Turn contacts into customers
Capture your “Contact Us” form submissions, create new customers and convert the messages into a conversation.
Spend less time sending emails
Receive notification of new messages. Then respond to all of your conversations from the inside your store’s admin, on your time.
Send targeted messages
Start a conversation with your customers and they'll receive and reply to your messages via email. No more answering individual emails.
What is Conversations?
Conversations allow you to communicate with your customers in an organized and easily searchable interface.
When a potential customer submits a question on your “Contact Us” page, Conversations will retrieve and convert the communication into a text message-like thread.
We’ll send you a notification letting you know that a new conversation has been created. Simply log into your store to reply!
Customers will be able to receive and reply to messages via email.
Easily search, organize, and respond to your customers and make the most of every sales opportunity with the Conversations app.
Shopify Contact Form Integration
Capture your “Contact Us” form submissions and convert the messages into a Conversation.
Send Targeted Messages
Start a new Conversation from the inside the Shopify admin and they'll receive and reply to your messages via email.
Share and receive important images or PDFs with your customers.
View Important Customer Stats
See how much a customer has spent, location, and total purchases when sending messages.
Mask Your Private Shop Email Address
Your Shopify notifications will no longer contain private email addresses that can become public or possibly spammed.
Custom Auto-Reply Messages
Add a custom confirmation message sent to potential customers when they submit a form on your site. (Paid Feature)
Automatically convert your shop's Contact Form submissions into customers. (Paid Feature)
Custom Branded Emails
Add a custom header and footer to your emails to promote your brand. (Coming Soon)
Create, organize, and store important Conversations into custom folders for future reference. (Coming Soon)
- Contact Form
Includes 1 Operator
Import 250 Customers
Send Unlimited Messages
Includes Lite plan
Import 2,500 Customers
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
I was looking for an easy way to communicate with my customers without having to filter through all the random e-mails, marketing and SPAM. This app is a must have!
Hi, I don't normally write a review but I had to do that with this app. It's super easy to install and the best part of app is Nathaniel. He always does his best to help you out with anything you may have. Even on the weekends. I really appreciate it as a new store we couldn't wait for weeks to set everything up and Nathaniel answered back us the next day. And the issue was sorted out. Can't wait for image attached as a new feature. Thanks
Super easy to install! Now all of my contact form messages are saved in my Shopify admin! Great app!