Convi ‑ AI Assistant & Chatbot
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Boost conversions and automate customer chat with Convi, your AI-powered shopping chatbot assistant.
Convi is your AI-powered Shopify chatbot assistant that automates support and drives sales through smart chat. Instantly chat with customers, answer product questions, recommend items, and assist with order tracking 24/7. With live chat, automated chat flows, and intelligent chatbot responses, Convi reduces support tickets, boosts conversions, and enhances customer experience. Easy one-click setup lets you turn every chat into a sales opportunity.
- Product Recommendations – Suggests relevant products based on customer needs
- Order Tracking – Real-time order tracking directly through chat
- Easy Shopify Integration – One-click setup to integrate seamlessly with Shopify
- AI-Powered chat bot – Automated responses to customer inquiries, 24/7
- 24/7 Availability – Always-on support to assist customers any time of the day
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- OpenAI
Categories
Real-time messaging
Automated responses
Channels
Workflow automation
Pricing
Free
Free
- 100 AI agent replies per month
- Unlimited product catalogue
- Answer based on product & store data
- Native Shopify integration
- Multilingual responses
Starter
$19 / month
0.03 per extra AI replies
- 1,000 AI agent replies per month
- Handover conversation to human
- Custom Instructions & Prompts
- Custom FAQs
7-day free trial
Growth
$99 / month
0.025 per extra AI replies
- 10,000 AI agent replies per month
- WhatsApp Integration (coming soon)
- 30-min setup meeting
7-day free trial
Scale
$499 / month
0.02 per extra AI replies
- 100,000 AI agent replies per month
- Private API Key
- Dedicated success manager & SLA
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (6)
It’s straightforward and simple to set up, easy to understand, and eliminates the hassle of responding to repetitive questions.
We are a newly formed business. On our research to find an Ai Chatbot for we found Convi. We started with a Free Plan and from the get go the support and service was excellent. Dela has been amazing and so willing to help. (Shout out to Dela). They customised the look to be based on our brand and assisted us with knowledge base for FAQ's. Looking forward to see what more Convi has to offer.
Setup was quick and easy, and the team behind this app is amazing. They truly go above and beyond to help. We haven’t tested everything yet, but the support and experience so far have been excellent!
Support
App support provided by Convi.
Or visit their support portalResources
Launched
June 26, 2025 · Changelog
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