Complaint Guru

Complaint Guru

Pricing
From $20/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
5.0 (3)

Track, prioritize, and resolve customer issues in real time with a dedicated complaint page.

Enhance your customer support with a dedicated complaint page for your store. Effortlessly track, prioritize, and resolve customer issues in real-time, ensuring a seamless user experience. Customers can easily submit complaints and receive timely updates, fostering trust and satisfaction. Improve your brand's reputation and customer retention with an efficient complaint management system designed to streamline communication and resolve issues quickly. Invest in effective customer support today!

Enhance your customer support with a dedicated complaint page for your store. Effortlessly track, prioritize, and resolve customer issues in real-time, ensuring a seamless user experience. Customers can easily submit complaints and receive timely updates, fostering trust and satisfaction. Improve your brand's reputation and customer retention with an efficient complaint management system designed to streamline communication and resolve issues quickly. Invest in effective customer support today! more
  • Create a custom page for customers to submit and track complaints easily.
  • Effortlessly monitor and prioritize customer complaints for quick resolutions.
  • Keep customers informed with instant updates on their complaint status.
Highlights
Use directly in Shopify admin

Languages

English

Channels

Email, SMS

Workflow automation

Ticketing, Customer notifications, Feedback surveys, Analytics

Pricing

Basic

$20 / month

  • 250 complaints can be registered
  • No agent/staff can be added
  • No Email notifications,
  • 250 WhatsApp notifications

3-day free trial

Advance

$50 / month

  • 1000 complaints can be registered
  • 2 agents/staff can be added
  • 1000 Email notifications
  • 1000 WhatsApp notifications

3-day free trial

Premium

$75 / month

  • 5000 Complaints can be registered
  • 5 agents/staff can be added
  • 5000 Email notifications
  • 5000 WhatsApp notifications

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (3)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 6, 2024

I’ve been searching for this kind of app on Shopify for a long time! This complaint management system has transformed how we handle customer issues previously in Google Sheet. The dedicated page for submissions of complaint and tracking is so user-friendly, and it streamlines our entire process. Instant updates and prioritization features make it easy to resolve complaints quickly.

A must have for any store for better customer satisfaction!!!

Shomi Official
United States
18 minutes using the app
H3 Technologies replied October 15, 2024

Thank you for your feedback! We're glad our complaint management system has made handling customer issues easier and more efficient for you. We appreciate your support!

October 3, 2024

The app is easy to use and we were able to compile all the customer complaints in a single place. Easy to manage customer complaints in one place.

Elva
Pakistan
15 minutes using the app
H3 Technologies replied October 15, 2024

Thank you for your review! We're glad to hear the app has made managing customer complaints easier by keeping everything in one place. We appreciate your support!

October 14, 2024

EllulAfiat
Denmark
2 minutes using the app

Support

H3 Technologies can answer any questions you have about Complaint Guru.

Developer

H3 Technologies

Z-1-M, Burhani Avenue, Shahra e Faisal, Karachi, 75350, PK

Launched

September 30, 2024

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