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OTP verify your COD orders, convert COD orders to Prepaid, and detect COD orders with high RTO risk.
With CODfirm, you can verify your Cash On Delivery (COD) orders to reduce COD RTO (Return to Origin) issues. CODfirm sends OTP to every COD customer to validate their shipping mobile number and intent to purchase. The app then checks the order's credibility and highlights orders that have a high risk of RTO. Using smart offer/ discounting feature you can also incentivize your customers to convert their COD orders to prepaid using CODfirm. Use CODfirm to massively reduce COD losses.
- OTP verify COD orders to validate shipping phone number and intend to purchase
- Detect high risk COD orders before shipping them out
- Convert COD orders to prepaid by giving customers to pay with one click via UPI
- Send COD to Prepaid conversion messages to customers via Whatsapp
- Send confirmation, shipping, out for delivery and delivered alerts via WhatsApp
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Customer accounts
- Freshchat
- Gupshup
- AiSensy
- Tellephant
- Netcore
- Yellow.ai
Categories
Pricing
Free
Free to install
Per COD Order - India $0.02 | Italy $0.20 | UAE $0.12 | Spain $0.20
- For new stores serving less than 100 COD orders a month
Pro
$5 / month
Per COD Order - India $0.02 | Italy $0.20 | UAE $0.12 | Spain $0.20
- Unlimited orders
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (81)
App doesn't even load and so can't install in my shop. No option available to contact support.
CODFirm is a great app. Customer service is great! They attend to you personally and help you get the app up and running on your Shopify store. It is an easy to install and easy to use app. It works seamlessly and has a very simple interface for us to work with. It does the OTP verification for all COD customers and flags those high-risk customers.
Work from our end has greatly reduced as we have to call and confirm a very few customers who would not have done the OTP verification or those high-risk customers as alerted by CODFIRM app.
All in all, it is a great app, and special thanks to Yashi from the team as she supported us before and after installing the app by being in touch with us continuously.
The incorporation of CODFIRM into our system has seamlessly streamlined our COD transaction management, significantly enhancing our order confirmation process and ensuring more reliable order fulfillment.
Throughout our engagement, the exceptional support provided by the CODFIRM team has been a standout feature. Their swift responsiveness and adept assistance have been instrumental in promptly addressing any inquiries or concerns. Their dedication to providing a frictionless user experience has greatly solidified our confidence in the platform.
In conclusion, we are extremely satisfied and enthusiastically endorse CODFIRM!
CODfirm assisted me in minimizing RTOs by enabling OTP verification for COD orders. The OTP login feature they provided made it convenient for my customers to log in effortlessly. I strongly recommend other stores to explore this solution, as it can significantly boost conversions. I highly endorse CODfirm's services for all brands.
Their customer support is worse than pathetic. I've been waiting for a response for 4 days, despite multiple follow-ups. Absolutely disappointing service!
Support
App support provided by CODFIRM.
Or visit their support portalMore apps like this
