Reviews (1,265)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual translation capabilities, essential for global audience outreach. They praise its user-friendly interface, high-quality translations, and responsive customer support. The app offers extensive customization options, seamless Shopify integration, and does not compromise site performance. It is considered cost-effective and continuously updated with new features to meet the latest e-commerce trends.

April 13, 2020

I would definitely recommend this app.
Easy to install and use.
Super helpful customer service.

Endelea
Italy
Over 2 years using the app
February 14, 2021

I had a problem with the code. I contacted them & their response is fast & they solved it really fast within a day. Very much appreciated

Romiflo
Italy
About 2 years using the app
October 8, 2020

I use this app for my translation from english to french and it is very efficient. Sometimes I'm having troubles finding the sentence or words to translate inside the app system but the support service is always available and incline to help me very quickly. I recommend

Rivieras World
France
Almost 2 years using the app
September 28, 2021

Used this app for half a year and suddenly stopped working for a day. No translations showed up when clicking language. Shopify said that it was the developers problem. The developer replied back about 6 hours later saying it was shopify's issue, and worked with shopify to have the translation running again by night time. So must commend them on that. Besides this - the app has been very stable, easy and intuitive to use. But very cumbersome and slow when it comes to making edits or finding data. Besides the 'product' data, nothing is searchable: product variants, categories, pages, blogs, etc... You need to click next 1 by 1 through lists which only show 5 data points at a time. We have 300 products x 10 options each = that means a list of 3000 options to wade through, 5 at a time and takes ages to get anything done if we added a new item or changed an option name.

Regency Spices
Hong Kong SAR
Over 1 year using the app
May 19, 2022

The app is a great tool to handle translations. It just needs some time to find the right default sentences if your store gets more complex. Support i would give 11 out of 10

ROOQ
Germany
About 1 year using the app
April 8, 2021

I had some doubts about how to access some texts to translate them, in addition, I wanted to put the language selector in the header and they solved everything for me! Very happy with this app.

Ángel Infantes
Spain
11 months using the app
March 16, 2022

Had some issues. Got contacted by the team and been offered a good solution. They handle feedback constructively.

Autosport Fashion Brands
Netherlands
9 months using the app
May 20, 2020

I used this app to translate my professional website in 4 languages. It worked ok, and needed some help with the final touches. Got very quick reply, within 10 minutes ! That was great and the suggestions worked ! Thank you Rado

Double Helix Water
Belgium
7 months using the app
Edited April 26, 2021

Absolutely recommended! Translation Lab makes your website translation easy. Thanks to the organization of the app you'll be able to translate your website page by page, product by product. Also, if you need to change your store's theme you can migrate your translation and make sure you don't lose all your work. Support service very helpful and efficient.

Gipron Poles
Italy
7 months using the app
Edited May 28, 2020

Sehr angenehm, dass es Texte auch automatisch übersetzt. Es könnte jedoch etwas übersichtlicher aufgebaut sein. Der Support ist perfekt

LoveDoll
Germany
3 months using the app