Convi ‑ AI Support Chatbot
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Featured images gallery
AI chatbot that answers customer support questions 24/7. Helps reduce ticket volume automatically.
Convi is a no-code AI chat application that provides automated customer support. The chatbot learns from your store's products, policies, and FAQs to answer common questions around the clock. Customers can also use the chat to find products and check for availability. This allows your support team to focus on complex inquiries. The app features a quick one-click setup process and the AI begins learning from your store data immediately after installation.
- Answer questions instantly using AI trained on your store's own data.
- Provide 24/7 support and resolve common questions on orders, shipping & returns.
- Help customers find the right products with a built-in product search.
- Let AI handle first-line support; escalate complex issues to your team's inbox.
- Support your global customers by chatting in multiple languages automatically.
Languages
English
Works with
- Shopify Admin
- OpenAI
Categories
Real-time messaging
Automated responses
Channels
Workflow automation
Pricing
Free
Free
Features
- 100 AI agent replies per month
- Unlimited product catalogue
- Answer based on product & store data
- Native Shopify integration
- Multilingual responses
Starter
$19 / month
0.03 per extra AI replies
Features
- 1,000 AI agent replies per month
- Handover conversation to human
- Custom Instructions & Prompts
- Custom FAQs
7-day free trial
Growth
$99 / month
0.025 per extra AI replies
Features
- 10,000 AI agent replies per month
- WhatsApp Integration (coming soon)
- 30-min setup meeting
7-day free trial
Scale
$499 / month
0.02 per extra AI replies
Features
- 100,000 AI agent replies per month
- Private API Key
- Dedicated success manager & SLA
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (11)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
The support from this app is unmatched. I am absolutely pleased with Shawn best agent of the whole year
Thanks Dela, outstanding customer service—they truly went above and beyond to assist me.
ottima esperienza con Shawn, veloce nelle risposte e molto disponibile. Grazie del tuo intervento.
Support
App support provided by Convi.
Resources
Launched
June 26, 2025 · Changelog
More apps like this
