CB: Social Media Inbox+Support

CB: Social Media Inbox+Support

Pricing
From $39/month. Free trial available.
Rating
5.0 (5)

Social Media Support & Marketing & Broadcast. Reply To Customers Across All Channels From One Place

ChatBreezes is an AI-powered, unified omnichannel communication hub designed to bring your team together, delivering personalized, human-touch experiences that turn conversations from social media and messaging platforms into customers. Our all-in-one messenger captures social leads and uses AI, human expertise, and automation to provide exceptional social customer service. Doing marketing+support on social media,whatsapp business, whatsapp API,WhatsApp Web,Facebook automation, ig auto comments

ChatBreezes is an AI-powered, unified omnichannel communication hub designed to bring your team together, delivering personalized, human-touch experiences that turn conversations from social media and messaging platforms into customers. Our all-in-one messenger captures social leads and uses AI, human expertise, and automation to provide exceptional social customer service. Doing marketing+support on social media,whatsapp business, whatsapp API,WhatsApp Web,Facebook automation, ig auto comments more
  • One-click Setup with Shopify. No tech skills needed
  • Manage all support channels from one screen-DMs, comments, mentions and more
  • Send broadcasts on WhatsApp & social media. Use automation for instant replies
  • Separate your brands using Workspace & Collaborate with your whole team
  • View customer profile & order data in one place-No need to switch between screen

Languages

English

Works with

Facebook, Instagram, WhatsApp, Twitter/X, LinkedIn, YouTube

Channels

Live chat, Social media

Workflow automation

Auto-reply, Response templates, AI responses, Unified inbox, Rule-based triggers, Tagging, Spam detection, Analytics, Reports

Pricing

Starter

$39 / month

or $360/year and save 23%

  • 5 Users
  • 3 Social Media Profiles
  • 5 Automation Rules
  • 1 Shopify Store
  • Omnichannel Shared Inbox
  • Automations
  • Performance Reports

14-day free trial

Premium

$69 / month

or $662.40/year and save 20%

  • 5 Users
  • 6 Social Media Profiles
  • 10 Automation Rules
  • 1 Shopify Store
  • 2,000 WhatsApp Broadcast Messages
  • Website Chat Widget
  • AI Writing Asst

14-day free trial

Advanced

$199 / month

or $1,920/year and save 20%

  • 15 Users
  • 20 Social Media Profiles
  • 50 Automation Rules
  • 10 Shopify Stores
  • 10,000 WhatsApp broadcast Messages
  • 10 Workspaces

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (5)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 13, 2024

Facebook, Instagram, Linkedin,… As a Shopify owner I have way too many social media and messaging platforms to manage. Thankfully, I found Chat Breezes. Its platform links all of my customers’ communications into one inbox. Chat Breezes automation rules and tags do all of the heavy lifting for me to stay on top of my messages. Tags help me to categorize my messages. Automation rules do the work for me. With them I can: send automatic replies, mark conversations done, or reply to comments. If making my life easier wasn’t enough with the ability to integrate my Shopify catalog, it can increase my sales by offering direct links to the products my customers are looking for. As a satisfied customer I recommend you give them a try, I have found their customer support to be responsive in helping me to get my site up and running in no time.

Alpha Omega Artisan
United States
4 months using the app
August 11, 2024

The support of Chat Breezes is great and responsive. Jason helped us resolve all the technical issues with detailed explanation. We have tested Chat Breezes that can integrate both Shopify and WooCommerce to quote the product catalog when replying message in various platforms. We can also view images and videos in Chat Breezes too. We don’t need to access different social media accounts or whatsapp separately, but can see all client messages in one single place at Chat Breezes. We look forward to the Whatsapp Cloud API that can let us connect to more than one Whatsapp account via QR Code. Great job !! Keep up the good work !!!

iSmart Home Gadgets
Hong Kong SAR
28 days using the app
June 20, 2024

This all-in-one unified inbox is absolutely amazing. It has helped me quickly respond to customers from multiple social media platforms and having the Shopify integration is a game changer. Now I can connect my product catalog and recommend products based on individual use cases. I highly recommend Chat Breezes.

furshure
United States
About 2 months using the app
April 30, 2024

A game changer. Having to juggle client messages from many social media accounts, as well as Shopify stores was becoming nightmare. Conversations were missed, and it felt like we were going to need to hire a new team just to cope with the different account. Then in came ChatBreezes. No more jumping between tabs, signing in and out - as it is all in one place. 1 Hub to rule them all. Loving the progress of updates too. Defo gets my 5stars

Artifice Press
United Kingdom
About 2 months using the app
Chat Breezes Limited replied May 13, 2024

Thank you for your glowing review! We're thrilled to hear that ChatBreezes has been a game-changer for managing your client messages and Shopify stores. Your feedback is invaluable, and we're committed to continually improving and adding new features based on users' input. Don't hesitate to check out our public roadmap to see what's in store. We truly appreciate your support and look forward to serving you even better in the future! 🚀

May 7, 2024

A nice app that integrates well with Shopify and can greatly improve sales/lead generation. The team is responsive and the app is good and has a clean UI.
I recommend it to anyone willing to boost their customer support and lead nurturing too!

Rugbysport.com
Italy
3 months using the app
Chat Breezes Limited replied May 13, 2024

We're thrilled to hear that Chat Breezes is helping you improve sales and lead generation through social media conversations! We couldn't agree more—being responsive to inbound social media conversations is crucial for making your brand stand out and ensuring your clients and prospects feel well taken care of. Thank you for recommending us to others who are looking to boost their customer support and lead nurturing. We're here to support you every step of the way! 🌟

Support

Chat Breezes Limited can answer any questions you have about CB: Social Media Inbox+Support.

Developer

Chat Breezes Limited

Durham, Durham, AL, 27705, US

Launched

December 4, 2023 · Changelog

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