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A branded self-service Returns & Exchanges portal for your customers.
Turn returns into exchanges: Boost your revenue by turning your returns into exchanges, including exchanges to other products. The smoothest returns process: A branded self-service Return & Exchange portal for your customers + a simple but powerful dashboard for your team within the Shopify Admin. Plus Partner: We’ve combined our experience as a Shopify Plus Partner into a friendly-priced, plug-and-play Returns & Exchanges app for Shopify merchants.
- More exchanges, less refunds. All-in-one Returns & Exchanges solution.
- The Returns & Exchanges app makes exchanging simple and attractive.
- Plug-and-play app installed within a few minutes.
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- Aftership
- Sendcloud
- Budbee
- Klaviyo
- Monta
Categories
Pricing
Basic
$50 / month
Returns: $0,50 per return / Exchanges: $1,00 per exchange
- Plug and Play
- Unlimited exchange and return options
- Customisable customer portal
- Real-time Dashboard
- API for 3PL / ERP integration
30-day free trial
Enterprise
$300 / month
Returns: $0,25 per return / Exchanges: $0,50 per exchange
- All of Basic plan
- Custom ERP integration (quote)
- Custom warehouse integration (quote)
- Customer success manager
- 1 license for multiple stores
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (2)
Hello. I have reached out to the developer of this application multiple times, but I have never received a response. Despite sending several emails to different addresses, I still haven't received any reply.
This R&E app has taken our customer experience for Exchanges and Returns to the next level. By not only tracking, but also processing and automatically sending out e-mail updates to our customers, the customer is always up-to-date on the status of their Return/Exchange and doesn't have to contact us for questions, not even in case of delays. Different 'promise' settings per shipping country also ...
Support
App support provided by Code.
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