ChatBot by Text

ChatBot by Text

Pricing
From $50/month. Free trial available.
Highlights
Works with the latest themes
Rating
4.5 (3)
Developer
TEXT

Add a chatbot to your store with a few clicks. Improve your customer engagement and conversion.

ChatBot is a no-code platform that lets you answer popular support questions 24/7, create a personalized store experience, and boost your sales. Thanks to the ecommerce-specific features, the chatbot can improve your store engagement – visitors can use it to easily search for products in your store and get personalized product recommendations in chat. Plus, ChatBot lets you streamline your post-sales experience as customers can use the bot to check their order status anytime they need.

ChatBot is a no-code platform that lets you answer popular support questions 24/7, create a personalized store experience, and boost your sales. Thanks to the ecommerce-specific features, the chatbot can improve your store engagement – visitors can use it to easily search for products in your store and get personalized product recommendations in chat. Plus, ChatBot lets you streamline your post-sales experience as customers can use the bot to check their order status anytime they need. more
  • Integrate ChatBot with Shopify in a few simple clicks
  • Use a customizable Shopify bot template
  • Send custom greetings to website visitors
  • Display personalized products recommendations in the chat
  • Customize your Chat Widget to make it consistent with your store
Highlights
Works with the latest themes

Languages

English

Works with

LiveChat, Facebook Messenger, WordPress, Slack, Zapier, Freshdesk

Real-time messaging

AI chatbots, File uploads, Multi-language, Behavior tracking, Agent analytics, Customer insights

Automated responses

Cart recovery, Discounts, FAQs, Greetings, Product recommendations, Quick replies, Review requests, Order updates, Cross-sell, Upsell, Send transcript

Customization

Color and font, Emojis and stickers, Chat window, Welcome messages, Chat buttons, Tagging, Chat assignment, Chat flows, Agent avatar

Tracking

Order lookup page, Custom tracking link, Estimated delivery date, Global tracking

Notifications

Real-time notifications, Automation

Pricing

Starter

$50 / month

$1 per 100 additional chats

  • 1 active chatbot
  • 1,000 valid chats/mo
  • All integrations
  • Basic reporting

14-day free trial

Team

$149 / month

$1 per 100 additional chats

  • 5 active chatbots
  • 5,000 valid chats/mo
  • All integrations
  • Advanced reporting
  • Data security
  • Team collaboration
  • Button actions
  • Version history

14-day free trial

Business

$499 / month

$1 per 100 additional chats

  • Everything from Team
  • Unlimited active chatbots
  • 25,000 valid chats/mo
  • Personal onboarding
  • Premium customer support
  • Security assistance

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (3)

Overall rating
4.5
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 33% of ratings are 1 stars
July 26, 2024

ChatBot is really great with customization and scalability. We use it on all of our 13 country domains, and personalize the experience depending on the language.

Hairlust
Denmark
Over 1 year using the app
July 2, 2024

Very intuitive and easy to set up. AI-powered bot answers accurately in most cases about our products and offers.

RUPT
Poland
2 months using the app
May 15, 2023

This app was installed to our USA-based store, but the app doesn't work:
The reason:
Traffic blocked.
You cannot create an account.

Nolle Trading LLC - OTX
United States
About 4 hours using the app
TEXT replied May 22, 2023

We have identified that your account was created from a Russian IP address, and as a result, it has been blocked from further creation and usage.

Please note that we suspended operations in Russia and Belarus in response to Russian aggression against Ukraine. More on that https://investor.livechat.com/investor-news/support-for-ukraine-update/

Support

TEXT can answer any questions you have about ChatBot by Text.

Developer

TEXT

Zwycięska 47, NIP 8992447196, Wroclaw, 53-033, PL

Launched

February 25, 2022

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