j Boutique ne
It worked great until it wouldn't let me update any employees' hourly wage or add a new employee. I contacted support multiple times. One response from them only asking for more detail, which I provided, and after that...nothing! It's useless to me now...I'm switching.
I hope this finds you well.
I’m sorry to hear about your experience with our App, and with our Support Team. After reviewing our communications, it looks like there may be some emails getting lost in translation as I’m seeing quite a few reach outs from our team unanswered. With that being said, we don’t want to leave you with such a negative experience.
Please reach out to us at firstname.lastname@example.org so we can work to make things right for you!
All the best,
It's nice having the time card built into the pos app, so it's easy for my employees to clock-in. Other than that, it's kind of a pain in the b. You have to go into each employee's time card in order to print. You also have to manually adjust the time period for each employee, before being able to print. It doesn't show the added up hours for the two week period on the individual time card. For us, it makes the time card it produces sort of useless. I still have to take the data and import it into easier to read and understand time card, so I can get the employees signatures on them. It's very basic, no thrills, and you still have to do a good amount of work. It might be better using paper time cards.
Sucks. It would not let me use the import function and pulled it up on the ipad, got an error message. Thanks for nothing.
Thanks for the feedback- we would love to help you rectify this challenge, but it looks like we haven't been in contact with you yet.
It appears that you installed and uninstalled our app within an hour and did not reach out to our support team for help.
We would be happy to help you with the import CSV process. We were not able to replicate the error on our side. Please email us at email@example.com
At venntov we pride ourselves on giving excellent customer experiences and we would like to turn this around for you.
All the best,
Tadpoles & Tiddlers
Switched our old POS system, that had a time clock feature included, to Shopify POS which does not. I was skeptical about adding this app but after using it for several months I’ve been pleasantly surprised. Have had no issues thus far and very user friendly.
Heavy Sleeper Co.
Easy to use tracking of my teams hours. This is exactly the app I was looking for. Contacted customer support to clarify a couple questions I had and they responded quickly. Great app!
Soft Step Shoes
I just started to use it and so far so good. They have A great customer service and quick problem solve.
This app is the punch card system I was looking for. It allows me to track all of my staffs time effectively.
I use it to clock in and out... but it appears with different hours... I ask for help but they answer that they are a small team and they were not at the office.
Then sometimes the app don't work so is impossible to use it.