Reviews (1,272)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual translation capabilities, essential for global audience outreach. They praise its user-friendly interface, high-quality translations, and responsive customer support. The app offers extensive customization options, seamless Shopify integration, and does not compromise site performance. It is considered cost-effective and continuously updated with new features to meet the latest e-commerce trends.

Edited January 11, 2022

Quick reply and perfect advise, a pleasure as everytime I contact with Sherpas team. Thanks Lina....

Sign24h
Spain
8 months using the app
February 28, 2022

Im gonna make it short for you guys: Its the best translation app you can find in shopify store. They have great features, so you can translate your store easily, plus, their customer support is just amazing, very responsive, solid knowledge and always available to help ! Look no further guys !!

Shoppiby
France
8 months using the app
Edited July 13, 2021

UPDATE JULY 2021: The 5-star rating is WELL DESERVED. I continue to contact customer support for updates and tweaks to our website. The app works seamlessly and the customer support is FANTASTIC. We are very happy with our app choice and it is great to know that the team is always ready to help out! 5-STAR APP & 5-STAR SERVICE!!! September 2020: I used this app so that I could merge 2 websites into one website. The implementation was very easy, and I am speaking as someone who is not a programmer. There were a few things deeper within the website that I could not do so easily. A couple of emails and a fantastic explainer video, and then I could complete the task. All in all a very impressive app and operation. Many thanks to Max!

SkiGala
Austria
8 months using the app
December 17, 2020

At first, it seemed complicated to set up the translations but then I had no problems. Before this, I downloaded several translation apps and I can say that this is undoubtedly the best! Really efficient and fast customer service. Absolutely recommended

Angela Pinto
Italy
8 months using the app
Edited April 27, 2021

La aplicación funciona genial y lo mejor de todo es su soporte de asistencia. En menos de 24h nos resolvieron todas las dudas y problemas que teníamos. Recomendada 100%

B de Benito
Spain
8 months using the app
Edited June 2, 2021

Easy to use and does exactly what is suppose to do. Needed help to fix a bug at checkout and they fixed it for me. Would be nice to be able to jump from first page to last when looking for something.

Espace Meuble
Canada
8 months using the app
Edited February 19, 2021

FANTASTIC SERVICE!! The team at Sherpas Design helped me a lot by implementing a custom solution. They were really helpful and nice to communicate with. Can totally recommend working with them and their software!
Update: Today, I had the pleasure of getting in contact with the customer support once more and I was blown away by how quickly, easily and kindly my problem was solved!! I had picked my brains for hours before trying to find a solution, and Max solved it for me in minutes! Thanks again, lovely to work with you guys, keep up the good work!

Youth United Apparel
Germany
8 months using the app
May 4, 2022

Veeeeeery eeeeeeeeasy to use and veeeeeeeery helpful support Thank you very much. There was a problem with translation switcher and i could solve it with the support team in few minutes

EL HAMUN
Germany
8 months using the app
December 15, 2021

First of all, customer service is great! Prompt, courteous and helpful. App works great even though you have to tweak here and there but that's expected. Unlike most other apps that charges a monthly fee that becomes monthly expenses, Translation Lab charges by the words translated for you, so only a one-time fee. Of course, they have upgraded service as well, which I will consider once the volume picks up but for now, as a starter, it's the best option.

RainNest
United States
8 months using the app
November 28, 2020

Great app for translating with a free plan available. Also, the support is super quick and helpful!

SurfPerna
Croatia
8 months using the app