Hulk Contact Us Form , 299 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
    260
  • 6% of ratings are 4 stars
    18
  • 2% of ratings are 3 stars
    7
  • 0% of ratings are 2 stars
    1
  • 4% of ratings are 1 stars
    13
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customization options. It's praised for seamless Shopify integration and efficient customer communication. The customer service is noted for quick responses and problem-solving. Merchants value the free plan and the ability to capture customer contact information. The live chat feature is commended for providing immediate support, making it a reliable, time-saving, and cost-effective solution.

February 25, 2020

Easy to use, although the apps performance is rubbish, I cannot reply to customers when they submit their message and I do not get any notification when a customer contacts me via the contact form. Rubbish app, do not install!

TheBajanDollShop
United Kingdom
41 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer
support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

November 3, 2019

Spent time customising the form as described, went to input code into contact us page and then nothing happened. What a waste of time. Would not recommend installing this app, find another.

Urns For Angels
United Kingdom
22 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer
support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

November 21, 2019

No, impossible to really customize . Some texts remain in English, and impossible to modify.

Beside, the look is not nice

Appareils de Massage
France
16 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer
support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

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