Understand buyer intent
Collect comments during checkout to understand why your customers purchase your products.
Analyze your checkout comments
Compare all checkout comments and improve your marketing, product and customer experience with the new insights.
Show comments as micro-reviews
Micro-reviews improve the conversion rate on your product pages and help you to get more traffic with fresh & relevant content (SEO).
About Checkout Comments
Improve your product and marketing with buyer comments
- Improve your products by understanding why visitors buy your products
- Receive more organic traffic from searches that are based on usage intent
- Increase your conversion rate with positive mirco-reviews nex to ‘Add to Cart’
How it works
Your customers will see an input field for a comment next to each product after the purchase - so the text input cannot harm the conversion rate. The input field will be visible in the confirmation page on your store as well as in the confirmation email sent to your customers.
Understanding buyers = Business success
- Find new product ideas and the USP of your current products
- Create better marketing campaigns by understanding your customers
- Perfect your product descriptions and store content for prospective customers
Sell more with enhanced product pages
- Organic traffic increases because of additional user-generated content that is relevant and fresh
- Conversion rate increases because social proof for buying is provided during the decision-making process of the potential customer
- Checkout comments are generated right after purchase and are therefore provided faster than product reviews
Settings & Customization
- Customize your checkout question asked after purchase
- Disable autopublish to manually curate checkout comments
- Localize all text to fit your store’s language and tone
- Free Shopify app: Checkout Comments is free of any charge to make sure that every merchant has the opportunity to gain customer insights to improve their business.
- Support that cares: When you have a question or an issue, we are on it. Customer support via email is taken care of by the Judge.me team.
See the app in action
Explore how the app works in an example store.View example store
Overall rating Based on 8 reviews
Most recent reviews
Fans of Paws
Very simple but useful app. It gives more social trust and more information about the product which can lead to conversions. I needed to contact the support tough to help me adjust the alignment and position of the widget in the product page, but the support was friendly and solved the issue. I recommend this app!
Kinky Toy Store
Great app. It works exactly as described. It would be nice to have 1 comment box at checkout instead of 1 per item.
The first time write a review. It's a cool app, when customers completed their order they have a chance to send a comment which would display on the product page, it is helpful to increase trust between seller and buyer.
About the app support, it's definitely awesome, very prompt and professional!