Channels ‑ free web calls

Channels ‑ free web calls

Free plan available. 7-day free trial. Additional charges may apply.
Rating (5.0)
Reviews
Developer

Highlights

Speed tested
  • No impact to your online store

About this app

Launched

September 24, 2020

Categories

Chat

Integrates with

Pipedrive, LiveChat, Zapier, Zendesk, HubSpot

Did you know that majority of customers are disappointed with how hard it is to contact brands in case of an issue or simply a question? That means abandoned carts and lower order value. What's even more important 86% of buyers are willing to pay more for a great customer experience. That's why Channels is here to help you. Channels gives you a way to offer help exactly at the moment your customers need. You can add a simple widget to your website, where customers will be able to call you...

Did you know that majority of customers are disappointed with how hard it is to contact brands in case of an issue or simply a question? That means abandoned carts and lower order value. What's even more important 86% of buyers are willing to pay more for a great customer experience. That's why Channels is here to help you. Channels gives you a way to offer help exactly at the moment your customers need. You can add a simple widget to your website, where customers will be able to call you... more

Pricing

7-day free trial

Free

Free

  • 250 web calls
  • Max 3 users
  • Web call personalization
  • Working hours
  • Welcome message
  • 7 days of calls history

Plus

$29/month

or $288/year and save 17%

Outbound calls are charged differently depending on the destination country.

  • 5000 web calls
  • 3 users (+$10 for additional)
  • Free phone number
  • Outgoing calls
  • Customer Recognition
  • IVR
  • SMS
  • 30 days of calls history

Advanced

$75/month

or $744/year and save 17%

Outbound calls are charged differently depending on the destination country.

  • Everything in Plus plan and
  • Unlimited web calls
  • 5 users (+$20 for additional)
  • 365 days of calls history
  • Unlimited calls to US & Canada

Free

Free

  • 250 web calls
  • Max 3 users
  • Web call personalization
  • Working hours
  • Welcome message
  • 7 days of calls history

Plus

$29/month

or $288/year and save 17%

Outbound calls are charged differently depending on the destination country.

  • 5000 web calls
  • 3 users (+$10 for additional)
  • Free phone number
  • Outgoing calls
  • Customer Recognition
  • IVR
  • SMS
  • 30 days of calls history

Advanced

$75/month

or $744/year and save 17%

Outbound calls are charged differently depending on the destination country.

  • Everything in Plus plan and
  • Unlimited web calls
  • 5 users (+$20 for additional)
  • 365 days of calls history
  • Unlimited calls to US & Canada

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

6 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 8, 2021

Better than EasyCall, I haven't use the app enough yet to comment on it, but the customer service is great! I Will update later.

GALT webáruház
New Zealand
Time spent using app: 5 days
Channels replied July 8, 2021

Thank you for your review! I will make sure to high-five our support team for their awesome work :)

June 9, 2021

I will thank my friend who recommended this app. Now my customer can call directly to us and share their feedback. Love this app. Great customer service.

Ecommerce8182
United States
Time spent using app: 29 days
Channels replied June 10, 2021

It's great to see such feedback. Thanks for the review.

June 9, 2021

This is one of great app I have ever seen. I am part of Shopify for more than 4 yeas but finally I got what i had always thought. It is great app for your store. I recommend.

DiyaAnna
United States
Time spent using app: 6 months
Channels replied June 10, 2021

Thanks for your review! We're super happy to see such comments and they keep us going.

About this app

Launched

September 24, 2020

Categories

Chat

Integrates with

Pipedrive, LiveChat, Zapier, Zendesk, HubSpot

Built by Channels

About Channels

5.0 average rating

2 years building apps for the Shopify App Store

Support

Send a message

+1 (415) 366-1222

support@channels.app

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