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What an amazing app! Best I found in the Shopify ecosystem to create a catalog feed for Google Shopping and Facebook/IG. Super easy to use and learn, and automates any data change I need for GS and FB. The support has also been quick and courteous. 100% recommend over the free plugins!
***UPDATE*** Channable's Tech Support reacted within hours and clarified in a DM, that the Hourly Update module is part of the Order Sync add-on module. That level of clarification I have not been able to distill from their page unfortunately and wasn't able to discover in the test account. In consequence I've updated the rating and added another star. ********************************************************************************** Having compared all relevant feed management tools in test account mode my feedback to Channable was first off ambivalent, however improved after their Tech Support clarified on important aspects. Channable offers a broad range of connections and the interface is quite intuitive, though a bit heavy. But everyone looking for this topic should be able to manage the level of complexity. Tested it and it took me less than 30 minutes to get a basic feed of ca. 300 product up and running. I have not activated any channel (test mode ends at that point), but if it is as easy as the above, time to market should be short. Please bear in mind you have to setup accounts and commercial agreements with any marketplace and price comparison sites you want to connect. That brings me to the pricing model, that offers different modules for different company sizes. I am looking at it with the eyes of a small shop that wants to scale distribution via marketplaces and comparison sites so for us "Small Business" and "Medium Business" would be relevant. In the smallest package with your website (1 language) and 500 products you're getting 3 connections to above mentioned third parties for 29€/M so ca. 350€/Y. The next (likely better) tier for small shops in growth hacking mode would be the Medium for 49€/M (588€/Y) allowing you to add 2 projects (so 1 shop in 2 languages or 2 shops in 1 language) with 6 channels. Fixed and transactional costs of third party channels e.g. Amazon would come on top depending on channel you want to connect. The packages include a one way product feed to the channels meaning your product information incl. price and stock levels are being sent to channels, however once an order is made this is not being fed back via an API to your system so orders won't bei integrated automatically, hence stock levels won't change. That is an Add-on called Order-Sync 49€/M (588€/Y), which you probably would want, as otherwise you would have to handle incoming orders from 3-6 channels (beyond 2 it's already a pain in peak season). So fair enough you've learned that you will probably pay something like 78-98 €/M or 936-1176 €/Y (not including fixed fees of third parties) to be in the channel management game, which is pretty much in the range of what you pay everywhere. What they don't tell you clearly enough on their page is, that will get an "Hourly update" of the feed included at that price level. An Addon that you normally have to pay for as the "free" alternative is only daily, which obviously is not an option at all. Imagine your stock levels being pushed to 6 channels/marketplaces are only updated once a day. So book your "Order Sync" module and you're fine! To sum up good tool with great functionalities and good value for money. For very small businesses I would rank Channable still a 3 out of 5 as I think the blank "Starter Package" is not alleviating the pains Small Business owners a going through.
I'm very happy and impressed with how this app works and the friendly efficient support I have received. We have now successfully integrated with several marketplaces including Amazon. I was apprehensive initially after reading some mixed reviews and have been pleasantly surprised by Channable. The interface is intuitive and there is a good amount of resources you can access to help with the setup and it's pretty much a plug and play. What you need to know is that you need to set up each marketplace separately first, get an account etc and if you require the orders to sync through to shopify then you also need to purchase the order sync add-on which is an additional cost per marketplace. I then had a few things that didn't quite work as I wanted and the Channable customer support was on it very quickly. I had responses pretty much immediately and the team then went into my account and adjusted anything that needed to be done to get it to work how I wanted it including some custom tags that I wanted to come through to Shopify. Very happy with Channable and it does exactly the kind of Shopify marketplace integration and sync our business needs.
Mangelhafter Support, mehrfach über 2 Wochen keine Rückmeldung erhalten. Sehr komplizierte Einrichtung. Die Hilfeseiten sind unvollständig und viele Fragen werden dort gar nicht erst beantwortet.
