Recenze (362)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
25. listopad 2024

We recently started using the app and are very satisfied with it and its functions. It runs very smoothly, is very easy to pick-up / intuitive to use. It also doesn't clutter our Email inbox with unnecessary emails and notifications.

KomfortKissen.de
Litva
Doba používání aplikace: 4 dny
29. leden 2025

Great customer service. Great app

MO-POWA
Spojené státy
Doba používání aplikace: Asi měsícem
28. říjen 2024

One of the most useful apps that ever used! Don’t miss their 14days free trial offer fellas!!

Dudoll
Spojené království
Doba používání aplikace: Asi měsícem
9. říjen 2024

I launched my new ebike Shopify webshop. I carried an accurate Live Chat App research out I finally installed Chatway.

After some days of use, I'm so happy with my choice. It fully accomplish my needs in terms of communication with the website visitors. Definitely an easy and fluent way to manage with my potential customers.

I strongly recommend this app for Shipify webshops.

Q.ik shop
Španělsko
Doba používání aplikace: 4 měsíci
16. leden 2025

Works well.

Nutrient Farm
Spojené státy
Doba používání aplikace: 23 dny
4. únor 2025

I was looking for cheap and simple live chat application and this app meets my expectations

CalmRings
Polsko
Doba používání aplikace: Asi 3 hodinami
Datum úprav: 19. únor 2025

Great working.

Globex bazaar portal
Spojené arabské emiráty
Doba používání aplikace: 8 dny
10. prosinec 2024

Inbox was very helpful

Amazed'On
Bangladéš
Doba používání aplikace: Asi měsícem
7. říjen 2024

It is an amazing live chat app to communicate with costumers and the in-built app is also great, you can answer costumers from your phone. The Setup is also easy and takes about 10 minutes.

Benelux Shops
Belgie
Doba používání aplikace: Asi 2 měsíci
Datum úprav: 3. listopad 2024

I would not recommend this company. After I deleted the app due to their co-founder's unprofessional behavior they responded with lies and when confronted with screenshots directly from the co-founder with his tag and photo choose to claim I had the wrong app instead of apologizing and holding him accountable. They have even updated their response several times and continue to email me about deleting my review instead of admitting what he did and making him stop. I even sent them the screenshots where he admits he had my emails but choose to continue anyway hoping to change my review but the company did not care. Since they refuse to hold him accountable I suggest you find a company that will hold staff accountable for bad behavior even if they are a founder. I personally would not trust a company that allows staff to be unprofessional nor their co-founder to lie in order to hide bad behavior.

Kherish
Spojené státy
Doba používání aplikace: 10 dny
Vývojář Premio odpověděl 31. říjen 2024

I'm sorry to hear you had a negative experience. We reviewed the support tickets, and we couldn't find any record of you asking not to be contacted. We got your latest email and still don't see any communication between you and our support team. You might confuse our app with another app because you didn't reach out to our support team at any point.
We're open to feedback and strive to provide high-quality customer service and product experience. If you ever decide to give the app another try, we'd be happy to assist with any issues you encounter.

Edit:
I went through the email you sent us again, but I don't see any email/message that you sent to our support team (I only see your response to the email we sent you after you removed the app and left your review). Feel free to contact us with any issues.