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AI WhatsApp Chatbot

Manage your store using Conversational AI Chatbot

From $29/month. 30-day free trial.

App highlights

  • Up-to-date tech: works with the latest themes

Key values section

Enhance Buyer Experience

Assist customers in product search, respond to customer queries, order tracking and seamless returns & refunds

Real Time Customer Support

Ability to integrate with messaging platforms like WhatsApp, Instagram, Telegram & Messenger

Automated Alerts & Reports

Send reminders for replenishment of products. One click emails & sms to customers for promotions. Reports on best and least selling product

App details

AI WhatsApp Chatbot

AI WhatsApp Chatbot

Cense AI : Brief Overview

Cense AI provides small and medium-sized businesses with Conversational AI solutions to drive revenue to enhance buying journey, improve customer service, automate conversations and multiply customer interactions. Cense AI enables real-time customer communication through text messaging and various messenger applications for millions of online shoppers.

Cense AI Solution to eCommerce Retailers

Cense provides a very easy setup process for eCommerce retailers. It syncs with the backend Ecommerce store, pulls all relevant product information, and trains the assistant within mere hours. After the setup process is complete, the assistant is be able to perform following functions:

Shoppers/Website Visitors

  1. Respond to customer queries.
  2. Assist customers in product search(even if there are minor spelling mistakes).
  3. Pull any valid discount coupon codes for a particular customers.
  4. Pull order & tracking details of the purchases, without any need for users to recollect Order-id.
  5. Assist customers in seamless returns & refunds.
  6. Integrate with customer support with live chat option.

Business Owners

  1. Send reminders for replenishment of products.
  2. One-click emails & SMS to customers for promotions/coupons.
  3. Report on most and least desired products.
  4. Showcase of products (for up-sell/ cross-sell) based on customer purchase.
  5. Captures out-of-stock products customers seek, informs them by email when it is back in stock.

Key Features

  1. Very easy set-up process.
  2. Business owners can set it up in couple of hours, not to mention it is a No-Code platform.
  3. The assistant is trained with 15+ set of automated flows with the default set-up process.
  4. Able to answer at least 1000+ pre-trained questions.
  5. Ability to train new automated flows and able to address lot more user queries.
  6. Can be trained on alternate names for the same product.
  7. Train to upsell & cross sell options for products.
  8. Able to be integrated with messaging platforms like WhatsApp, Telegram, & Messenger.
  9. Owners can take advantage of Product Intelligence (best and least product sales) from conversational AI interactions:
    • Set email/sms templates for various occasions(Thanksgiving, Christmas, New Years, etc) to send emails to existing customers with a single button click
  10. Check analytics of their website for web traffic origins:
    • Detect which channels (Google, Facebook, etc.) are directing most users to their website to plan advertising spend accordingly.

Launch date

AI WhatsApp Chatbot

AI WhatsApp Chatbot

Cense AI : Brief Overview

Cense AI provides small and medium-sized businesses with Conversational AI solutions to drive revenue to enhance buying journey, improve customer service, automate conversations and multiply customer interactions. Cense AI enables real-time customer communication through text messaging and various messenger applications for millions of online shoppers.

Cense AI Solution to eCommerce Retailers

Cense provides a very easy setup process for eCommerce retailers. It syncs with the backend Ecommerce store, pulls all relevant product information, and trains the assistant within mere hours. After the setup process is complete, the assistant is be able to perform following functions:

Shoppers/Website Visitors

  1. Respond to customer queries.
  2. Assist customers in product search(even if there are minor spelling mistakes).
  3. Pull any valid discount coupon codes for a particular customers.
  4. Pull order & tracking details of the purchases, without any need for users to recollect Order-id.
  5. Assist customers in seamless returns & refunds.
  6. Integrate with customer support with live chat option.

Business Owners

  1. Send reminders for replenishment of products.
  2. One-click emails & SMS to customers for promotions/coupons.
  3. Report on most and least desired products.
  4. Showcase of products (for up-sell/ cross-sell) based on customer purchase.
  5. Captures out-of-stock products customers seek, informs them by email when it is back in stock.

Key Features

  1. Very easy set-up process.
  2. Business owners can set it up in couple of hours, not to mention it is a No-Code platform.
  3. The assistant is trained with 15+ set of automated flows with the default set-up process.
  4. Able to answer at least 1000+ pre-trained questions.
  5. Ability to train new automated flows and able to address lot more user queries.
  6. Can be trained on alternate names for the same product.
  7. Train to upsell & cross sell options for products.
  8. Able to be integrated with messaging platforms like WhatsApp, Telegram, & Messenger.
  9. Owners can take advantage of Product Intelligence (best and least product sales) from conversational AI interactions:
    • Set email/sms templates for various occasions(Thanksgiving, Christmas, New Years, etc) to send emails to existing customers with a single button click
  10. Check analytics of their website for web traffic origins:
    • Detect which channels (Google, Facebook, etc.) are directing most users to their website to plan advertising spend accordingly.

Launch date

Pricing 30-day free trial

STARTER

$29/month

or $24.17/month billed at $290 once per year

  • Unlimited Flows
  • 5000 Messages
  • 50 Training Runs
  • 100 WhatsApp Conversations
  • 2500 Marketing Emails
  • Onboarding assistance

PREMIUM

$99/month

or $82.50/month billed at $990 once per year

  • All STARTER features
  • Conversational Flow Designer
  • 500 WhatsApp Conversations
  • 25000 Marketing Emails
  • Additional Chat and Email Support

WhatsApp

$29/month

or $24.17/month billed at $290 once per year

  • Conversational Flow Designer
  • Unlimited Flows
  • 2000 WhatsApp Conversations
  • 50 Training Runs
  • Promotional Broadcasts
  • Onboarding assistance

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Shackled.Me

    Location Canada
    Time spent using app 13 days

    Cense AI is the perfect tool for anyone who is selling online. It makes selling online so easy and painless. The setup process is so easy and the results are so good that it is worth every penny. The assistant is able to provide shoppers with personalized product recommendations and soothe any potential customer's nerves. It is an affordable tool that works well for small eCommerce stores.
    https://www.shackled.me/
    https://www.kinkytoy.store/

  • simplysouthindian

    Location United States
    Time spent using app About 2 months

    A great addition to our Shopify plus store, easy installation, and setup from the marketplace, it was simple to activate and we have seen a great response from our customers. It has greatly improved our customer service and product upselling along with discounts..

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