Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.8 out of 5 stars 4886 total reviews Free
Connect with shoppers and drive sales with chat
4.7 out of 5 stars 1873 total reviews Free plan available
Customer service with Live Chat, Chat bot, Helpdesk, Messenger
4.9 out of 5 stars 1561 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
Built for Shopify
4.9 out of 5 stars 1394 total reviews Free plan available
Create stylish forms with ease and in a matter of seconds.
4.3 out of 5 stars 699 total reviews Free trial available
Support made simple and scalable.
4.9 out of 5 stars 724 total reviews Free plan available
WhatsApp Platform Including Automation, Abandoned Carts & Chat
4.3 out of 5 stars 4184 total reviews Free to install
Switch between WhatsApp Chat, Live Chat or Facebook messenger
4.7 out of 5 stars 1329 total reviews Free plan available
FAQ help center app powered w/ GPT-4. All-in-one help desk...
3.6 out of 5 stars 1054 total reviews Free plan available
Send abandoned cart notifications & campaigns over WhatsApp
3.0 out of 5 stars 156 total reviews Free trial available
Omnichannel customer service and engagement platform
4.8 out of 5 stars 141 total reviews Free plan available
Integrate WhatsApp chat button into your store & product pages
4.6 out of 5 stars 782 total reviews Free plan available
Support directly, build trust, and increase customer loyalty.
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.8 out of 5 stars 4886 total reviews Free
5.0 out of 5 stars 1667 total reviews Free
4.9 out of 5 stars 258 total reviews Free plan available
4.9 out of 5 stars 724 total reviews Free plan available
5.0 out of 5 stars 353 total reviews Free plan available
4.7 out of 5 stars 1873 total reviews Free plan available
4.6 out of 5 stars 782 total reviews Free plan available
5.0 out of 5 stars 241 total reviews Free plan available
4.8 out of 5 stars 141 total reviews Free plan available
Be there for them

FAQ

Save time by sharing answers up front.

Answer before they ask
5.0 out of 5 stars 1667 total reviews Free
4.8 out of 5 stars 199 total reviews Free
5.0 out of 5 stars 43 total reviews Free
5.0 out of 5 stars 118 total reviews Free plan available
4.9 out of 5 stars 423 total reviews Free plan available
4.6 out of 5 stars 62 total reviews Free plan available
4.8 out of 5 stars 43 total reviews Free plan available
4.8 out of 5 stars 95 total reviews Free
4.9 out of 5 stars 21 total reviews Free plan available
Answer before they ask
Tech stack

How Princess Polly does it

Fashion brand Princess Polly uses Loop Returns & Exchanges to attract and engage new customers.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 1561 total reviews Free plan available
4.9 out of 5 stars 633 total reviews Free plan available
4.9 out of 5 stars 1394 total reviews Free plan available
5.0 out of 5 stars 118 total reviews Free
4.7 out of 5 stars 257 total reviews Free plan available
4.6 out of 5 stars 225 total reviews Free trial available
4.8 out of 5 stars 23 total reviews Free
5.0 out of 5 stars 289 total reviews Free plan available
5.0 out of 5 stars 164 total reviews Free trial available
Do your research

Support how-tos

Guide

Build a customer list with apps that help you capture contact information.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

Try Shopify free for 3 days