Powerful new features, services and plugins for your Shopify store

All Apps / Customer service / Merchant Mail

Merchant Mail

Merchant Mail

Developed by Conversant Commerce

Get
Price: Free – $15.00 / month Free Trial: 14 days More info
  • Cut your customer support time in half
  • See relevant customer and order information in Gmail
  • Thrill customers with quick support

Conversant Commerce helps you save time on customer interactions by allowing you to manage your business within Gmail.

We show the relevant Shopify order and customer information within Gmail alongside the email from a customer. This lets you respond to the most common customer requests in just a few clicks.

When you're reading email from a customer, we automatically identify the Shopify customer and order being discussed. You no longer have to look up the customer or order in Shopify. All the information you need is presented within Gmail, with no extra effort. This cuts down on guesswork and saves time.

You can also perform the most common order management operations. From capturing payments to canceling orders. You'll find yourself using the Shopify admin less frequently because all your customer interactions can be handled entirely within Gmail. With Conversant Commerce, you can delight your customers by responding in record time.


Features:


  • Order management

    • Cancel orders

    • View payment details

    • Restock items

    • Archive orders

    • Unarchive orders


  • Payment management

    • Capture payments

    • Refund payment


  • Fulfillment management

    • Fulfill orders

    • View fulfillment details


  • Customer management

    • Edit customer details

    • View all orders

    • View all payments

    • Create new customers




Works with both the consumer version of Gmail and Google's G Suite for Business.

What will you do with all the time you save?

Get started by clicking the "Get" button above.

Merchant Mail reviews

  1. 5 stars (1 review)
  2. 4 stars (0 reviews)
  3. 3 stars (0 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (0 reviews)

So far so good. I was a little hesitant because there were no reviews, but the developer fixed an issue for me and I was up and running. I installed this app for all my customer service reps and now they don't have to switch back and forth between gmail and shopify. It's reduced their complexity and that reduces the time it takes to make customers happy. Definitely recommend!

posted
Get
Free – $15.00 / month

We offer a free plan that lets you view your Shopify store data within Gmail. Our paid plans provide access to our time-saving features and allow you to link additional Gmail accounts to your store.

All of our paid features are free to use during a 14-day free trial after installing our Shopify app.

More pricing details here.

14 days

Requirements

Gmailfree

Screenshots

  • Large
  • Thumb
  • Thumb
  • Thumb

Integrations

Gmail
GSuite
G Suite

Are you a developer? Become a Shopify Developer or submit your app.