ClickPost Order Tracking
World's #1 app for ecommerce post-purchase customer experience
App highlights
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Speed tested: no impact to your online store
Key values section
Email/SMS tracking updates
Reduce "where-is-my-order" calls by 80% and keep your customers engaged with your brand
Branded Tracking Page
Beautiful tracking pages with: - Real-time tracking for your customers - Marketing space with up-selling opportunities for you
Shipping exceptions management
Unique AI-driven product to manage shipping delays, stuck shipments, failed deliveries, undelivered shipments, etc. to minimise exceptions
ClickPost Order Tracking
Launch date
ClickPost Order Tracking
Launch date
Pricing
$500/month
Upto 10,000 orders. $0.04 per additional order. Please email sales@clickpost.in for a better quote.
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Meadbery
Clickpost Order Tracking is a waste of money. They charge you 45,000 INR as a minimum for 3 months + 10,000INR as One-time Development charges & their onboarding team will give you false information to make you onboard them. They promise you features which in reality do not exist, probably they didn't invest in educating their Sales Team well. It's been over 30 days since we paid for their development charges & they are still trying to identify a fix for their own software bugs. They have also made me buy 2 different subscriptions ( Approx 40,000 INR) from their available integration partners to enable basic functionalities like Click2Call & IVRS. Their tracking mechanism does not get updated on time and calling themselves World's #1 app for eCommerce post-purchase seems another grey-hat marketing gimmick. We have wasted a lot of time & money trusting this company. Our strong advice is to stay away from this. You might wonder, only 2 reviews (Both negative) including this one for World's #1 App, how shameful. Note: We are still waiting to get our refund, while they are taking their own sweet time to work on their problems.
Meghvi
Worthless app. They don't care about your money at all. Initially I wanted to use this app to see how it works. They said you have to pay minimum Rs.20,000 irrespective of your monthly order volume and $0.04 extra for every order if exceeds 5000 orders/month. Do u think people will pay that much if they aren't generating that much sales. Very poor customer service. Not recommended for small and medium businesses at all.
Developer reply
Hi
Apologies that we had faced this issue with our Shopify app. Please let us know your e-mail ID so that we can connect and help with accessing the application.
Thanks,
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