Support
Give the kind of service that wins customers for life.
Popular with merchants across Shopify
Recommended support apps
4.5
out of 5 stars
1563 total reviews
•
Free
Connect with shoppers and drive sales with chat – for free
4.3
out of 5 stars
25 total reviews
•
Free
Chat with Facebook and Instagram shoppers from Shopify Inbox
4.7
out of 5 stars
1576 total reviews
•
Free plan available
Live Chat boosted with Chatbots for the best customer support
5.0
out of 5 stars
1028 total reviews
•
Free plan available
Track Order Status, Track Your Order, Tracker, Order Lookup
4.7
out of 5 stars
3671 total reviews
•
Free plan available
Order Lookup, Track Order Status, Tracking Page, Insurance
4.2
out of 5 stars
1200 total reviews
•
Free plan available
Abandoned Cart, WhatsApp Chat & Share, WhatsApp Campaigns
4.6
out of 5 stars
3818 total reviews
•
Free to install
WhatsApp Chat, Auto Abandoned Cart, FB Messenger, Reviews, FAQ
4.8
out of 5 stars
854 total reviews
•
Free plan available
Customer Fields, Registration Form, File Upload, Custom Form
4.7
out of 5 stars
605 total reviews
•
Free plan available
Create stylish forms with ease and in a matter of seconds.
4.5
out of 5 stars
1302 total reviews
•
Free plan available
FAQ page, ticketing, Livechat, Chatbot for support, Tabs
4.9
out of 5 stars
601 total reviews
•
Free
Order Lookup, Order Status, Delivery Date, PayPal Tracking
4.6
out of 5 stars
1261 total reviews
•
Free plan available
Create custom contact forms: customer mgmt + email marketing
Built into Shopify
Support at every step
The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.
- Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
- Many happy returns. Make your return experience so fast and friendly, customers return to buy again.
4.5
out of 5 stars
1563 total reviews
•
Free
4.6
out of 5 stars
3818 total reviews
•
Free to install
4.8
out of 5 stars
421 total reviews
•
Free
4.7
out of 5 stars
1576 total reviews
•
Free plan available
5.0
out of 5 stars
505 total reviews
•
Free plan available
5.0
out of 5 stars
216 total reviews
•
Free
4.9
out of 5 stars
279 total reviews
•
Free plan available
4.9
out of 5 stars
298 total reviews
•
30-day free trial
4.3
out of 5 stars
25 total reviews
•
Free
Get that tech stack
How Crossrope does it
Fitness brand Crossrope uses Fairing Post Purchase Surveys to get insights into what customers are looking for.
5.0
out of 5 stars
378 total reviews
•
Free
5.0
out of 5 stars
505 total reviews
•
Free plan available
5.0
out of 5 stars
360 total reviews
•
Free plan available
4.9
out of 5 stars
35 total reviews
•
Free
4.5
out of 5 stars
1302 total reviews
•
Free plan available
4.9
out of 5 stars
96 total reviews
•
Free
5.0
out of 5 stars
122 total reviews
•
Free plan available
4.9
out of 5 stars
157 total reviews
•
Free plan available
4.8
out of 5 stars
67 total reviews
•
Free
4.8
out of 5 stars
854 total reviews
•
Free plan available
4.7
out of 5 stars
605 total reviews
•
Free plan available
4.7
out of 5 stars
135 total reviews
•
Free plan available
5.0
out of 5 stars
121 total reviews
•
Free plan available
4.9
out of 5 stars
89 total reviews
•
7-day free trial
4.7
out of 5 stars
289 total reviews
•
5-day free trial
5.0
out of 5 stars
40 total reviews
•
Free plan available
4.3
out of 5 stars
11 total reviews
•
Free plan available
4.8
out of 5 stars
376 total reviews
•
Free plan available