ChatBot by Text
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Add a chatbot to your store with a few clicks. Improve your customer engagement and conversion.
ChatBot is a no-code platform that lets you answer popular support questions 24/7, create a personalized store experience, and boost your sales. Thanks to the ecommerce-specific features, the chatbot can improve your store engagement – visitors can use it to easily search for products in your store and get personalized product recommendations in chat. Plus, ChatBot lets you streamline your post-sales experience as customers can use the bot to check their order status anytime they need.
- Integrate ChatBot with Shopify in a few simple clicks
- Use a customizable Shopify bot template
- Send custom greetings to website visitors
- Display personalized products recommendations in the chat
- Customize your Chat Widget to make it consistent with your store
- Highlights
- Works with the latest themes
Languages
English
Works with
LiveChat, Facebook Messenger, WordPress, Slack, Zapier, FreshdeskCategories
All features
Real-time messaging
- AI chatbots
- File uploads
- Multi-language
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Order updates
- Cross-sell
- Upsell
- Send transcript
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Tracking
- Order lookup page
- Custom tracking link
- Estimated delivery date
- Global tracking
Notifications
- Real-time notifications
- Automation
Real-time messaging
Automated responses
Customization
Tracking
Notifications
Pricing
Starter
$50 / month
$1 per 100 additional chats
- 1 active chatbot
- 1,000 valid chats/mo
- All integrations
- Basic reporting
14-day free trial
Team
$149 / month
$1 per 100 additional chats
- 5 active chatbots
- 5,000 valid chats/mo
- All integrations
- Advanced reporting
- Data security
- Team collaboration
- Button actions
- Version history
14-day free trial
Business
$499 / month
$1 per 100 additional chats
- Everything from Team
- Unlimited active chatbots
- 25,000 valid chats/mo
- Personal onboarding
- Premium customer support
- Security assistance
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (3)
ChatBot is really great with customization and scalability. We use it on all of our 13 country domains, and personalize the experience depending on the language.
Very intuitive and easy to set up. AI-powered bot answers accurately in most cases about our products and offers.
This app was installed to our USA-based store, but the app doesn't work:
The reason:
Traffic blocked.
You cannot create an account.
We have identified that your account was created from a Russian IP address, and as a result, it has been blocked from further creation and usage.
Please note that we suspended operations in Russia and Belarus in response to Russian aggression against Ukraine. More on that https://investor.livechat.com/investor-news/support-for-ukraine-update/
Support
TEXT can answer any questions you have about ChatBot by Text.
Resources
Launched
February 25, 2022
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