Reviews (127)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and automation of ambassador management tasks. Unique features like allowing ambassadors to set their own promo codes are valued. The pay-per-sale pricing structure is seen as beneficial, particularly for small businesses. Support is praised for its responsiveness, and the app has reportedly helped increase sign-ups and sales.

June 22, 2021

great app for building an ambassador program quickly terrible at help;inh manage your ambassador community

J & K Distribution Co.
United States
Over 2 years using the app
ConvertOut replied July 15, 2021

Thank you for your review! I'd love to help you more - please email us at support@convertout.com

May 16, 2023

Good and simple to use app, I gave it 4 star rating because it is a little expensive and I think the Growth plan should be reduced to $14.99/month or max $19.99/month.

Studio Trap
United States
Over 1 year using the app
ConvertOut replied May 18, 2023

Thank you for the feedback! We appreciate your inputs!

May 17, 2021

so far so good. just started using and it's asking me for a review! Would like to test it out some more

Camria Loungewear
Canada
8 months using the app
November 27, 2021

it was an easy setup. I still need to wait to see if the app is worthy of 5 stars. I tried several others and set up alone discouraged me.

G-Squad Fashions
United States
About 2 months using the app
ConvertOut replied November 27, 2021

Thank you very much for taking the time to provide feedback! We are grateful for your efforts. If you have any questions concerning the app, please contact us. Send your questions to support@convertout.com.

July 15, 2023

Seems to be very easy to set up. Did it all in about 10 minutes, and I we will see how it works out!!

JAB 2.0
United States
About 1 month using the app
ConvertOut replied July 17, 2023

Awesome!! Welcome aboard and all the best to your program!!

October 7, 2022

Great app. thus far, just started using it! Only thing I don’t like is that the commission that is paid out also pays out on shipping & taxes.

Blush Lotus
United States
8 days using the app
ConvertOut replied October 8, 2022

Update: You can change this by checking a box in settings. See this help document: https://help.convertout.com/article/46-how-to-calculate-commission-from-subtotal-instead-of-total or you can contact our friendly support! We're here for you :)

Thank you so much for your review! We keep things simple by calculating based on the order total by default, but you can change this.

Please let us know if you need anything :) best of luck with your program & store!

November 11, 2021

No comment at this time. Will submit comment at the appropriate time after the app has been tested to work.

Polipop Kids
United States
About 7 hours using the app
ConvertOut replied November 11, 2021

Thank you for taking the time to write a review. We wish you the best of luck with our ambassador program!

January 8, 2023

Very easy and straightforward. One VERY important aspect is missing: ability to approve brand ambassadors as so not anyone can just join and give themselves discounts.. It needs to be by approval only..

Double XX Collection
United States
30 minutes using the app
ConvertOut replied January 9, 2023

Update: This feature is now live! Please see our help doc here on how to use it https://help.convertout.com/article/53-how-to-require-approval-for-ambassadors or contact our support team and we'll help you out!

We're glad you find out app easy to use - that's our goal! We appreciate your feedback a lot and we'll forward it as suggestion for improvement. Thanks again!