Chizy: AI Chatbot & Live Chat
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Super Smart AI chatbot (unlimited AI chat) trained on your store, boost sales &reduce manual support
Chizy is a sales-first AI chatbot, AI agent and live chat that reduces manual support workload. The AI chatbot automatically learns your store's products, pages and policies, so setup takes only a few clicks - no heavy AI training required. It answers all common questions instantly, recommends relevant products, and lets shoppers add-to-cart directly in chat. AI agent works 24/7, supports 100+ languages. Customize the chatbot look & tone to match your brand, and let Chizy take care of the rest
- AI automatic learning + custom training: create a 24/7 human-like sales agent
- In-chat product browsing:let shopper explore & buy while chatting (deal-closer!)
- Smart follow-up messages: re-engage idle visitors to recover lost sales
- Seamless transition from AI to human via our live chat or WhatsApp, phone, email
- Connect chatbot with Shopify Inbox for live agent to handle conversations (beta)
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Shopify Admin
- ai agent, all themes, chatbot
- Mobile App Builders
- Page Builders, Inbox
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- AI learns max 200 products
- Order tracking
- In-chat add-to-cart
- Live chat with human handover
- 90-day live chat history
- Integration with Shopify Inbox (beta)
Starter
$19 / month
Features
- AI learns up to 1000 products
- All free plan features
- Unlimited live chat history
- Re-sync store data to AI anytime
14-day free trial
Growth
$69 / month
Features
- AI learns up to 5000 products
- All starter plan features
- Learn Blogs & Live product pages
- Advanced integrations
- Priority support
14-day free trial
Scale
$199 / month
Features
- AI learns up to 25000 products
- All growth plan features
- Priority support
- Prioritize feature requests
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (119)
AI Chatbot saves a lot of time answering customers' questions. It was easy to set up, and the information given to customers by AI is accurate. I love the integration with Shopify Inbox: I get notifications about new messages on my phone's Inbox app!
I don't recommend it! The site takes 20 seconds longer to load on the mobile version, and the app puts a lot of strain on the site and doesn't work correctly.
Test it on a different site than the live version, otherwise you could ruin your conversion rate.
Hi there,
Following up on our earlier discussion, we tried reaching you by email but haven’t received a response yet.
We’ve conducted a detailed review of your store’s performance and would like to share our findings with you.
First of all, I’m truly sorry for the inconvenience caused by the performance concerns. We fully understand how important site speed is for customer experience.
After carefully analyzing the data, it appears that the Chizy app is not the main factor affecting your store’s performance.
Your current performance score is 45: https://pagespeed.web.dev/analysis/https-iplantbased-ae/8lcmci0k05?form_factor=mobile
Compared to the previous score of 34: https://pagespeed.web.dev/analysis/https-iplantbased-ae/bqvvfipsl4?form_factor=mobile
We can see significant changes in the critical (red) performance factors, mainly related to scripts from Klaviyo, Facebook, and Instagram:
Score 34: https://prnt.sc/ECmU0DqazCp4
Score 45: https://prnt.sc/qINVTREljjdW
Chizy only appears in the warning (yellow) section, which has a much lower impact on performance: https://prnt.sc/-de7ikDDu-XZ
--> We will continue optimizing our app to reduce any impact further, but based on this analysis, Chizy is not the primary cause of the low performance score.
Regarding the observation that “loading speed reduced by 20 seconds after disabling Chizy,” this is likely related to browser caching.
On the first load, resources (including Chizy) are not cached, so it takes longer.
On subsequent loads, cached resources significantly reduce loading time, which can create the impression that disabling an app improved performance.
We are continuously working to optimize Chizy and would truly appreciate another opportunity to support your store. If you’re open to trying Chizy again, we will surely re-evaluate performance together and ensure it’s optimized as much as possible for your setup.
Please don’t hesitate to share any further concerns - we’ll do our best to address them.
Best,
I've used Clarity and other chat agents and not been very impressed with them. This one however learns your products, has the ability to have additional knowledge added, and fully customizable. Combine that with the factor that it was easy to setup in under 10 minutes it was a life changer. Thankyou Chizy from the Paddle and Pour Team!
Support
App support provided by Chizy.
Resources
Launched
September 4, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Online Store, Shopify admin
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View customers
Customer data
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View products
Products, product listings, collections
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View orders
All order history for the last 60 days, assigned fulfillment, merchant managed fulfillment, third-party fulfillment
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View discounts
Discount codes and promotions
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View Online Store
Online Store pages, theme, checkout page
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Edit Shopify admin
Legal policies, files
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View other data
Locales, locations, product and variant inventory
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