ChatIn: AI Chatbot Support
- Pricing
-
Free plan available
- Highlights
- Works with the latest themes
- Rating
- 0.0 (0 Reviews)
- Developer
- ChatIn
Featured images gallery
AI sales support chatbot answers questions 24/7 to boost sales. Automate support & deflect tickets.
ChatIn provides 24/7 AI sales and support agent chatbot for storefronts, answering product, shipping, and order questions in real time. It uses your catalog, FAQs, policies, and uploaded PDFs to generate contextual responses, deflect repetitive tickets, and escalate to human agents when needed. Omnichannel support lets you handle messages from Facebook, Instagram, and WhatsApp Business in one place. The widget is customizable to your brand, and analytics track CSAT and bot performance.
- 24/7 chatbot answers to product, shipping, and order questions on your store
- Handle messages from Facebook, Instagram, and WhatsApp Business.
- Escalate complex chats to human agents when needed.
- Use your FAQs, policies, and PDFs for accurate responses.
- Track CSAT, bot performance, trends, and conversion.
- Highlights
- Works with the latest themes
Languages
English, Spanish, French, German, Japanese, and Turkish
Works with
- Slack
- Discord
- Messenger
Categories
Real-time messaging
Automated responses
Channels
Workflow automation
Pricing
Free
Free
- Up to 25 tickets / month
- Basic AI Model
- Email Escalation Only
- Knowledge Base (10 docs)
- Widget & Avatar Customization
- Sales & Support Assistant
- Multi-language AI Support
- 24/7 Availability
Starter
$49 / month
or $490/year and save 17%
$0.75 per ticket after plan limit
- Up to 150 tickets / month
- Advanced AI Model
- Remove "Powered By" Badge
- Knowledge Base (25 docs)
- Slack & Discord Escalation
- Supported Onboarding Available
- Sales & Support Assistant
- Multi-language AI Support
Growth
$149 / month
or $1,490/year and save 17%
$0.50 per ticket after plan limit
- Up to 500 tickets / month
- Premium AI Model
- Omni-channel Support
- Knowledge Base (100 docs)
- Advanced Analytics & Export
- Slack & Discord Escalation
- Priority Support & Onboarding
- Multi-language AI Support
Pro
$299 / month
or $2,990/year and save 17%
$0.4 per ticket after plan limit
- Up to 1200 tickets / month
- Premium AI Model
- Omni-channel Support
- Knowledge Base (250 docs)
- Slack & Discord Escalation
- Dedicated Support Manager
- Advanced Automation & Workflow
- Multi-language AI Support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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Support
App support provided by ChatIn.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store, Shopify admin
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View customers
Customer data
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View products
Products, product listings, or collections
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View orders
All order details
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View and Sync Discounts
Discount codes and promotions
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Edit your Online Store
Theme or Online Store page content on a path controlled by the app
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View Shopify admin
Legal policies
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View other data
Locales
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