Click & Drop

Click & Drop

Cena
Bezplatná instalace. Mohou být účtovány další poplatky.
Hodnocení
1,6 (63)
Vývojář
Click & Drop

Click & Drop from Royal Mail is a quick and easy solution to choose, buy & print your postage online

Print and pay for your postage with just a few clicks. Whether you are posting one product or a hundred, Click & Drop® allows you to print all of your labels in a single batch, and instantly select and pay for the right postage options for you. Easily pull orders from your Shopify store, as well as your eBay, Amazon and other ecommerce platforms into Click & Drop® to help you keep track of every sale and shipment you make, and help you to get your packages out of the door in no time.

Print and pay for your postage with just a few clicks. Whether you are posting one product or a hundred, Click & Drop® allows you to print all of your labels in a single batch, and instantly select and pay for the right postage options for you. Easily pull orders from your Shopify store, as well as your eBay, Amazon and other ecommerce platforms into Click & Drop® to help you keep track of every sale and shipment you make, and help you to get your packages out of the door in no time. více
  • Manage, process, and mark your Shopify orders as despatched
  • Set up your trading and return addresses. Manage single account multiple users
  • Access discounted postage for bulk orders (OnlineBusinessAccount customers only)
  • Create shipping rules to apply postage instantly
  • Produce despatch notes, customs declaration forms, and despatched orders reports

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Kategorie

Cena

Free

Bezplatná instalace

Variable rate charges apply for purchasing shipping labels imported into Click & Drop using this app

Všechny poplatky jsou fakturovány v měně USD.

Recenze (63)

Celkové hodnocení
1,6
Počty podle úrovně hodnocení
  • 13 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 16 % hodnocení s 2 hvězdami
  • 65 % hodnocení s 1 hvězdami
1. červenec 2025

Integration keeps dropping off and cannot get hold of anyone to work out how to fix this. Literally it imports about 80% of our orders, then misses several! Awful, unreliable and unusable for any business service.

SW Coast Refills
Spojené království
Doba používání aplikace: Téměř 3 roky
Vývojář Click & Drop odpověděl 4. červenec 2025

Thank you for your review and I am sorry to hear that you have been having issues importing your store orders in to Click & Drop. Having reviewed your account it looks like the orders are now importing as expected.

However, if you still need further assistance then please don't hesitate to contact our support team at clickanddropsupport@royalmail.com who should be able to assist you.

Regards,
The Click & Drop Team.

27. květen 2025

Technical issue goes unresolved with no response from Royal Mail.

The last time we contacted Click and Drop support they took 1 month to respond, absolutely crazy.

We have since reported a new issue with the Shopify integration which is causing huge processing problems daily. To date, 2 weeks later, no response.

All of a sudden and without warning from Royal Mail, the weights of products created in Click & Drop have started to be ignored, different to how this has previously worked for over 2 years and different to their eBay integration which we also use. This means every Shopify order imported now has to be edited manually until there is a fix.

Looking at other reviews it seems Royal Mail are more interested in replying to their 1 star reviews than replying directly to customer emails. Frustrating we have to leave a 1 start review to try and get some sort of help.

MagCAD Designs
Spojené království
Doba používání aplikace: Více než 3 roky
Vývojář Click & Drop odpověděl 28. květen 2025

Thank you for your review and really sorry to hear about the issue you have been experiencing.

I am pleased to confirm that we have resolved this issue, so the software should operate as you expect.

Sincere apologies for the inconvenience caused.

Best Regards,
Click & Drop team.

5. červenec 2025

Absolutely useless. It unlinks itself from my Shopify constantly and I can't update and connect it again. Completely frustrating. Sometimes it works for a short while and then it will disconnect again and I can't link it. It just comes up with errors and sends me back in a loop.

The Merry Ear Market
Spojené království
Doba používání aplikace: Asi 3 roky
Vývojář Click & Drop odpověděl 8. červenec 2025

Thank you for your review and I am sorry to hear that you have been having issues with disconnections. We have now resolved this issue, and if you re-connect your Shopify store and other stores your orders should start importing again successfully.

However, if you still need further assistance then please don't hesitate to contact our support team at clickanddropsupport@royalmail.com who should be able to assist you.

Regards,
The Click & Drop Team.

6. srpen 2025

Wont import orders consistently - pretty basic need
No app access to review settings or issues. Have deleted and readed the app but still can't get orders imported past 2024
Super poor!

BOLDCUBE Scooters
Spojené království
Doba používání aplikace: Více než 4 roky
Vývojář Click & Drop odpověděl 19. srpen 2025

Thank you for your review and sincere apologies for any issues you may have been experiencing with order imports into Click & Drop.

I can see that your store orders are now flowing successfully into Click & Drop and you have fulfilled recently using Click & Drop, but if you have any further issues and still need further assistance then please contact our support team at clickanddropsupport@royalmail.com who should be able to assist you.

Help can also be found in our help pages at:-

https://help.parcel.royalmail.com/hc/en-gb/articles/115001447813-How-to-integrate-your-Shopify-store

https://help.parcel.royalmail.com/hc/en-gb/articles/360008874693-Troubleshooting-your-Shopify-Integration

Regards,
The Click & Drop Team.

14. červen 2025

Used to work, now completely broken, no support at all

This app used to work fine, but out of nowhere it stopped syncing orders from Shopify. I’ve tried everything to fix it:
• Cleared cache and cookies
• Enabled JavaScript
• Used different browsers and incognito mode
• Uninstalled and reinstalled the app
• Attempted a full reconnect multiple times

Every time I try to reconnect, I get “Unexpected error. Ref 6f8d” and now also “Ref c13f.” I even shut my store for a while, and after reopening, no new orders are syncing at all.

I’ve emailed support with detailed info and error codes, but have received no response yet. There is no help available within their website. Judging by other recent reviews, I’m not the only one. It’s disappointing to say the least.

This is critical functionality for an e-commerce business, please fix this or at least acknowledge support requests.

Petals of Faith
Spojené království
Doba používání aplikace: 8 měsíci
Vývojář Click & Drop odpověděl 17. červen 2025

Thank you for your review and I am sorry to hear that you have been having problems with your integration.

I am pleased to report though that we have resolved the issue with your account, and you will notice that your recent orders from the weekend have now imported into Click & Drop.

I'm not sure why you hadn't received a response to your email, but if you have any further problems going forward please don't hesitate to contact our support team at clickanddropsupport@royalmail.com for further assistance.

Regards,
The Click & Drop Team.

Podpora

Podporu aplikace poskytuje Click & Drop.

Zdroje

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

Vývojář

Click & Drop

Colliers Way, Nottingham, NG8 6AT, GB

Uvedena

31. říjen 2022

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