Reviews (1,273)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient multi-language translation capabilities, enhancing the international shopping experience. It's noted for its affordability, user-friendly interface, and features like real-time translation and extensive language support. The app integrates smoothly with Shopify, offers fast performance, and receives regular updates. Merchants also praise the responsive and effective customer support team, making it a valuable tool for expanding global market reach.

April 22, 2020

The best thing of this app is the people who is behind it. Specially Todor, who is always helping you, and the answer is always very quickly.
I recommend it 100%

Shop Bodegues Ca N'Estella
Spain
About 1 month using the app
September 16, 2020

Helpful team available to get the best for your shop. Translation background is not very easy but do the job perfectly. competitive price for translation

Loëla
France
About 1 month using the app
May 28, 2020

I used the app to manually translate 3 languages, and I did it easily. The Customer support is very kind. It would help to have automatic html customization instead of adding manually (to show the formatted text) thanks!

Stefania Pochesci
Italy
28 days using the app
May 30, 2022

I tried lots of translation apps maybe almost everything.
Some of those are unstable or bad customer experiences or lack of functions. I decide to go simple and affordable. If you think same this is best app. Don't go around to waste time.
This app still need some automatic functions. But I am good now.

EmpressKorea
Macao SAR
22 days using the app
January 13, 2020

I used this app to help to add a new language to my store. I had no issue at all to set up everything. I also translated my own part I wanted to. Very genuine one! Well done guys!

Natural Tendance
France
12 days using the app
July 28, 2022

The app works great from english to greek ! Thank you for all your help.
Manage to translate check out and more.

www.teoshop.gr
Greece
6 days using the app
Edited August 14, 2020

Note you need to pay to have your content translated automatically - I would probably have needed to pay 30€ to have my website translated into 1 other language, so I decided to uninstall the app. The translation is made using google translate, it wasn't bad.
Also note if you make changes to your original text, the translation will not update automatically.
The app designers are helpful and very reactive.

Umya jewelry
Belgium
6 days using the app
Sherpas Design replied August 16, 2020

Hi Ushas,

Thank you for your review!

Translation Lab uses the Google natural language recognition AI to automatically translate your store. This AI costs $10 per 500K characters. We charge $9.99 per 300K, which means that our margin is $4. Out of the $9.99 Shopify take $2 so our margin is reduced to $2.

Given the bills we pay to AWS for our computing resources and our development team salaries I hope it is clear that the automatic translations cannot be provided for free or for less that they cost right now because even now we are paying out of our own pockets to have the app do what it does.

When you go to the Translate page in the app you have a Scan button which will process the information in your store and provide you with an estimate of how many characters you need to translate your store and thus what the cost will be. I do think that $30 is a pretty good price for having your whole store translated.

Regarding having your content changes translated automatically, we have not implemented this on purpose. We prefer for the store owner to know exactly how many characters are needed and what the cost will be before they hit the Translate button instead of all this happening behind the scenes and charges being applied to the store.

I hope this information is useful to anyone using the app.

June 17, 2020

Translating my site into Swedish was easier than with the two previous apps I tried, so helpful that it is working with the native Shopify translation. Comprehensive - and the support was quick, friendly and professional!

Emma Prowse
Sweden
About 6 hours using the app
Edited January 28, 2021

UPDATES...i WAS HELPED BY Miken THE APP DOES WHAT'S SUPPOSED TO DO THANX DEVELOPERS, I recommend it,, follow the instructions if decide to uninstall the app thanx

Te Divina
United States
9 minutes using the app
Edited June 4, 2021

Great service from Max from the Lab, and he also told me to reach out with a ticket before leaving this app. So, if you wanna try it you now know that at least they have good customer service and that's a plus!

MEMOAIR
Sweden
5 minutes using the app