WhatsApp Chats and More
Provide quick & easy customer support service via WhatsApp.
Respond Shoppers Quickly
Be there for your customers in their favorite channel.
Know Your Store
See which pages are the most clicked and your most busy hours.
About Whatsapp for Customer Support
Type your Whatsapp number and start answering your customers.
Chat Inbox is a unified customer support chat solution that allows you to support your customers and answer their questions over Whatsapp.
- Orders: Order details and timeline
- Customers: Customer name and previous orders
- Performance Reports: Detailed agent and button performance reports
- Dashboards: Powerful agent and admin dashboards with charts
- Customer Support: Use labels, notes and reminders
- Easy to Use: Transfer, close/open chats. Send/receive audio and images
- Chat Auto Assign: Alghorithms like most waiting, random etc. with auto messages
- Libraries: Use company wide text, image and file libraries
- Multiline: Add different Whatsapp lines for your stores
- Privacy: Hiding phone numbers is available
Why Chat Inbox?
- Your customer's data, orders, conversations and support functions in a single panel
- Powerful and complete chat app with advanced features
- See customer information and orders without leaving your chat panel
- Colorful design
- Easy install and simple configuration
- Easy licensing and onboarding
Do I need a Chat button?
Whatsapp is suitable as many customers already installed and use them in their daily lives and are comfortable and familiar with their use.
Chat Button Features
- Unlimited: WhatsApp Live Chat Button with unlimited chats
- Quick Install: Start using in minutes, and can be configured to match your store style
- Always Open: Works on desktops, tablets and mobile devices.
- Multiple Agents: Add more WhatsApp numbers and agents as you grow
- Online-Offline: Let customers know that you are ready to talk
- Chat Analytics: You can see how many clicks today, this week etc. Also, pages with most clicks
See the app in action
Explore how the app works in an example store.View example store
Pricing 7-day free trial
Supports 2 team members. $5/month for additional users
Labels, Libraries & Notes
See Customers & Orders in Chat
Agent & Chat Performance
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
El Rastro de la Piel
I'm very very happy with this app. If you use Whatsapp to comunicate with your customers, this is an app you MUST have in your Shopify. Also, the support team is Amazing. Congratulations by this work!! - Estoy muy muy contento con esta app. Si usas Whatsapp para comunicarte con tus clientes, esta app no puede faltar en tu Shopify. Además, el equipo de soporte es increíble. Enhorabuena por vuestro trabajo!!
Thank you! We're glad you to hear you're enjoying Chat inbox.
¡Gracias! Nos alegra saber que está disfrutando de Chat inbox.
Perfect Whatsapp automation tool.
1- Automated Team Routing
2- Excellent UI which makes things smoother.
3- Most Notably friendly team, who responds promptly.
and many more features. What more could it be? Use it. It's a tremendous application. Thanks.
Thank you for your review and feedback.