Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

Gorgias: AI, Helpdesk & Chat
4.2 out of 5 stars 648 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Qikify Contact Form Builder
4.9 out of 5 stars 412 total reviews • Free plan available
No-code form builder for custom forms, contact forms, surveys
Hulk Contact Form Builder
4.8 out of 5 stars 1844 total reviews • Free plan available
Easy contact us form, custom forms & survey with form builder
CK: Abandoned cart on WhatsApp
4.9 out of 5 stars 289 total reviews • Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
Shopify Inbox
4.7 out of 5 stars 5411 total reviews • Free
An AI sales associate that knows your customers
Pushdaddy Many Chat ,Cloud API
4.3 out of 5 stars 986 total reviews • $2.99/month
Switch between Many Chat, Live Chat or Facebook messenger
SL: WhatsApp Chat + Marketing
3.4 out of 5 stars 347 total reviews • Free plan available
WhatsApp chat and automation tools for stores at every stage
Tidio ‑ Live Chat & AI Chatbot
4.7 out of 5 stars 1263 total reviews • Free plan available
Help shoppers instantly with live chat and AI-powered support.
SB: Helpdesk, Live Chat & FAQs
4.6 out of 5 stars 322 total reviews • Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
Powerful Contact Form Builder
4.9 out of 5 stars 2281 total reviews • Free plan available
Your all-in-one form app for custom forms, registration forms
HelpHub FAQ Page, Product FAQs
5.0 out of 5 stars 213 total reviews • Free plan available
Create beautiful FAQ page, support page or product FAQs
WhatFlow Chat Automation
4.1 out of 5 stars 347 total reviews • Free to install
Automate orders, recover carts, and send real-time updates
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1797 total reviews • Free plan available
Shopify Inbox
4.7 out of 5 stars 5411 total reviews • Free
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 778 total reviews • Free plan available
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 207 total reviews • Free plan available
CK: Abandoned cart on WhatsApp
4.9 out of 5 stars 289 total reviews • Free plan available
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 400 total reviews • Free plan available
Tidio ‑ Live Chat & AI Chatbot
4.7 out of 5 stars 1263 total reviews • Free plan available
Moose WhatsApp Chat Button
5.0 out of 5 stars 68 total reviews • Free
Commslayer: AI Helpdesk & Chat
4.9 out of 5 stars 185 total reviews • Free plan available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1797 total reviews • Free plan available
StoreFAQ: Product FAQ Chatbot
4.9 out of 5 stars 140 total reviews • Free plan available
Buddy AI: Smart Shopping
4.9 out of 5 stars 47 total reviews • Free trial available
ChatWILL:AI Chatbot &Live Chat
4.7 out of 5 stars 76 total reviews • Free
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 486 total reviews • Free plan available
Trusted Help Center & FAQ
5.0 out of 5 stars 86 total reviews • Free plan available
Variant Descriptions King
5.0 out of 5 stars 86 total reviews • Free plan available
FAQ Page:Accordion+Help Center
5.0 out of 5 stars 16 total reviews • Free
EasySlide Accordion tabs & FAQ
5.0 out of 5 stars 167 total reviews • Free trial available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2281 total reviews • Free plan available
Hulk Contact Form Builder
4.8 out of 5 stars 1844 total reviews • Free plan available
Zigpoll Customer Surveys
5.0 out of 5 stars 516 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 189 total reviews • Free trial available
SEA Post Purchase Survey Quiz
4.9 out of 5 stars 177 total reviews • Free plan available
SureCust Forms Builder, Locks
4.9 out of 5 stars 101 total reviews • Free
FormCRM AI Custom Form Builder
5.0 out of 5 stars 59 total reviews • Free plan available
Qikify Contact Form Builder
4.9 out of 5 stars 412 total reviews • Free plan available
SK Contact Form Builder
4.8 out of 5 stars 414 total reviews • Free plan available
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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