Convi: AI Chat, AI Agent, FAQ
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No-code AI chatbot builder: cleans inbox, builds FAQs with AI agents, acts as AI shopping assistant.
Convi is a Generative AI Chat bot that handles your store's FAQ, helpdesk, help center and contact us forms for free 24/7 (You can confirm manually). The AI agent learns from your products, policies and knowledge base in one click, then answers customer questions like a real shopping assistant. Replaces your help desk, contact us page and FAQ section with one chatbot. Multilingual. No code. Setup in 60 seconds. The AI chatbot escalates complex tickets to your team so you focus on what matters.
- Answer questions instantly using AI trained on your store's own data.
- Provide 24/7 support and resolve common questions on orders, shipping & returns.
- Help customers find the right products with a built-in product search.
- Let AI handle first-line support; escalate complex issues to your team's inbox.
- Support your global customers by chatting in multiple languages automatically.
Languages
English
Works with
- Checkout
- Shopify Admin
- Gorgias
- OpenAI
- Zendesk
Categories
Real-time messaging
Automated responses
Channels
Workflow automation
Pricing
Test only
Free
Features
- Unlimited test chats - No live access
- Unlimited product catalogue
- Answer based on product & store data
- Native Shopify integration
- Multilingual responses
Starter (Tier 1)
$19 / month
or $190/year and save 17%
Features
- Live widget on storefront
- 50 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
7-day free trial
Starter (Tier 2)
$49 / month
or $490/year and save 17%
Features
- Live widget on storefront
- 150 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
7-day free trial
Starter (Tier 3)
$99 / month
or $990/year and save 17%
Features
- Live widget on storefront
- 350 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (11)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Great support in helping with a minor customisation plus they respond well to feature suggestions which is good.
The support from this app is unmatched. I am absolutely pleased with Shawn best agent of the whole year
Thanks Dela, outstanding customer service—they truly went above and beyond to assist me.
Support
App support provided by Convi.
Resources
Launched
June 26, 2025 · Changelog
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