Reviews (22)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
May 2, 2023

Their customer service has went above and beyond to help me make my dream contact us page, I highly recommend this app.

Kitchen Power Pop Ups
United States
3 months using the app
November 28, 2023

great app, was easy to implement the form in my shop. customer service via email was quick and helpful. recommend!

magic baby products
Netherlands
About 1 month using the app
CloudPlug24 replied November 29, 2023

Thank you very much for your kind work, we are always here to serve you the best!

May 2, 2023

I looked around for a while trying to find an app that would work for my Wholesale application form. Basically, I needed a customisable form that would allow me to approve customers and automatically assign them a tag. This app does all that and more! The customer service is excellent and they will help you if you can't figure something out. I'm very happy with this app!

Wilderness Lab
Australia
22 days using the app
July 12, 2023

Great support. They handled my questions very quickly. The App works. It is easy to set up the forms.

Mesa Skate Supply
United States
9 days using the app
CloudPlug24 replied July 30, 2023

Thank you for your sharing feedback! We are here for any further assistance needed.

Edited July 29, 2023

The tech help was prompt and excellent. At first I thought my request was not possible but after a chat with this team, my problem was solved.

Also, the support goes beyond simply providing direct support. The team follows up with inquiries to make sure their solutions meet my needs. Very prompt and reliable. I highly recommend this app.

Instructional Concepts
United States
8 days using the app
December 7, 2023

We had no trouble setting up our own forms and following their instructions. Still, there were a few adjustments, around 3-5, where we needed help. The team managed to fix our issues within minutes or hours each time. These tweaks involved problems like spacing between letters on the form and a slow-loading page with forms. Fortunately, all the problems got resolved instantly.

Benhalex
United States
6 days using the app
September 12, 2023

The support is perfect

The app is very intuitive and with a very friendly interface. I loved the support team, they help you in a very agile way and they explain and solve anything you need.

BIKEHOUSE
Colombia
6 days using the app
CloudPlug24 replied October 4, 2023

Thank you so much for your kind words. We are always here to serve you best.

October 2, 2023

Wonderful! Not only is the product straightforward and easy to use, the support team is incredibly kind, responsive, and competent. We had an issue with implementation and they solved it in a matter of hours! Very pleased so far.

Different Roads
United States
5 days using the app
November 24, 2023

Lost out on $5000 worth of business as the app stopped sending the forms to my email.

Perth Cake & Cookie Co
Australia
3 months using the app
CloudPlug24 replied November 26, 2023

Hey, As checked and updated you that you were manually unsubscribed from our email, that is the reason for not receiving the email. It was not our application bug.

March 26, 2023

This app is just outstanding. Really well thought out, easy to use, lots of flexibility. We were able to create a detailed registration form to replace Shopify's native one. Form submission results get sent to an email address, get stored in the app itself and can also directly populate a customer record. Really impressed with the feature set and the designers were incredibly helpful in assisting with some issues and customizations. As good as it gets!

Creative Pro Hair Tools
United States
3 days using the app