Chatlake: Live Chat & Helpdesk

Name: Chatlake: Live Chat & Helpdesk
Brand: OWWARE LTD

Price: Free

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Developer

OWWARE LTD

Demo store

Chatlake - Shopify integrated Webchat with social media sync

Publishing Webchat to Shopify storefront, single UI conversatios

Integrates Webchat, Messenger, WhatsApp, Twitter, Instagram

Macros, canned responses, workflows, chatbots

CRM capacity - custom fields, full customer view

Highlights

Built for your business

Use directly in Shopify admin
Works with the latest themes

About this app

Launched

June 12, 2023

Languages

English

Create Live chat and start your Ecommerce helpdesk integrating with many communication channels.

Chatlake is way more than simple store Live Chat – you can connect other communication channels like email, WhatsApp, Messenger, Twitter and many others to manage all conversations with customers in the single interface. You can share all the history of communications with unlimited number of agents in one place - all to resolve issues quicker and with less clicking. Use templates for responses, build workflows for automated replies, integrate with chatbots and more – out of the box!

Ecommerce help desk with built in Live Chat, email and social media integrations
Supporting Email, Messenger, Twitter, Whatsapp, Instagram, Telegram, Line, SMSs
Single interface for multiple communication sources
Unlimited agents, teams, workflows and macros
Custom attributes allowing you to manage any data you want