Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and accurate in providing translations, aiding in catering to a global audience. It offers customization for maintaining brand voice and style, and can translate content, currency, and Metafields from third-party apps. It integrates well with Shopify stores and has responsive customer support. Merchants value its affordability and efficiency, as it stores translations in Shopify, ensuring no site speed impact.

March 21, 2024

When I have had an issue with a particular translation or formatting I have had a 5* response from the T Lab Support Team (Dimitar, Todor and Lina). In fact I have never had better support from any other service and I can't recommend the team highly enough.

Vintage Sewing Pattern Company
United Kingdom
About 2 months using the app
March 14, 2024

Their customer support is the best among the other app developers, hands down. Whatever problem we had they answered pretty soon, and helped as much as they could. They even checked the codes of our theme, even tho it is not their task. A big thank you to Dimitri and all the others at the team! :)

Club Shoes Relics
Spain
16 days using the app
February 7, 2024

Loving T lab since the day I downloaded it. Intuitive and very helpful customer support.

SQUID window textiles
Belgium
Over 2 years using the app
January 18, 2024

I give 5 stars because the developers do try their best, the customer service is fast, kind, patient and helpful and the Pros, which are that the app works generally beautifully as far as I can tell and it's reasonably priced.

But not everything is peachy and rosy, the Cons mostly revolve around Judge.me, this may be more the fault of Judge.me than T Lab, but as it may.. reviews have to be manually updated PER LANGUAGE every time you receive new ones, and just as bad, if you use "review grouping" in Judge.me as I do, the system is going to multiply however few reviews you have into thousands, meaning that translating only around 350 shop-wide reviews ends up taking around 20 hours, per language.

Still, I tried quite a few of the most popular translation apps before this one, and this one so far balances price, quality and usability the best. I'm staying :)

Abysm Internal
Canada
About 1 month using the app
February 20, 2024

Extremely good app. For the support, I won't have room to fit all the praise. They really solved a very complicated problem that Shopify did not want to deal with at all, even though the problem, as in most cases, was with them. In short, I will say for everyone who has a problem with part of the translation of their theme (because of the small base of languages supported by Shopify 32.) This is your App and team of developers and support. Special thanks to Dimitar and his colleagues from the development and programming department.

bvseductive
Bulgaria
4 days using the app
April 3, 2024

They are really good partners. They are very good at solving problems and helping. I definitely recommend

VARY FITS
Germany
Over 1 year using the app
April 25, 2024

Good app and very good support. Thanks.

Kuori Barcelona
Spain
12 months using the app
December 26, 2023

T Lab is an exceptionally user-friendly translation app for Shopify stores, and it stands out as the best option in terms of performance and affordability. With T Lab, I can easily translate everything visible on my store's front page.

The support team at T Lab is highly dedicated and responsive. Even on Christmas day, Dimitar (the name displayed on the chat widget) was working diligently with me to resolve a media translation issue. I am truly impressed with the T Lab team and extend my best wishes to Dimitar.

Unihertz
Hong Kong SAR
Almost 2 years using the app
March 15, 2024

We think it's the best app for translations.
Assistance is always punctual and quick in finding solutions. Exceptional. We recommend it to everyone. A thousand thanks.

Drinkshopstore.com
Italy
28 days using the app
February 23, 2024

Awesome, quick replies, very helpful, super useful app as well

Aesthetic Acres
Canada
About 1 month using the app