Chatinbox ‑ Customer Happiness

Chatinbox ‑ Customer Happiness

Pricing
$25/month. Free trial available.
Rating
3.7 (3)
Developer
Chat Inbox

Connect with customers, streamline customer service, and grow your business with WhatsApp Chats.

Welcome to our chat management platform! We understand that managing customer interactions across multiple channels can be a hard. That's why we created a solution that makes it easy for businesses to streamline their customer engagement efforts. With our platform, you can manage WhatsApp, Telegram, Facebook, and Instagram chats all in one place. Say goodbye to the hassle of juggling multiple apps and platforms - our solution simplifies the process and allows you to focus on what matters most.

Welcome to our chat management platform! We understand that managing customer interactions across multiple channels can be a hard. That's why we created a solution that makes it easy for businesses to streamline their customer engagement efforts. With our platform, you can manage WhatsApp, Telegram, Facebook, and Instagram chats all in one place. Say goodbye to the hassle of juggling multiple apps and platforms - our solution simplifies the process and allows you to focus on what matters most. more
  • Manage multiple chats (WhatsApp, Telegram, Facebook, Instagram) in one page
  • Advanced analytics to track customer engagement
  • Option to assign chats to specific team members

Languages

English

Works with

  • WhatsApp
  • WooCommerce
  • ZOHO

Categories

Pricing

Basic Plan

$25 / month

or $250/year and save 17%

Supports 1 team members. $25.00/month for additional users

  • Multi Agents
  • Custom Fields
  • Basic Ticketing
  • Labels, Libraries & Notes
  • See Customers & Orders in Chat
  • Agent & Chat Performance
  • WhatsApp Button

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (3)

Overall rating
3.7
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 33% of ratings are 1 stars
March 18, 2021

I'm very very happy with this app. If you use Whatsapp to comunicate with your customers, this is an app you MUST have in your Shopify. Also, the support team is Amazing. Congratulations by this work!! - Estoy muy muy contento con esta app. Si usas Whatsapp para comunicarte con tus clientes, esta app no puede faltar en tu Shopify. Además, el equipo de soporte es increíble. Enhorabuena por vuestro trabajo!!

El Rastro de la Piel
Spain
5 months using the app
Chat Inbox replied March 18, 2021

Thank you! We're glad you to hear you're enjoying Chat inbox.
¡Gracias! Nos alegra saber que está disfrutando de Chat inbox.

March 14, 2021

Perfect Whatsapp automation tool.
1- Automated Team Routing
2- Excellent UI which makes things smoother.
3- Most Notably friendly team, who responds promptly.
and many more features. What more could it be? Use it. It's a tremendous application. Thanks.

Miyu Istanbul
Türkiye
9 days using the app
Chat Inbox replied March 14, 2021

Thank you for your review and feedback.

January 5, 2022

Pésima app, se reinicia a cada momento y no permite trabajar. Desepcionante ver que no realicen pruebas permanentes sobre el funcionamiento de las apps

Tienda Johndog
Ecuador
18 minutes using the app
Chat Inbox replied January 6, 2022

Thank you for your review and sorry to hear that.

The issue you experienced is easily solved by contacting us. We are using the same phone number you entered for store contact. Sometimes this number having problems (country codes, '+' sings etc.)

Can you please reach us vie email or our whatsapp line. So we can make it work together.

Gracias por su comentario y lamento escuchar eso.

El problema que experimentó se resuelve fácilmente comunicándose con nosotros. Estamos usando el mismo número de teléfono que ingresó para el contacto de la tienda. A veces, este número tiene problemas (códigos de país, '+' canta, etc.)

¿Puede comunicarse con nosotros a través del correo electrónico o nuestra línea de whatsapp? Para que podamos hacerlo funcionar juntos.

Support

App support provided by Chat Inbox.

Developer

Chat Inbox

Istanbul, Istanbul, 34000, TR

Launched

March 12, 2021

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