CP: Order Editing & Cancel
- Pricing
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Free to install. Free trial available.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 0.0 (0 Reviews)
- Developer
- Clickpost
Featured images gallery
Let customers edit/cancel their orders. Less tickets > improved customer accounts > more upsells.
30% of support tickets are order changes. Let customers self-edit these orders while your team builds what matters. Customers can now on their own edit the shipping address, quantities, variants, swap/add products, cancel orders, generate tax invoices, & more—all before shipping. ClickPost reduces your support costs, and all the while giving you upsell opportunities. You get improved Customer Accounts, to give your customers an amazon-like experience. Increase AOV, reduce tickets and improved CX
- Self-Service Editing - Customers fix addresses, apply discounts, change variants
- One click Post Purchase Upsells and AI recommendations
- Automate Refunds: Back to source or give store credits. Your choice.
- Complete integration support with your 3PL/WMS.
- Lesser Support Tickets: Handle cancellations, changes + questions automatically.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Customer accounts
- Clickpost API
Categories
Order updates
Order management
Account management
Pricing
Free
Free to install
$1.00 per order edit
- First 20 order edits/month
- Access to all features
Basic
$49 / month
$0.39 per edited order
- Free 150 order edits/month
- Access to all features
- 24*7 Priority Support on Slack
7-day free trial
Starter
$129 / month
$0.29 per edited order
- Free 500 order edits/month
- Acess to all features
- 24*7 Priority Support on Slack
- White gloves onboarding
- WMS/3PL Integrations
7-day free trial
Pro
$349 / month
$0.15 per edited order
- Free 2000 order edit/month
- Access to all features
- 24*7 Priority Support on Slack
- White gloves onboarding
- WMS/3PL Integrations
- Dedicated Success Manager
- Phone-call Support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 1 stars
Support
App support provided by Clickpost.
Resources
Launched
January 22, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, gift cards
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Edit customers
Customer data
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Edit products
Product listings, products, or collections
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Edit orders
Assigned fulfillment, merchant managed fulfillment, all order details, returns, third-party fulfillment, or order edits
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Edit gift cards
Gift card transactions or gift cards
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View other data
Locations or inventory of products and their variants