Chative ‑ Live chat & Chatbot

Chative ‑ Live chat & Chatbot

Pricing
Free to install. Free trial available.
Rating
4.5 (6)
Developer
Chative

Chat & sell directly on your store with the assistance of AI and automation.

Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks!

Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks! more
  • Unify all conversations, customers, orders, and product catalogues.
  • Access complete customer context, order history, and activity details.
  • Enable direct sales via everyday messaging apps, converting visitors into leads.
  • Ensure timely, personalized customer service and increase productivity.

Languages

English and Vietnamese

Pricing

STARTER

Free to install

A powerful package to kickstart your digital business communication.

  • Unlimited Shopify stores
  • Website Live Chat
  • Unlimited Messages
  • View Product Information
  • View Order Summary
  • View Order Details

TEAM

$10 / month

Scale up your team performance with CRM, reports & insights.

  • Custom Widget branding
  • Send Products
  • View Shopping Cart
  • Unlimited members
  • Unlimited history
  • Social CRM

14-day free trial

BUSINESS

$25 / month

Increase communication throughput with customization and API.

  • Create Orders
  • Edit Orders
  • API & Webhooks
  • Automation Workflow
  • Custom Permissions
  • Priority Support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (6)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars
January 14, 2024

I've tried a ton of these apps btw and there was one that was really good or something like that but they gave me a lifetime premium act and then cancelled it because I didn't log in one month. Happy to pay for a service once it gets better but this app is the only service i know of that does the omnichannel for free version. But what I like most about this app was the loud phone app notifications. Also I didn't need to log in and out every time, which was a pain on some other ones. Being able to just log in once on a mobile app and leave it sit is key. Otherwise I don't remember to log in and miss notifications. Also, live chat support is included in the free plan.

Healy
Vietnam
About 2 months using the app
Chative replied January 21, 2024

Hello Healy,

It's so rewarding to hear from you. Our goal is to create a helpful, easy-to-use platform tailored to business's needs. User insights allow us to continually enhance features. So if there's any way we can improve, don't hesitate to let us know.

Thank you again for using our app and taking the time to give us your feedback. We're looking towards our continuous cooperation.

Best regards,
Chative.IO Team

January 18, 2024

Excellent customer service. Every time I have a problem, I open send live messages to them and quickly get someone to help (especially thank Ly) most times. The customization suits my site. My only suggestion would be to allow the Track Order to appear in the live chat. Other than that, I think it’s great.

My Store
Thailand
19 days using the app
Chative replied January 21, 2024

Hey there,

We're so happy to hear that the assistance was helpful for you. We'll make sure to pass along your kind words to Ly. We'll also forward your suggestion to our product team. We would love to keep the feedback coming - it really helps us prioritize what to build next.

If you ever need further support, don't hesitate to reach out. We're all ears.

Cheers,
Chative.IO Team

January 19, 2024

so far so good. Simple set up and way easier to use than other ones I’ve tried. 5 star for the support team, they got back to me right away. Highly recommended

TGN
Vietnam
About 2 months using the app
Chative replied January 21, 2024

Hello TGN,

Thank you so much for taking the time to give us your feedback. Hearing the specifics of what we're doing well and where you see room for improvement is invaluable for our team as we continue refining the platform to best meet the real needs of your business.

Please continue reaching out with any ideas or issues as you use the app moving forward. We rely on user perspectives to guide where we invest dev time next.

Thanks again for your partnership and trust!
Warm regards,
Chative.IO Team

February 5, 2024

Love the app; simple to use and great function. The workflow automation is helpful and easy to set up. The support was really quick and real time

Cửa hàng của tôi
Vietnam
24 days using the app
Edited January 30, 2024

Riêng mình thấy thì team hỗ trợ của Chative ổn hơn so với các app khác mình từng dùng. Mình thấy app không giới hạn kết nối và đặc biệt nó free nên mình đã kết nối các page và website vào app. Hiện tại mình dùng app thấy rất ổn nên recommend mọi người thử nhé. Bên này cũng có hỗ trợ tiếng việt rất nhiệt tình nữa

Thanhphat store
Vietnam
About 2 months using the app

Support

Chative can answer any questions you have about Chative ‑ Live chat & Chatbot.

Developer

Chative

113B JALAN BESAR, Singapore, Singapore, 208833, SG

Launched

May 31, 2022 · Changelog

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