ChatIn: 24/7 AI Chat Support

ChatIn: 24/7 AI Chat Support

Pricing
Free plan available
Highlights
Works with the latest themes
Rating
0.0 (0 Reviews)
Developer
HBEnt

24/7 AI live chat answers questions, deflects tickets, boosts sales. Instant support, no extra staff

Elevate your store with ChatIn, an AI live chat support, chat service bot, support automation solution. Instantly answer customer questions on products, shipping, and returns, 24/7. Our smart ecommerce chatbot learns from your catalog, FAQs, and manuals for accurate responses, deflecting tickets. Escalate complex inquiries to human agents. Customize the chat widget to your brand. Track key metrics like CSAT and tickets solved via our analytics. Boost sales and customer satisfaction with ChatIn.

Elevate your store with ChatIn, an AI live chat support, chat service bot, support automation solution. Instantly answer customer questions on products, shipping, and returns, 24/7. Our smart ecommerce chatbot learns from your catalog, FAQs, and manuals for accurate responses, deflecting tickets. Escalate complex inquiries to human agents. Customize the chat widget to your brand. Track key metrics like CSAT and tickets solved via our analytics. Boost sales and customer satisfaction with ChatIn. more
  • Answer questions 24/7 – resolve product, shipping & order inquiries instantly.
  • Upload manuals & FAQs – train your AI chat bot on your technical documentation
  • Escalate complex chats – seamlessly transfer inquiries from AI to human agents.
  • Analyze support performance – track tickets solved, CSAT, and conversion rates
  • Customize appearance – align with your store branding, colors, fonts, and voice
Highlights
Works with the latest themes

Languages

English

Pricing

Free

Free

  • Basic AI chat with 100 tickets/month
  • Custom greetings & first responses
  • Analytics dashboard & reports
  • Simple store branding & customization
  • Unlimited conversation history
  • Basic developer support

Starter

$9.99 / month

or $109.99/year and save 8%

  • 1,000 monthly tickets with overages
  • All Free plan features included
  • Human escalation for complex inquiries
  • Enhanced branding & theme controls
  • Priority developer support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
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Support

App support provided by HBEnt.

Developer

HBEnt

Sacramento, CA, US

Launched

April 11, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View store data:

Products, orders, discounts, Online Store, Shopify admin

  • View products

    Products or collections

  • View orders

    All order details

  • View and Sync Discounts

    Discount codes and promotions

  • View your Online Store

    Theme

  • View Shopify admin

    Legal policies

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