Reviews (27)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 28, 2024

CollabPay is easy to set up, the dashboard is easy for my payees and I to understand and audit our payments, and their support is some of the best I have ever received both from other Shopify apps and from large enterprise SaaS companies. Ben is knowledgeable, friendly and fast in handling all types of inquiries. It has been an absolute pleasure working with CollabPay and I look forward to expanding our partnership!

RepThem
United States
5 months using the app
June 28, 2024

CollabPay is intuitive and encompasses so much of the technical processes that give headaches when trying to set up an Affiliate program. I had one hiccup in the setup process and that was due to my own fault and not CollabPays, and yet when I reached out for support, Ben not only helped me in my situation but provided a great solution. It makes me very excited to keep using CollabPay.

CollabPay and Ben are both phenomenal and are worth giving them your business, my bet is on them for being the biggest affiliate program provider on Shopify. If you ever see lower star ratings and reviews in the future I'd be shocked.

Sunstone Permanent Jewelry
United States
11 days using the app
Shark Byte, Inc replied July 3, 2024

Thank you for the fantastic review!

We are always here to help, feel free to reach out at any time.

May 2, 2024

Great app, does exactly what it says on the tin and does so in a clear and easy-to-understand UI. The app allows for flexibility in setting up specific agreements with your collaborators.

The app receives regular updates and the support for this app is outstanding - Ben is always there at the end of an email to support you and goes above and beyond in helping with what you need.

YBDFinds
United Kingdom
9 months using the app
Shark Byte, Inc replied May 5, 2024

Thanks so much for the review! Feel free to contact us at any time if you need anything.

April 23, 2024

Support has been excellent and super responsive, with the developer implementing new requested features to match my needs within a day or two. The app is really powerful, and has let us build our affiliate program in a way that is both out-of-the-box and exactly to the needs of our program. We're not pigeonholed into a one-size-fits-all model like Collabs. (Aside from dealing with PayPal) the automated Stripe and PayPal payments are a massive win for our program.

Broomfitters
United States
5 months using the app
Shark Byte, Inc replied May 1, 2024

Thank you for the review.

We are always trying our best to listen to our users and improve CollabPay to meet their business needs!

If you ever need anything, reach out at any time.

January 25, 2024

Since integrating CollabPay into our business process, we've found maintaining vendor and consignor inventory to be exponentially easier. It's the exact solution that we needed for our storefront, and in the event that we have specific additional needs, Ben is prompt to respond to all our requests and concerns.

getthriftyubc
Canada
Over 1 year using the app
Shark Byte, Inc replied January 28, 2024

I'm glad CollabPay is working out so well for you.

If you ever need anything, please reach out, happy to help any time.

January 25, 2024

Exceptional support and Ben is super helpful. Really happy with this app, we have used it for a while and there is simply nothing similar. Simple to use and always willing to listen about improvements or new features.

Definitely recommended if you need a way to split royalties or profit with other parties in a simple, transparent way.

Uniqueful
United Kingdom
12 months using the app
Shark Byte, Inc replied January 28, 2024

Thank you for the review!

Please reach out at any time, especially if it's new features or API endpoints!

January 22, 2024

They helped me a lot in the payment division, they are very quick to respond and always provide a solution to my problems.

Pack Urbano
Peru
9 months using the app
Shark Byte, Inc replied January 24, 2024

Thank you for the review. Feel free to reach out at any time.

December 12, 2023

At times, we offer a pricing model that includes revenue sharing. That model works well until the client has to write a larger monthly payment because their site is growing. At that point, they feel like "there wasn't that much work done last month" or something along those lines.

CollabPay allows us to split revenue on the back end without our clients having to physically pay us. "Out of sight, out of mind" is similar to how this app operates, and all parties are happy.

We needed some customization to suit our business requirements. I was shocked and impressed when Ben addressed these needs within hours. Now, we're configured for automatic revenue splits, the customer doesn't have to "pay us" for this part of the agreement, and I don't have to dedicate resources toward manual tracking/splitting/explaining on a monthly basis.

We will definitely use this app in future websites. Ben is a rockstar and easy to work with.

Quantum USA
United States
7 months using the app
Shark Byte, Inc replied December 14, 2023

Thank you for the kind words.

I love it when features are requested as every business is unique but it's likely others will also find it useful.

Feel free to reach out if you need anything or have more feature requests!

May 6, 2022

I've been wanting an app like this for years so that we can easily pay artists and other collaborators for our projects. CollabPay has appeared and absolutely nailed it. Incredibly fast support and excited to see where things go as it sounds like they have some exciting stuff in the pipeline for CollabPay.

The Motus Projects
United Kingdom
8 months using the app
Shark Byte, Inc replied May 6, 2022

Thanks so much for your review! Great to have you on board with us and if you ever need any help, just drop us a message!

April 15, 2024

Incredible support from Ben, he is quick to respond and always super helpful.

We are a dress rental store that has dresses on consignment. This has given lenders the ability to see real time purchases and income they are due to receive.

The app has already made a massive difference in the business both on our side and for our collaborators.

Definitely recommend.

Thank you Ben

Eastend Wardrobe
Australia
About 1 month using the app
Shark Byte, Inc replied May 1, 2024

Thanks so much for the review! Feel free to contact us at any time if you need anything.