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OTP verify your COD orders, convert COD orders to Prepaid, and detect COD orders with high RTO risk.
With CODfirm, you can verify your Cash On Delivery (COD) orders to reduce COD RTO (Return to Origin) issues. CODfirm sends OTP to every COD customer to validate their shipping mobile number and intent to purchase. The app then checks the order's credibility and highlights orders that have a high risk of RTO. Using smart offer/ discounting feature you can also incentivize your customers to convert their COD orders to prepaid using CODfirm. Use CODfirm to massively reduce COD losses.
- OTP verify COD orders to validate shipping phone number and intend to purchase
- Detect high risk COD orders before shipping them out
- Convert COD orders to prepaid by giving customers to pay with one click via UPI
- Send COD to Prepaid conversion messages to customers via Whatsapp
- Send confirmation, shipping, out for delivery and delivered alerts via WhatsApp
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
Checkout, Freshchat, Gupshup, AiSensy, Tellephant, Netcore, Yellow.aiCategories
All features
COD management
- Custom fees
- Prepaid incentives
- Hide payment type
- Rename payment types
- Sort payment types
- Fraud prevention
- One-time password (OTP)
- Phone confirmation
- SMS confirmation
Form customization
- Drag-and-drop editor
COD management
Form customization
Pricing
Free
Free to install
Per COD Order - India $0.02 | Italy $0.20 | UAE $0.12 | Spain $0.20
- For new stores serving less than 100 COD orders a month
Pro
$5 / month
Per COD Order - India $0.02 | Italy $0.20 | UAE $0.12 | Spain $0.20
- Unlimited orders
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (79)
The incorporation of CODFIRM into our system has seamlessly streamlined our COD transaction management, significantly enhancing our order confirmation process and ensuring more reliable order fulfillment.
Throughout our engagement, the exceptional support provided by the CODFIRM team has been a standout feature. Their swift responsiveness and adept assistance have been instrumental in promptly addressing any inquiries or concerns. Their dedication to providing a frictionless user experience has greatly solidified our confidence in the platform.
In conclusion, we are extremely satisfied and enthusiastically endorse CODFIRM!
CODFirm is a great app. Customer service is great! They attend to you personally and help you get the app up and running on your Shopify store. It is an easy to install and easy to use app. It works seamlessly and has a very simple interface for us to work with. It does the OTP verification for all COD customers and flags those high-risk customers.
Work from our end has greatly reduced as we have to call and confirm a very few customers who would not have done the OTP verification or those high-risk customers as alerted by CODFIRM app.
All in all, it is a great app, and special thanks to Yashi from the team as she supported us before and after installing the app by being in touch with us continuously.
CODFIRM has truly transformed my Shopify store's order management. The OTP verification for COD orders ensures the authenticity of customer details, reducing uncertainties in the shipping process. Its ability to detect high-risk COD orders early on has been instrumental in safeguarding my business.
The standout feature is the seamless conversion of COD orders to prepaid with a one-click UPI payment option. This not only simplifies transactions but significantly lowers Return to Origin (RTO) rates.
The integration of WhatsApp notifications for COD to prepaid conversions and order alerts keeps my customers engaged and informed throughout the entire process. CODFIRM is a must-have app, offering a comprehensive solution for secure, efficient, and customer-friendly order fulfillment. Highly recommended!
The integration was smooth. It’s effectiveness in managing COD transactions has optimized our order confirmation process, leading to improved order fulfillment reliability.
A notable highlight of our interaction has been the outstanding assistance offered by the CODFIRM team. Their prompt responsiveness and assistance have played a crucial role in swiftly resolving any questions or issues. The team's commitment to delivering a seamless user experience has greatly bolstered our trust in the product.
In summary, we are thoroughly pleased and wholeheartedly recommend CODFIRM!
This app is awesome! I have tried so many apps but this is best to use on my e-commerce. The customer support, Is very helpful. It is very easy to use and very intuitive and also has the best icon of all. Try it and you will never uninstall it again. I'm using it and always recommend it
Support
CODFIRM can answer any questions you have about CODFIRM COD Verification Suite.
Resources
Launched
October 9, 2020