Click & Drop

Worst documentation ever in an app. Spent heaps of time setting up the shipping rules so that we could automate the process, then we get to the end of it to find out that if the order contains more than one product you have to enter the postage manually. Why not say that at the start ? The vast majority of our orders are for more than one item which is why we inserted all the weights and package sizes to account for that. A complete and utter waste of time. Edit. 23/10/23. Lack of reply noted, I guess when you get too big to care.....

Have to agree with everyone else. This app is no longer working properly. It does not mark orders as dispatched on my shopify store and does not upload tracking. It's an absolute nightmare for us. We have all our social media stores connected to this app and it works fine, but it just does not work well with shopify itself. Unfortunately there is no alternative to this at the moment, so nothing we can do. Please guys sort this app out, we would rather pay and have this working properly then have it free but being absolutely useless.

Currently unsupported until Click and Drop roll out an update for Shopify's API - very frustrating as a small business owner. please update the app!!!!

This well working app has been rendered completely obsolete without any warning, forcing users (including myself) to manually input orders from a spreadsheet or use a different shipping service, at least until they decide to update the app so it is shopify compatible.

Ridiculous. it's as if Royal Mail don't want to make any money and want to lose all their customers.

As others have said, this app is completely dysfunctional. Wasted time applying for a RM account to be confronted with this once I tried to use them. I'll stick with the integrated evri and DPD

I think this worked the very first time I used it but since then it doesn't update Shopify on anything so is completely useless. Back to entering everything manually. I need to look in to other shipping options I guess like DPD or EVRI etc.

Even though Click and Drop integrations lets you choose the location of your store, it pulls orders from all locations in Shopify so all our warehouses are getting the same order pulled through.

Really disappointed with this app.
Switched our shipping to Royal Mail but the app is rubbish, it does not send tracking info back to shopify so we are having to do this manually to 100+ orders per day.

Completely unusable. Says it works and it really just doesn't. Royal Mail is killing itself with the inability to see that it is unable to provide a service to humans without other humans to provide this service. Just Ruining my life one step at a time. Thanks, Royal Mail, Im just glad the queen isn't alive to see what you have done.

PLEASE can RM fix this app - when it works it's great, but several of my orders fail to pull through, and there's seemingly no reason for it. This didn't happen with Squarespace, so I have no idea what's going on. Right now, when I click on the app within Shopify I get 'business.parcel.royalmail.com refused to connect.'