Contlo ‑ Marketing & Helpdesk

In starting this app was good there was account manager to solve all the queries but now they have just normal support which replies in 3 to 4 days. There are lot of bugs which can give your business a huge loss so stay away from this app.

Horrendous Client Support. Good Product coupled with Absolutely Poor levels of service and support.

Think twice before implementing because transition of any CRM takes lot of other efforts. Once you are IN, transition will be a pain anyways.

We've been using Contlo for over a year now and it has been a great marketing tool for us. Their customer support is very responsive whenever we have any issues and they have pretty good set of features in built so we dont have to juggle too many apps. Very useful and definitely delivers a good ROI.

We use Contlo extensively for our customer retention strategies. The platform is easy to navigate, offers integration with a lot of applications and support multiple channels of communication. Contlo team is always there to extend support and help.

Contlo help in actual to increase retention they have experienced team member that look up to your account and guide what to do

Contlo has been a great tool for us primarily in the space of retention marketing. It's very helpful to have the automations and the kind of integrations Contlo has with different communication platforms so we don't need individual apps for everything. It's a great one stop shop. In case there is any tech issue, the team too is very quick to help.

We were initially using separate Apps for Email and WhatsApp marketing and were hesitant to completely move to a single App. But since we moved to Contlo our retention has improved by leaps! and We have also been very happy working with the super helpful and efficient team who are quick to respond and take the initiative to direct us the right way to get us using all the various features available on the App. A special thanks to Suraj for always readily helping us when we are stuck. You won't regret moving to this App.

We highly recommend Contlo marketing app. Its user-friendly interface and robust features including campaign management, automations, and analytics are really useful. The support team has been extremely helpful with all our requests.

I highly recommend Contlo as it is highly intuitive and super user-friendly. The features and integrations with platforms like Razorpay and Shopify make the customer experience super seamless, leaving less space for leakages in communication, helping small businesses like us to really connect with our audience effectively.

The Contlo team is really hands-on and ensures quick troubleshooting and doubt clarification. They are an amazing team to work with! I'd definietly recommend Contlo to anyone who is in the market for an e-commerce marketing tool.

This company is a waste of money. They have given a lot of hope to SMEs but be careful as they can lead you into legal issues. They cannot sync data back with Shopify. If you send emails to people who haven't opted in, they will target you, not the company. There are some very unskilled people in India who don't know how to develop software. They keep the data on their side, making it almost impossible to move away from them because they don't sync the data back to the user.