Recenze (62)

Celkové hodnocení
1,8
Počty podle úrovně hodnocení
  • 16 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 16 % hodnocení s 2 hvězdami
  • 61 % hodnocení s 1 hvězdami
27. květen 2025

Technical issue goes unresolved with no response from Royal Mail.

The last time we contacted Click and Drop support they took 1 month to respond, absolutely crazy.

We have since reported a new issue with the Shopify integration which is causing huge processing problems daily. To date, 2 weeks later, no response.

All of a sudden and without warning from Royal Mail, the weights of products created ...

MagCAD Designs
Spojené království
Doba používání aplikace: Více než 3 roky
Vývojář Click & Drop odpověděl 28. květen 2025

Thank you for your review and really sorry to hear about the issue you have been experiencing.

I am pleased to confirm that we have resolved this issue, so the software ...

1. červenec 2025

Integration keeps dropping off and cannot get hold of anyone to work out how to fix this. Literally it imports about 80% of our orders, then misses several! Awful, unreliable and unusable for any business service.

SW Coast Refills
Spojené království
Doba používání aplikace: Téměř 3 roky
Vývojář Click & Drop odpověděl 4. červenec 2025

Thank you for your review and I am sorry to hear that you have been having issues importing your store orders in to Click & Drop. Having reviewed your account it looks like ...

5. červenec 2025

Absolutely useless. It unlinks itself from my Shopify constantly and I can't update and connect it again. Completely frustrating. Sometimes it works for a short while and then it will disconnect again and I can't link it. It just comes up with errors and sends me back in a loop.

The Merry Ear Market
Spojené království
Doba používání aplikace: Asi 3 roky
Vývojář Click & Drop odpověděl 8. červenec 2025

Thank you for your review and I am sorry to hear that you have been having issues with disconnections. We have now resolved this issue, and if you re-connect your Shopify ...

14. červen 2025

Used to work, now completely broken, no support at all

This app used to work fine, but out of nowhere it stopped syncing orders from Shopify. I’ve tried everything to fix it:
• Cleared cache and cookies
• Enabled JavaScript
• Used different browsers and incognito mode
• Uninstalled and reinstalled the app
• Attempted a full reconnect multiple times

Every time I try to reconnect, I get “ ...

Petals of Faith
Spojené království
Doba používání aplikace: 8 měsíci
Vývojář Click & Drop odpověděl 17. červen 2025

Thank you for your review and I am sorry to hear that you have been having problems with your integration.

I am pleased to report though that we have resolved the issue with ...

11. červenec 2025

Almost never syncs. I've been having to manually add orders for months. Sort it out Royal Mail !!!

BeyondBoxers
Spojené království
Doba používání aplikace: Asi 4 roky
19. červen 2025

having an issue whereby when an order is being fullfilled from one of our locations it's changing it automatically to the other one and amending the stock. we are not sure why this is happening?

Iris & Violet
Spojené království
Doba používání aplikace: Více než 3 roky
Vývojář Click & Drop odpověděl 23. červen 2025

Thank you for your review and I am sorry to hear that when fulfilling orders you have been having issues regarding your stock and locations.

If your store locations are set ...

29. červen 2025

Randomly had orders not being integrated. Very frustrating.

KANDOUR
Spojené království
Doba používání aplikace: Více než rokem
Vývojář Click & Drop odpověděl 4. červenec 2025

Thank you for your review and I am sorry to hear that you have been having issues getting your store orders to import. Having investigated I am pleased to report that your ...

9. květen 2025

Integration keeps dropping off and cannot get hold of anyone to work out how to fix this frustrating situation.

Patton House
Spojené království
Doba používání aplikace: 4 měsíci
Vývojář Click & Drop odpověděl 13. květen 2025

Thank you for your review and we are really sorry to hear that you have been having issues with your Shopify orders importing into Click & Drop.

It looks like your Shopify ...

31. květen 2025

App disconnects constantly, makes it really unreliable to use.

SILLYGIRLCLUB
Spojené království
Doba používání aplikace: Asi 4 roky
Vývojář Click & Drop odpověděl 4. červen 2025

Thank you for your review and sorry to hear that you have been having issues with your integration disconnecting.

I would recommend you contact our support team at ...

2. květen 2025

Very sad and frustrating that this low-quality app is still available to download.
I read all the online help available and tried to integrate my shop with click and drop.
Just frustrating!
Orders are not pulling through, and data is not updating despite the green connection sign and multiple attempts. I need to manually add everything.
Seems to be an ongoing issue with no support from the ...

Tanza Kindness
Spojené království
Doba používání aplikace: Asi hodinou
Vývojář Click & Drop odpověděl 6. květen 2025

Thank you for your review and sorry to hear that you have been having issues setting up your integration with Click & Drop.

Can I please recommend that you contact our ...