Reviews (14)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 30, 2026

Love this app, we sell high ticket items and its saved us thousands in chargebacks. We never won any chargebacks before using, so very happy and I highly recommend!

Home Outlet Direct
United States
About 1 year using the app
June 10, 2026

Excellent app and excellent support. The team helped me in a very practical way to reduce and better manage the chargebacks in my store. The whole process became more organized, with clearer dispute handling and much less manual work on my side. I highly recommend it to store owners who are growing and need better protection against disputes and chargebacks. Fast, professional, and truly helpful support.

Nivalé
United States
4 months using the app
May 4, 2026

Great app and exceptional support. The manager is very responsive and we appreciate having a close communication line with him. They helped free up a lot of our time spent on handling chargebacks. 100% recommend.

Luxus Car Mats
United States
4 months using the app
July 27, 2026

Ferramenta simples de configurar e fácil de usar. Ajuda bastante na organização das contestações e, até agora, a experiência tem sido positiva.

Focalis
United States
4 months using the app
April 13, 2026

Great App! Highly recommend

Cacilia Sauer
Canada
8 months using the app
February 21, 2026

We’ve had an excellent experience with Chargeback Dispute Specialist. After facing serious issues with chargebacks in our store, this app helped us significantly reduce disputes and improve our win rate.

The automation is very efficient, but what really makes the difference is the human review layer. The responses are well-structured, detailed, and aligned with card network guidelines, which increases the chances of winning disputes.

The support team is extremely responsive and attentive. Whenever we needed adjustments or clarification, they were quick to help and truly cared about our results.

If you run a high-volume eCommerce store and want to reduce losses from chargebacks while protecting your payment processor relationship, this app is absolutely worth it.

Highly recommended.

ALPINE WEAR
United States
2 months using the app
January 5, 2025

So far the app has been great at handling our chargebacks, including knowing whos fraudulent. I would highly recommend this app to anyone running an e-commerce business, as its helped keep me focused on bringing in sales instead of worrying about this. Thank you so much

SKYBORNE
Canada
About 2 months using the app
Chargeback Specialist replied June 5, 2025

Thank You Farouq. We're glad to take the heavy lifting off your plate so you can focus fully on growing your business, saving you a lot of time & energy with chargeback management. All the best :)

January 26, 2026

Great app and outstanding support. Managers are always in touch and very helpful. Everything was clear and well organized.

DVNT
United Kingdom
7 months using the app
January 9, 2026

Simple and effective app for managing chargebacks. Easy to set up, saves time, and makes disputes much easier to handle. Highly recommended.

TimberTide
Canada
3 months using the app
Chargeback Specialist replied January 11, 2026

Thank you for your kind words! We’re glad the app is helping you.

September 4, 2025

I had an excellent experience with the Chargeback Specialist! Their professionalism, clear communication, and in-depth knowledge made the whole process smooth and stress-free. They handled my case with precision, kept me updated at every step, and ensured the best possible outcome. Truly reliable and trustworthy — highly recommend their services!

Nidhiratna
United States
8 months using the app