Convi Helpdesk & AI Chatbot
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Improve conversions, streamline conversations, and enhance convenience with Convi AI chat bot
Convi is your AI-powered shopping assistant that automates customer support and drives sales via powerful chatbot. Answer product questions, recommend items, assist with order tracking, and engage in chat—24/7. With easy one-click integration into your Shopify store, Convi reduces support tickets and helps improve conversions. Focus on growing your business while Convi handles customer interactions, enhancing your customer experience and boosting efficiency effortlessly
- Product Recommendations – Suggests relevant products based on customer needs
- Order Tracking – Real-time order tracking directly through chat
- Easy Shopify Integration – One-click setup to integrate seamlessly with Shopify
- AI-Powered chatbot – Automated responses to customer inquiries, 24/7
- 24/7 Availability – Always-on support to assist customers any time of the day
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- OpenAI
Categories
Real-time messaging
Automated responses
Channels
Workflow automation
Pricing
Free
Free
- 100 AI agent replies per month
- Unlimited product catalogue
- Answer based on product & store data
- Native Shopify integration
- Multilingual responses
Starter
$19 / month
- Everything in the Free plan plus:
- 1,000 AI agent replies per month
- $0.03 per reply for additional usage
- Set custom branding
- Custom instruction & prompt
- Custom FAQ knowledges
- Handover to a human
7-day free trial
Growth
$99 / month
- Everything in the Starter plan plus:
- 10,000 AI agent replies per month
- $0.025 per reply for additional usage
- 30-minute Setup demo session
- External URL knowledges (Coming soon)
- WhatsApp integration (Coming soon)
7-day free trial
Scale
$499 / month
- Everything in the Growth plan plus:
- 100,000 AI agent replies per month
- $0.02 per reply for additional usage
- Customized features & functions
- Dedicated success manager & SLA
- Private API Key
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (2)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Very easy to use. We installed the app and set it up within a few minutes. We plan to keep using Convi to monitor the results and responses. I'll update this review later.
Really Great app, Very high Value great minimalist design and very responsive customer support
Support
App support provided by Convi.
Resources
Launched
June 26, 2025 · Changelog
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