Recenze (78)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
16. duben 2025

We have been using this chatbot for a while now, and we must say it has been a very reliable tool for handling customer inquiries in our e-commerce business. At first, we were uncertain about its capabilities, as we worried it might provide incorrect or poorly phrased responses. However, we quickly realized that it effectively addresses relatively simple customer requests and questions. ...

Auroxhealth
Nizozemsko
Doba používání aplikace: Téměř 2 roky
Vývojář heicarbook odpověděl 17. duben 2025

Thank you for your long-term support! We will continue to work hard as always!

2. červenec 2025

I am very pleased with the functionality and the way HeiChat responds to my customers. The app learns fast and gives insightful details on my products, in many languages.
The correct function lets me adjust some of the response for additional clarity and the "switch to human" function in the chat app is also a cool feature. Well done!

Molenstraat Fatbikes
Švýcarsko
Doba používání aplikace: Asi 2 měsíci
7. duben 2025

We've been using this app for quite a while now, and it's been running smoothly from day one — we've never even needed to contact the support team because everything just works! At first, we were a bit hesitant, worried it might provide inaccurate information, but we've been pleasantly surprised by how precise and reliable it is.

On the rare occasions when we did need to reach out, the team was ...

La Florentina Soaps
Austrálie
Doba používání aplikace: Více než rokem
4. červen 2025

This app has been a real savior for us. It has helped reduce customer emails by almost 50%, and it effortlessly handles both basic and advanced customer queries. Thanks to its seamless integration with Shopify, customers can easily track orders, access product information from our uploaded catalog, and get updates on store policies. We can also easily train the AI by providing information in ...

Luxiface.com
Singapur
Doba používání aplikace: 10 dny
13. červen 2025

The app gives great value for its price, and the team keeps releasing updates that make it better every month. It answers customers with clear company details and always shows the right prices and stock levels, so our support agents save many hours each week. If you need an affordable chatbot that gets smarter over time and cuts down your support workload, Hei Chat is a smart choice.

iShop Costa Rica
Kostarika
Doba používání aplikace: 4 měsíci
22. duben 2025

A great app with plenty of customisation available and the customer support is top notch. Particularly like the fact that it lets you know when Heichat has generated a sale! We are using it on two websites, very smooth implementation and configuration. Highly recommend!!

CannyCo Europe
Španělsko
Doba používání aplikace: 7 měsíci
17. duben 2025

We've been using the HeiChat ChatGPT bot on our Shopify store for a few weeks now, and it's been a game-changer. The setup was quick and intuitive, and the AI assistant is surprisingly good at handling customer inquiries without human intervention. It understands questions, provides accurate answers, and significantly reduced our response time.

Our team also appreciates the clean UI and the ...

MiniSplits4Less
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář heicarbook odpověděl 18. duben 2025

Thank you so much for your wonderful review! We're thrilled to hear that HeiChat has been a game-changer for your Shopify store and that the AI assistant is effectively ...

26. květen 2025

I´m really happy with HeiChat. The ai interaction with my costumers is excellent, is very easy to add acurate responses to the knowledge base. The support is top notch, they helped me with the translation of the cart options and messages in spanish in very little time.

Tiendas Don Pulcro
Mexiko
Doba používání aplikace: 11 dny
8. květen 2025

Zendesk wants $80k to do the same thing this app does at a fraction of the cost. Not to mention when compared to other AI services like Hubspot and rep.Ai we see more cohesive responses with heichat not to mention it does a great job of using all parts of the site for it's knowledge base. As of now this app is what we need and we are happy with the preliminary results.

Decore Style
Spojené státy
Doba používání aplikace: 24 hodinami
14. květen 2025

Great add on to your store, this chat will save you a lot of time to replay to all the emails you have.
Fast response time from customer support.
Highly recommended!

Charm & Soul
Spojené státy
Doba používání aplikace: 9 měsíci