Reviews (1,109)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for significantly boosting site speed and SEO by automating image optimization tasks such as compression, renaming, and ALT text addition. They report up to a 25% increase in website speed and appreciate the automatic optimization of new images. The app also features user-friendly tools like before-and-after sliders to show compression effects and maintains high image quality post-compression. Additionally, responsive customer support enhances the user experience, allowing merchants to focus on other business areas.
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In order to show that it has any value, like any other service in 2020, it has a free version. However, to see the value, it forces you to *manually* point and click 2 different buttons for each image you want to compress (to only get a 1-5% decrease in size, in my case). I did all this, took me one hour until I reached their 25MB free limit. Then I re-checked my site's speed score on both Shopify and Google PageSpeed Insights - it didn't change one bit. I will recheck tomorrow, if the score gets better I'll update my review. If it doesn't they really deserve 1* for putting their potential customers through this and/or not knowing how to show the value.
Hi there - We're really sorry that you didn't enjoy using our app! We've tried to contact you multiple times but haven't heard back from you. We offer the free plan as a trial of our app. It's a way to get to know to interface and see if the app will work for your purposes.
Image compression is one part about helping your site's speed, but it's also about increasing your SEO ranking. Stores with compressed images will in time grow faster on search engine sites because search engines like Google prefer to show sites that are well organized and quick to load. On that note, while some users may not actually see a change in the site speed score, your images will still load faster and this still will help with your SEO rank over time, as Google crawls your store over and over.
As well, not all site speed issues, especially relating to site speed score, can be fixed by image compression. Stores have apps and scripts that also slow down their site. I'd highly recommend having a look at our Help Centre at the guide titled "Common Site Speed Questions."
I am really sorry you did not enjoy using the free version of our app. I hope some of the above clarifies this because, like I say, there are a lot of factors involved and sometimes images are not the issue causing a low site speed score.
Please reach out with any questions at support@spacesquirrel.co so we can help you.
-Dom, Co-Founder
Changing the template they try to charge me again for the same pics, reaching out to support to ask for my money back they wont even give me the time. Waste of money.
Hi there,
We are very sorry to hear that you experienced problems with our app. Our support team contacted you multiple times via e-mail to diagnose the problem and offer you a refund, but sadly we never heard back from you.
We take pride in providing efficient and friendly customer service. We are sorry that you didn’t give us the opportunity to help you.
If you'd like to pick up the conversation you can always reach us through our support email, support@spacesquirrel.co
-Dom, Co-Founder
Top gostei muito mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
I used Crush Pics to reduce the size of all the images on my Shopify store and it works well. I'm very happy and highly recommend it.
Honestly best support I have ever gotten so far. I got here through a youtube video that recommended me installing the app to increase pagespeed. App is fully automated. For me didn't do that much because I had already compressed my images, but still a 30% crush on top of that is really good.
I contacted support and had some questions about pagespeed, questions not really related to the app. Ron his advice resulted in a pagespeed increase of 2 sec instantly :). Support to me is about helping your clients even outside your business.
This app adds 13 random characters to the picture name. This forces the user to manually look up the picture name every time. In addition, this number detracts from the picture's SEO. If it wasn't for this added number the app would be more useful to us and my review would be more positive.
I was suggested to use this app by a Shopify rep. They obviously work together to get business to one another. The app made my website slower. I cancelled it and asked for a refund but was denied because the app already minimized pics supposedly... Then they charged me a second time and I can't get my $$ back. Don't be fooled by the fake 5 star reviews from robots or the companies staff members
We're really sorry that you didn't enjoy using our app! We can go into detail on each point for you:
1. Shopify does not endorse any specific apps. Shopify Gurus are tasked with recommending apps they feel match the merchant's needs and often they recommend different image compression apps.
2. Regarding the website speed, our app isn't capable of making websites slower. In the worst case scenario, your speed would remain exactly the same. That's because when we compress an image, the worst that can happen is that it stays the same size and you don't save any loading time. That is really rare but it can happen. In addition, if you want to test this more, you can actually restore your images to their original size within 30 days of the original compression date to test all this.
3. Regarding a second charge, we did a thorough look into this with Shopify Billing team and could not find a second charge.
4. For our app reviews, we work really hard for our merchants and any sort of review "foul play" is against the Shopify App Store terms and conditions. We do not buy, generate, or create any reviews, in any form. They are all legitimate merchants who have enjoyed using the app and I'm really sorry you didn't get the same experience with our app.
If you have any further questions, or if we can help you in any way, don’t hesitate to re-establish contact with us.
-Dom, Co-Founder
the best app really, easy to use as a beginner..., but expect some facility more in the free plan, thanks
Saved a whole lot of space with this app. I notice my website speed much faster already! Come on conversion rate!
Great no hassle way to batch optimise site images. Love how you can switch between plans - compress everything in month one, then lower your plan to meet your ongoing needs from there.