Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

EAZE Button
4.8 out of 5 stars 142 total reviews • Free plan available
Let your customers contact you directly - for WhatsApp
SB: Helpdesk, Live Chat & FAQs
4.5 out of 5 stars 244 total reviews • Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
SL: WhatsApp Chat + Marketing
3.3 out of 5 stars 324 total reviews • Free plan available
WhatsApp chat and automation tools for stores at every stage
Qikify Contact Form Builder
4.9 out of 5 stars 409 total reviews • Free plan available
No-code form builder for custom forms, contact forms, surveys
SeedGrow WhatsApp Chat Widget
4.9 out of 5 stars 119 total reviews • Free plan available
Connect, Chat & Convert with WhatsApp. Trusted by 15000 Stores
Tidio ‑ Live Chat & AI Chatbot
4.8 out of 5 stars 1252 total reviews • Free plan available
Help shoppers instantly with live chat and AI-powered support.
WhatFlow: Whatsapp Automation
3.9 out of 5 stars 329 total reviews • Free to install
Automate orders, recover carts, and send real-time updates
Zigpoll Customer Surveys
5.0 out of 5 stars 505 total reviews • Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
Gorgias: AI, Helpdesk & Chat
4.2 out of 5 stars 617 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Pushdaddy Many Chat ,Cloud API
4.3 out of 5 stars 958 total reviews • $2.99/month
Switch between Many Chat, Live Chat or Facebook messenger
Hulk Contact Form Builder
4.9 out of 5 stars 1888 total reviews • Free plan available
Easy contact us form, custom forms & survey with form builder
RT: Social Chat, Live Chat
4.6 out of 5 stars 235 total reviews • Free to install
Support directly, build trust, and increase customer loyalty.
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1789 total reviews • Free plan available
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 274 total reviews • Free plan available
Shopify Inbox
4.6 out of 5 stars 5487 total reviews • Free
Moose WhatsApp Chat Button
5.0 out of 5 stars 129 total reviews • Free
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 771 total reviews • Free plan available
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 430 total reviews • Free plan available
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 451 total reviews • Free plan available
KwikEngage: Whatsapp Marketing
4.9 out of 5 stars 262 total reviews • Free trial available
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 275 total reviews • Free plan available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1789 total reviews • Free plan available
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 451 total reviews • Free plan available
StoreFAQ: Product FAQ Chatbot
4.9 out of 5 stars 146 total reviews • Free plan available
CWILL:AI Chatbot &Live Chat
4.8 out of 5 stars 85 total reviews • Free
Trusted Help Center & FAQ
5.0 out of 5 stars 84 total reviews • Free plan available
Buddy AI: Smart Shopping
4.8 out of 5 stars 52 total reviews • Free trial available
AC ‑ Questions & Answers
5.0 out of 5 stars 25 total reviews • Free plan available
Variant Descriptions King
5.0 out of 5 stars 84 total reviews • Free plan available
EasySlide Accordion tabs & FAQ
5.0 out of 5 stars 155 total reviews • Free trial available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2316 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 184 total reviews • Free trial available
Zigpoll Customer Surveys
5.0 out of 5 stars 505 total reviews • Free plan available
Hulk Contact Form Builder
4.9 out of 5 stars 1888 total reviews • Free plan available
SEA Post Purchase Survey Quiz
4.9 out of 5 stars 173 total reviews • Free plan available
Qikify Contact Form Builder
4.9 out of 5 stars 409 total reviews • Free plan available
SureCust Forms Builder, Locks
4.9 out of 5 stars 96 total reviews • Free
FormCRM AI Custom Form Builder
5.0 out of 5 stars 63 total reviews • Free plan available
Primy ‑ Forms with File Upload
4.9 out of 5 stars 40 total reviews • Free plan available
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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