Reviews (302)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customization options. It's praised for seamless Shopify integration and efficient customer communication. The customer service is noted for quick responses and problem-solving. Merchants value the free plan and the ability to capture customer contact information. The live chat feature is commended for providing immediate support, making it a reliable, time-saving, and cost-effective solution.

August 29, 2019

Love this app its very helpful and easy to use thank you so much love that its a freebie too, 5 stars from me

Stormie.D's Cupcakery
Australia
About 6 hours using the app
HulkApps.com replied August 30, 2019

We are so grateful for your kind words. Thanks for sharing your review with us and other store owners.

Edited March 2, 2021

Great product, a vast improvement on the standard contact page in Shopify which is very basic. Also fantastic service. It didn't load on my theme using the standard installation, so I logged a ticket (they have a facility to do this from within the app) and within an hour they had looked at it and resolved it. Very pleased to be using this now. The reporting on it is great as well, something I didn't think I wanted but it so handy now I have it.

Dive Light Shop
Australia
About 4 hours using the app
HulkApps.com replied March 2, 2021

Hey there, thanks so much for the review; we're so happy to hear you're loving our Contact Us app! We love the reporting feature and are glad you've been utilizing it. :-)

You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

August 3, 2021

Simple and flawless. Add to that I had issues upon installation and contacted the developer. They had it fixed within an hour! Amazing customer and tech support!

Green Acre Homestead
United States
About 4 hours using the app
HulkApps.com replied August 4, 2021

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

Have a beautiful day!

June 8, 2022

Customer service is excellent! Any time you have a problem takes few. minutes and they will try their best to help you with it!

MyCraftyLodge
United Kingdom
About 3 hours using the app
HulkApps.com replied June 21, 2022

We are more than happy to help you on this journey as well as being grateful for these kind words!

January 15, 2019

How can a form application NOT allow you to embed a link - OR - Separate name into First Name and Last Name???

Smart Alex
United States
About 3 hours using the app
HulkApps.com replied March 7, 2019

Hi there. This app is simple and for beginners. If you need more help, please see our Form Builder app that offers you a lot more features. We are happy to help out with any other help you may need. Thank you.

Edited November 29, 2020

The best customer service, support staff Heena Rajput even amended my shopify page so it worked! Extremely happy, would recommend her app and service to anyone that needs a contact us captcha form. It works really well

Unique Living Newcastle
Australia
About 2 hours using the app
HulkApps.com replied November 30, 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

May 17, 2020

Phenomenal is the only word that describes this app. I searched for other apps that can build a form without a watermark and this was the only option out there for free :) Very impressed and eased the stress of installing and uninstalling multiple apps.

WeBuildBusinesses
United States
About 2 hours using the app
HulkApps.com replied May 18, 2020

Hi there! Thanks so much for taking the time to leave us a review. We love the fact that it has everything you needed without having to look for other options. We appreciate the kind words. :-)

April 2, 2020

Just started using it, I like the ability to be able to specify a custom email address, plus the ability to add custom css.

jenningsrugs
United Kingdom
About 2 hours using the app
HulkApps.com replied April 3, 2020

Thank you so much for leaving us an awesome review! We are so glad to see you utilize the custom CSS feature in our app.

Please check out our Form Builder app when you can, it has some really useful features! Feel free to contact us whenever as we are always standing by to help.

November 19, 2019

I'm very happy with the App. Its very easy to manage and so far I#ven't got any problems. Short: its great.

Reitsport Brunken
Germany
About 1 hour using the app
HulkApps.com replied November 20, 2019

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to work around with our simple app! We appreciate the kind words. :-)

February 25, 2020

Easy to use, although the apps performance is rubbish, I cannot reply to customers when they submit their message and I do not get any notification when a customer contacts me via the contact form. Rubbish app, do not install!

TheBajanDollShop
United Kingdom
41 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer
support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.