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All in one COD & Checkout - higher COD to prepaid conversions, address prefill and RTO intelligence
Win COD and conversion with Cashfree CODFirm. Reduce cart abandonment, optimize time to checkout, and lower RTO risks. Take full control of COD with OTP verification, COD blocking and in-built RTO intelligence. Drive prepaid conversions with prepaid-first offers and COD fees to seamlessly grow your business while reducing risks.
- Log customer intent on COD with OTP verification on checkout
- Hide COD based on pincodes, products, order value, high RTO customers, etc
- Convert COD orders to prepaid; block COD orders with high RTO risk
- Send confirmation, shipping, out for delivery, and delivery alerts via Whatsapp
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify Admin
- Freshchat
- Gupshup
- AiSensy
- Tellephant
- Netcore
- Yellow.ai
Categories
COD management
Form customization
Conversion and upsell
Pricing
Free
Free to install
Per COD Order - India $0.02 | Italy $0.20 | UAE $0.12 | Spain $0.20
Features
- For less than 100 COD orders a month
Pro
$5 / month
Per COD Order - India $0.02 | Italy $0.20 | UAE $0.12 | Spain $0.20
Features
- Unlimited orders
Premium
$9.99 / month
Per COD Order - India $0.02 | Italy $0.20 | UAE $0.12 | Spain $0.20; For Customer Login - $0.01/OTP
Enterprise
$50 / month
Per COD Order - India $0.01 | Italy $0.20 | UAE $0.12 | Spain $0.20; For Customer Login - $0.01/OTP
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (49)
We've been using this app for quite some time and it has significantly improved our COD order management. The OTP verification and confirmation process helps ensure genuine orders, which has reduced fake orders, cancellations, and RTO issues. The ability to convert COD orders to prepaid is a great feature and has worked smoothly for our store. Integration was easy and the system runs reliably without any major issues. Another highlight is the excellent support from the team — they are responsive, helpful, and quick to resolve any queries. Overall, it has made our order confirmation process much more efficient and transparent. Highly recommended for stores dealing with COD orders.
Terrible support, app has not been working for 10 days and no response yet.
EDIT: Got in touch with a support person on the 10th day, but 3 days later and still no movement because they don't understand how shopify or collaborator access works. Downgraded from 2 stars to 1 star.
Hi Tanay. Thank you for your time on the call. We’re glad to hear that you haven’t faced any issues or concerns. However, if anything comes up, please feel free to write back to us — we’re always happy to help. ★EM
I had high hopes for Codfirm based on my initial experience, but unfortunately, my recent interactions have been disappointing. The app, while initially promising, has not kept pace with the evolving challenges faced by Indian Shopify sellers, particularly concerning RTO and COD issues. Despite reaching out with specific requests, the response has been slow and unhelpful. It feels like there’s a lack of commitment to customer needs, and I’m left questioning the value of our partnership moving forward.
Hi there, we're truly sorry to hear about your experience. This isn’t the service we aim to deliver, and we’d love to understand more so we can look into what went wrong. Could you please drop your details by filling the form link: "https://t.co/nMHWvIX5eD"? We will get in touch with you as soon as possible to take this forward.
Support
App support provided by CODFIRM.
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