HeiChat: ChatGPT Sales Chatbot

We've been using this app for quite a while now, and it's been running smoothly from day one — we've never even needed to contact the support team because everything just works! At first, we were a bit hesitant, worried it might provide inaccurate information, but we've been pleasantly surprised by how precise and reliable it is.

On the rare occasions when we did need to reach out, the team was ...

We have been using this chatbot for a while now, and we must say it has been a very reliable tool for handling customer inquiries in our e-commerce business. At first, we were uncertain about its capabilities, as we worried it might provide incorrect or poorly phrased responses. However, we quickly realized that it effectively addresses relatively simple customer requests and questions. ...

Updated Review:
I initially had a frustrating experience with the app, mainly because I couldn’t find a way to contact support. However, since then, they’ve added a support feature, and the team has been incredibly helpful in resolving the issue I faced.

I have to say, they’re truly customer-focused and willing to go the extra mile to ensure users feel supported and satisfied with the app ...

This is one of the best real AI chatbots I have found. Multiple AI model options and a very simple approach to training the models on your products, your store, and even the ability to easily add other documents to build out the knowledge base. Want to also offer live help or even just escalations? They have that too. Their service is also top notch. Quick to respond and they can really help you ...

For me, the most useful thing is that I don't have to stay in front of the computer waiting for customer inquiries. Since I started installing and testing in October last year, I have completely let AI handle my customer service. Besides English, I have clients who speak Arabic and French, and HeiChat can handle them very well. 5-star recommendation.

We've been using the HeiChat ChatGPT bot on our Shopify store for a few weeks now, and it's been a game-changer. The setup was quick and intuitive, and the AI assistant is surprisingly good at handling customer inquiries without human intervention. It understands questions, provides accurate answers, and significantly reduced our response time.

Our team also appreciates the clean UI and the ...

An outstandingly efficient and enjoyable service!

HeyChat is simply amazing. Not only is the solution extremely efficient, but it’s also incredibly easy to set up. Within just a few simple steps, everything is up and running seamlessly, delivering impressive results!

What I loved most is how exciting the process is: every feature is thoughtfully designed to enhance user experience, and it’s ...

This app is so far the best AI chat app I ever tried on Shopify. I think it resolved 70% of our customer inquiries. The manual input knowledge base helps to improve the other 30% for future inquiries. Highly recommended if you are running a small shop like me to save lots of time dealing with customers for similar Q&A.

Great app, for us its been very useful, specially during the times when we dont have humans on customer service.My three stores have all installed Heichat.

Since installing Heichat, my customer service work has changed. I now only spend 5 minutes a day monitoring the chatbot's conversations with customers, and each chat is meticulously tagged, allowing me to focus only on the parts that matter to me. Recently, their AI can also automatically analyze tickets, which is great.