Wij vinden het prettig werken met Channable! En willen in het bijzonder ons dank uiten aan Saskia Hoekstra en Jesse Franken! Zij waren erg toegankelijk en hebben ons goed begeleid met de integratie van Zalando. De integratie wat niet altijd even makkelijk, maar dankzij de support hebben we de issues opgelost en zijn we nu live! Op naar de integratie van meer kanalen!;)
Support reacted fast and found good solutions. The tool is intuitive to use. Price models could be easier.
Had a (user) issue with EAN codes linking between bol.com and Shopify. Sen an email describing the issue and asking for assistance. After explaining my problem more in-depth, the issue was solved within 24hours. Thanks very much for the good support. I was previously using DFW and switched to Channable and the integrations are pretty seamless, quite user friendly and simple to use.
This app gives me perfect control over the product data that I send to other places, like Facebook, Pinterest and Google Shopping. I have a custom setup in my store because I sell products in fractional quantities, which means the prices and quantities need to be converted before a customer sees them. Most apps don't account for this, but with Channable I can easily make all kinds of adjustments to my product data before sending it to other platforms, without it affecting the product data within Shopify. I love it, and would therefore very much recommend this app.
Been using Channable for a while now and it has been a real life-saver! We hassled with manual product feeds for years before using this Product feed Management Tool. I used to spend upwards of 20 hours a month manually managing my product feeds and our B2B and B2C marketplaces. This got cut down to about half an hour a week, which is a significant savings of time in my book! Whilst Channable is a self-service tool, its technology is very intuitive, and the Technical Support staff are knowledgable, professional, and efficient. Part of their service is a free first set-up where they set up one product feed for us, and afterwards explain exactly what they did, and how I can set up my own feeds from then onwards. This was incredibly valuable! Together with their educational platform (called Channacademy) Channable really set us up for success in our multi-channel marketing activities. I would definitely recommend it!
Terrible customer service, dodgy invoices and way overpriced. I would not recommend this to anyone I am friendly with.
We tried this app for Spartoo channel. Channable Spartoo template was not valid, so was not able to use it. Couldn't get support from Channable. Support said they are not able to change the template. But it was not working. So had to pay 2 months of fee, no refund, not happy.
Great app, use it to connect to Amazon, great support team to get me started and answer the questions I had along the way. Works quick and without issues
Great app, super easy to set up and use. Finally, one app to sell everywhere. I like the Instagram integration by Shopify, but you can't change many things there, and I had to spend hours excluding products kinda manually. With Channable it took me 2 TWO clicks! Why haven't I use it before?? And Support is great too! I had a problem with the price format for GoogleShopping and support replied to me in a few hours, plus offered to help me set up my first channel. Never seen such efficiency before!
Terrible support Service! bug tool.
"We are not going to continue the cooperation and we will stop our services. " the notification from Channel support in the paid subscription. Since I told them I am disappointed with thire service.
I spent almost 2 months on the app to feed listings. so far no one successful listing.
Contacted support many times asking help solve the tool bugs. they will ask you to repeat the questions by different support people, again and again.
most time they relying by the message template not relative to your questions, and give you misleading.
Hello JustgreenBox,
We are very sorry that this is the experience you had with our tool. Channable had multiple people trying to solve the questions sent and we are saddened that it did not meet your expectations.
Best regards, The Channable team.
Channable is a great app! I would recommend it to everybody. I use it to send feed to google shopping and some other advertising places and it helps me a lot.
Hello HomeHaves,
Thank you for the wonderful review! We are happy that our services are doing what you need them to.
If you ever have any questions you know where to find us!
Best regards, The Channable Team
Works well with Shopify-Amazon haven't used for much else yet but am very hopeful. The staff support is amazing and nothing is too much trouble. Saves lots of time
Very useful app for feed and data management. Especially the API connection with marketplace sites as BOL and FNAC is a great bonus and saves a lot of time.
Tried out several different apps, but when it comes to syncing multiple feeds this one is definitely the best. Bonus points for the great support.
Hello,
Channable is very simple to use
you have no trial period for your app?
how do i know your app is not a big joke just like the rest ive tried?
you charge immediately? this is not good