Code Returns & Exchanges

Code Returns & Exchanges

Pricing
From $50/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
1.5 (2)
Developer
Code

A branded self-service Returns & Exchanges portal for your customers.

Turn returns into exchanges: Boost your revenue by turning your returns into exchanges, including exchanges to other products. The smoothest returns process: A branded self-service Return & Exchange portal for your customers + a simple but powerful dashboard for your team within the Shopify Admin. Plus Partner: We’ve combined our experience as a Shopify Plus Partner into a friendly-priced, plug-and-play Returns & Exchanges app for Shopify merchants.

Turn returns into exchanges: Boost your revenue by turning your returns into exchanges, including ... more
  • More exchanges, less refunds. All-in-one Returns & Exchanges solution.
  • The Returns & Exchanges app makes exchanging simple and attractive.
  • Plug-and-play app installed within a few minutes.
Highlights
Use directly in Shopify admin

Languages

English

Works with

  • Aftership
  • Sendcloud
  • Budbee
  • Klaviyo
  • Monta

Pricing

Basic

$50 / month

Returns: $0,50 per return / Exchanges: $1,00 per exchange

  • Plug and Play
  • Unlimited exchange and return options
  • Customisable customer portal
  • Real-time Dashboard
  • API for 3PL / ERP integration

30-day free trial

Enterprise

$300 / month

Returns: $0,25 per return / Exchanges: $0,50 per exchange

  • All of Basic plan
  • Custom ERP integration (quote)
  • Custom warehouse integration (quote)
  • Customer success manager
  • 1 license for multiple stores

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (2)

Overall rating
1.5
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 50% of ratings are 1 stars
October 26, 2024

Hello. I have reached out to the developer of this application multiple times, but I have never received a response. Despite sending several emails to different addresses, I still haven't received any reply.

La Boutique du Bracelet
France
About 2 hours using the app
June 23, 2022

This R&E app has taken our customer experience for Exchanges and Returns to the next level. By not only tracking, but also processing and automatically sending out e-mail updates to our customers, the customer is always up-to-date on the status of their Return/Exchange and doesn't have to contact us for questions, not even in case of delays. Different 'promise' settings per shipping country also ...

MR MARVIS
Netherlands
9 days using the app

Support

App support provided by Code.

Developer

Code

Frederik Matthesstraat 30, Delft, 2613 ZZ, NL

Launched

April 25, 2022

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