555 total reviews Free plan available
4.9 out of 5 stars 134 total reviews Free plan available
5.0 out of 5 stars 452 total reviews Free plan available
4.9 out of 5 stars 417 total reviews Free plan available
4.7 out of 5 stars 697 total reviews Free plan available
5.0 out of 5 stars 158 total reviews Free trial available
4.9 out of 5 stars 407 total reviews Free plan available
5.0 out of 5 stars 25 total reviews Free

Support how-tos

Want to add an app?

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