The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
All reviews
Fizz Fairy Krazycolours Inc.
Trying to use app starting tomorrow. Having many issues with app not being able to be disabled on website, and showing wrong dates. If resolved will update review.
Elegant Bricks Limited
Simple but very effective. Creates a nice pop-up advent calendar and can show a discount code per day. Also integrates with Mailchimp to have codes emailed but we didn't use that function. The snow effect is a lovely touch too so for under $30 this is a great feature for a quick Christmas promotion. I would like to see better bulk editing functions - to set certain fields on all 24 days at once for example. It was a bit of effort to create 24 discount codes and set it all up. But I think the end result is well worth it.
wishproject
Sadly, all other Christmas calendar apps that we used before, don't exist anymore. So we decided to test this one. But it doesn’t work!!! So now we hope we get our money back since there is a 7-day guarantee.
Sake Company
App doesn't work. I write assistance but no replies The app doesn't work. We paid for the full version. A generic error message appears.
Developer reply
Hi Sake,
Sorry the app is not working out for you - we reaching out a few times on your email, but never got a reply back.
We would like to offer you a refund for the app if you are not happy with it.
Please contact your support and we can make the refund.
Thank you
Olival
UPDATE: Support was immediately offered in the meantime, very quick and effective. I tried to contact support on two occasions, 9 days ago, and absolutely no response. Unfortunately, bad customer service. The app is OK and just that, there are things that can't be properly customized.
Eco Bio Boutique
I can't get in touch with support. The app have a big bug on iOS mobile, missing some customization, like toggle color etc.
Developer reply
Hi,
Thanks for your review - i have tried to contact you on your email but i never got an reply back. Please reply to the email and we will look at it.
Thanks
Rasmus Larsen
Upřímný triko
I had some problems with the application. Support first responded quickly and requested access to Shopify. Then they stopped responding to my messages and no longer communicated. This annoys a lot because the application cost a lot of money. Beware of this app and definitely don't buy it.
Developer reply
Hi,
Thanks for the review :).
We tried to contact you on your email - it seams like you just need some support for your store.
Please get back to us and we can help you out :)
support@saio.io
Thanks
Camria Beauty
Seems like a great functional app however it does not have what i need which is to be able to have a password or some type of access control/login for my newsletter customers and not everyone who enters the site. Please add this to the apps possible upgrades in the future. (i would pay more for this type of service)
Developer reply
Hi,
Thanks for your review! We are sorry that our app does not support this function as we wrote on in our emails, it has never been a part of our app, but we will look into for the next season.
Thanks
Rasmus Larsen
Crystal Parade
Emailed the app developer twice and received no reply or support. App cannot be customised to brand colours.
Developer reply
Hi Crystal Parade,
Thanks for your review.
Sorry you ran into this :). I have look inside our support inbox and i can't find a email from this store name or the email that has been used to install the app with.
Please contact support at support@saio.io can we can try and help you out.
Thanks
Rasmus Larsen
Saio support
Bevs&Burns
Great app and their support service is even better! They addressed my issue super fast and were very understanding. 100% recommend this app.